Jonker Honda
Surrey, BC
Filter Reviews by Keyword
By Type
1,190 Reviews of Jonker Honda
Excellent Service Very knowledgeable and friendly. Always able to address my concerns. Before servicing I compared pricing from competitors and find Honda very comparab Very knowledgeable and friendly. Always able to address my concerns. Before servicing I compared pricing from competitors and find Honda very comparable. Thank you Honda Great job! More
Recall of airbag As always EXCELLENT..........great customer service and short time to have to wait. Waiting area always comfortable and washrooms clean - can't say m As always EXCELLENT..........great customer service and short time to have to wait. Waiting area always comfortable and washrooms clean - can't say more than that. More
Battery Issue I had a lingering battery issue where my car died and wasn't performing well on the battery test during a standard service afterward. I was frustrated I had a lingering battery issue where my car died and wasn't performing well on the battery test during a standard service afterward. I was frustrated because the vehicle was only a few years old. Unfortunately it was technically still working so warranty couldn't aid until it failed again, which it was predicted to do. Catrina at Jonker addressed my concerns, ran some deep tests and advised she would be there for me. My family only has one vehicle and it happened to die again on the first cold morning this fall. I wasn't able to go into work but when I talked to Catrina she far exceeded my expectations. Rather than me calling for a tow to the shop and losing half my day she had a battery delivered to my house. She definitely took care of us. Best customer experience I have ever had. More
Excellent service Im very satisfied customer, i will definitely recommend jonker honda to my friends & relatives, specially my sales person frank lamie. Recent service Im very satisfied customer, i will definitely recommend jonker honda to my friends & relatives, specially my sales person frank lamie. Recent service was great too! More
Whole day gone Didn't think it was right that because you didn't have the part in stock I had to wait 5 more hours in your waiting area for them to deliver and inst Didn't think it was right that because you didn't have the part in stock I had to wait 5 more hours in your waiting area for them to deliver and install the parr so that I could get the Labour half price. More
Servicing our Honda We have recently moved into the area from Vancouver Island. This was the first time we have had our car serviced in Langley. The help by the Honda st We have recently moved into the area from Vancouver Island. This was the first time we have had our car serviced in Langley. The help by the Honda staff was up to expectations. More
Great The staff in your maintenance department is amazing to deal with from the girls that book your appointment, Wayne in parts, Andrea / Jill and you The staff in your maintenance department is amazing to deal with from the girls that book your appointment, Wayne in parts, Andrea / Jill and your service manager. More
Fantastic as always The service was fantastic as always. Friendly staff and prompt service. I've been coming to Jonker for almost 18 years and will continue coming there. The service was fantastic as always. Friendly staff and prompt service. I've been coming to Jonker for almost 18 years and will continue coming there. More
Everything turned out just fine in the end. Brought my car in for air bag recall. After visit Air bag light was on. Service staff could see no connection between work done and light being on aft Brought my car in for air bag recall. After visit Air bag light was on. Service staff could see no connection between work done and light being on after air-bag recall performed. The service manager kindly removed the diagnostic fee and suggested I phone Honda Canada. Honda Canada agreed to pay labor and I paid for the seat position sensor; so everything turned out OK I guess. More
Extra Service I like this review format. The little snap that holds the cargo cover up was broken and was fixed at no charge. The service agent explained in detai I like this review format. The little snap that holds the cargo cover up was broken and was fixed at no charge. The service agent explained in detail what was being done to my car. More