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Jonker Honda
Surrey, BC
1,190 Reviews
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1,190 Reviews of Jonker Honda
October 02, 2015
Sales and purchase of vehicle We were looking around the parking lot for awhile and was not happy that someone did not come out to help us till Emmanuel came out then we told him a We were looking around the parking lot for awhile and was not happy that someone did not come out to help us till Emmanuel came out then we told him about our problem and he was very empathetic then we told him about brand new nissan micro and wanted to traded it in after 3 months. Wasn't sure if what car I wanted but my husband and I were looking around then Emmanuel came out and asked us what kind of a car We were looking for and voila .The brand new Honda Civic fully loaded . Truly Emmanuel was my angel. He was very polite fun and very patient and informative/ knowledgeable with the product that he was selling. I would recommend him to my family and friends. And I bet he had fun too for he was laughing with us. We felt at ease with him. More
by sparrow.1974
Verified CustomerEmployees Worked With
Emmanuel Pathipati
October 02, 2015
Great service I come here expecting great service and there are a few people that look after me and my Honda's. They give a lot of attention to detail and service w I come here expecting great service and there are a few people that look after me and my Honda's. They give a lot of attention to detail and service with a smile and no hassles. Thank you. More
by famlea
Employees Worked With
Andrea Arthurs, Miguel Bagara, Catrina Dierks
October 01, 2015
Positive Parts Manager, Colin, was especially helpful, as always, and was in contact with the Service Department on my behalf. Jill, in Service, obliging and Parts Manager, Colin, was especially helpful, as always, and was in contact with the Service Department on my behalf. Jill, in Service, obliging and courteous. More
by Chris M.
Employees Worked With
Service Manager- always helpful and courteous. She has been fabulous on past occasions, but I did not see her this time.
October 01, 2015
My service was fantastic! Everyone was kind and friendly! My experience at this dealership was wonderful! I felt like the entire staff went above and beyond my expectations. The service was quick and was done My experience at this dealership was wonderful! I felt like the entire staff went above and beyond my expectations. The service was quick and was done perfectly. The girls in the call centre are so pleasant to speak to and my service advisor, Andrea, was prompt and so kind! I will definitely be back for every service I need. More
by CHRISTAA_
Employees Worked With
Andrea Arthurs
October 01, 2015
Amazing Service...Amazing Staff! Arrived unannounced to have my brakes checked! "Jill" took me to a waiting area with coffee and newspapers where I waited for 1 hour while they repla Arrived unannounced to have my brakes checked! "Jill" took me to a waiting area with coffee and newspapers where I waited for 1 hour while they replaced my brakes which were very badly worn, 111,000 miles on them! Not only did they repair my brakes but they washed my car and vacuumed the interior as well! The cost was much lower than I expected...so what can I say? The staff, the service and the "bill" were all more than awesome...in fact I would have to say my experience with Jonker Honda was really "Amazing"! I will not be going anywhere else for service on this vehicle ever! They are worthy of my loyalty! More
by Sandy D
Employees Worked With
Jillian Eden
October 01, 2015
Superstar Service The team at Jonker is by far the most experienced and professional service reps I have dealt with. Miguel, my Service Advisor, was prompt, courteous a The team at Jonker is by far the most experienced and professional service reps I have dealt with. Miguel, my Service Advisor, was prompt, courteous and kept me informed. He went above and beyond to ensure my needs we're met. There was always a rep available to greet clients and get us on our merry way. Five stars. More
by SeeJaqRun
Employees Worked With
Miguel
September 30, 2015
Oil Leak I took my Civic in for an oil leak near one of the plugs on the valve cover. A brand new Civic with 10,000 Kms. I told the service advisor where the I took my Civic in for an oil leak near one of the plugs on the valve cover. A brand new Civic with 10,000 Kms. I told the service advisor where the leak was. I decided to get my first oil change at the same time. I left the car and received a call in an hour saying they could not find the oil leak. I had to drive back to the dealer to show the advisor and the technician where the leak was. Exactly where I told them to look. The technician said they would clean up the area and I could see if it continued after that. I told them it was a brand new car and it should not have an oil leak. The advisor convinced the technician to replace the valve cover gasket. So, two hours later I had to drive back to the dealer again to pick up the car. No apology from the advisor about the service, so I complained to him about it. He then apologized and said the oil change was $89. No offer to cover the oil change or give me a discount for wasting my time. I then complained to the manager who was just trying to get rid of me. She said the oil change on the B service will be free next time. Providing I pay for the other costs of the B service. I'm not convinced that the oil leak has been fixed and I'm not looking forward to bringing the car back there. Maybe White Rock Honda next time. My impression of the whole oil leak issue was they thought it was a hassle and wanted me to go away. I'm sure warranty work is not there money maker, but, your representing Honda people! More
by VDOT0
Employees Worked With
Chris, Catrina, unknown technician, Erik Jonker
September 30, 2015
Dissatisfied Had the car in for recall, that was ok. Purchased OEM window deflectors, made arrangements to have them installed . Very poor installation! Installati Had the car in for recall, that was ok. Purchased OEM window deflectors, made arrangements to have them installed . Very poor installation! Installation charge refunded. Poor car wash. Will not be coming back More
by R-K-CENERINI
Employees Worked With
Chris (service)
June 01, 2015
Excellent Service Very friendly salesman, Sales Manager, Business Manager. Excellent Service. I would recommend it to all my friends. You fell at home on this Jonker De Very friendly salesman, Sales Manager, Business Manager. Excellent Service. I would recommend it to all my friends. You fell at home on this Jonker Dealerships. More
by DC
Employees Worked With
Frank Lamiel
May 24, 2015
Great deal, friendly service I appreciated the bottom line deal I got on my new lease of a CRV. I got what I wanted (trunk cover and rain mats) and my lease payment is great - ve I appreciated the bottom line deal I got on my new lease of a CRV. I got what I wanted (trunk cover and rain mats) and my lease payment is great - very fair and affordable at $332/mo. Eric Solis was my salesperson and he was very knowledgeable and even helped set up our phones when he showed us how to work some of the cool features. More
by arc
