JP Motors

Professional service My son and I visited JP Motors last weekend and had a test drive on 2011 328iX. Ed greeted us nicely and showed us in-and-out of the car. He let us dr My son and I visited JP Motors last weekend and had a test drive on 2011 328iX. Ed greeted us nicely and showed us in-and-out of the car. He let us drive without much restriction and answered my questions accurately after test-drive. He didn't have a hard push on us and his follow-up call was simple and politely. I didn't buy the car eventually due to my personal reason but appreciate Ed's service. It was very professional. More

New Car Purchase I like the fact that your staff are knowledgeable and you have no allegiance to any single car maker. Cameron Downs was courteous and attentive. I like the fact that your staff are knowledgeable and you have no allegiance to any single car maker. Cameron Downs was courteous and attentive. More

Incredible salesmen! Aaron Wayne was considerate, honest and most of all truly cared about our well being. Would recommend him and JP motors to anyone. Thanks again Aaron Aaron Wayne was considerate, honest and most of all truly cared about our well being. Would recommend him and JP motors to anyone. Thanks again Aaron you made our Christmas More

Outstanding, customer focused My husband and I just purchased a 2015 Town & Country from JP Motors and we love it! Aaron Wayne made the entire process easy and stress free. He is 1 My husband and I just purchased a 2015 Town & Country from JP Motors and we love it! Aaron Wayne made the entire process easy and stress free. He is 100% focused on customer satisfaction, not just "making a sale" . He was friendly, open minded and honest. He made us feel like we were priority and he went above and beyond. Even keeping my 3 year old son entertained while I toured the lot looking at vehicles. We will definately purchase our next vehicle from Jp Motors and without a doubt have Aaron along side of us every step of the way Thank you Aaron Wayne for making this process simple and stress free!! You rock!!!! More

Would send business to Peter Christakis in a heartbeat I had had my heart set on purchasing a Ford Flex for some time now. After some research online, my fiancé and I drove out to J.P Motors on Tuesday the I had had my heart set on purchasing a Ford Flex for some time now. After some research online, my fiancé and I drove out to J.P Motors on Tuesday the 2nd of December, and after being directed to which location one of the Flex vehicles was, we made our way there. We were greeted by Peter Christakis and he drove along with us on our first test drive. I found him to be very personable, with a great sense of humour. Most of all, he was honest, knowledgeable and not the slightest bit pushy. He's been in this line of work for many years, and his passion shows in his customer interaction. He quickly responded to any email questions I had after we signed the deal that night, and he was genuinely interested in our satisfaction. We were able to pick up the car on the Friday afternoon, and if we didn't have to take into account the less than efficient business manager, David, and how unorganized the girl was who finalized things ( once they had our money) this review would have been a 5 star for Peter alone. Please remember that my review for customer service, recommendation and friendliness, applies strictly to Peter. More

Easy, honest and fast I found the whole experience to be rather pleasant. Our sales associate, Cameron was wonderful, hones and straight forward. However, I would like t I found the whole experience to be rather pleasant. Our sales associate, Cameron was wonderful, hones and straight forward. However, I would like to add that I found the financial advisor to be condescending and inappropriate. More

Dealer sold me a car which was already sold!!! My fiancé and I went into JP Motors Burlington Saturday afternoon , saw a car we liked. Spoke to a sales guy . Got a key. Checked the car out. Fiancé My fiancé and I went into JP Motors Burlington Saturday afternoon , saw a car we liked. Spoke to a sales guy . Got a key. Checked the car out. Fiancé liked the car, went online after returning home , after doing some research, and spoke to someone online through the jp motors website. We arranged to have the car ready for a test drive the following morning (sunday) and left our phone number, Sunday morning, we get a phone call, very nice sales guy, telling us he has pulled the car out, and that he had it ready for our test drive, my fiancé and I were very excited and drove from a different city, after going for a lengthy test drive, and discussing the car, we went inside after deciding to buy it, We spent 45 minutes discussing numbers and warranties etc, signatures, put a $500 deposit down, and then we had to wait 2 hrs for the finance manager to finish up 3 sales before us, no problem, we're patient and we were excited about our new car. Which was the exact model and colour we wanted. Eventually our sales guy went in to speak to the boss. Comes back, and says "I've got bad news" the car was sold 2 days ago, but wasn't put into the system. HOW Can you sell my fiancé a car she was so excited and happy about, and tell us she couldn't have it anymore. Thanks for ruining our weekend. How could you do this! How did the other staff not know the vehicle was in fact sold, and why was it not removed off the lot or had a sign in the window saying sold ?? Completely ridiculous! Horrible experience. My family has purchased multiple cars from this dealership!! from now on, we're taking our business elsewhere! Next time don't sell cars which are spoken for and avoid disappointing very excited customers! Horrible. Absolutely horrible . More

Many thanks for John Price help John Price was very patient, understanding, knowledgeable and amazing to work with. I have had many ups and downs in this process of getting my 1st ca John Price was very patient, understanding, knowledgeable and amazing to work with. I have had many ups and downs in this process of getting my 1st car all by myself. John made my car purchase relaxed, fun and rewarding. John thank you so very much for all your help in finding the Nissan Rogue that is my new wheels for me and my boys. Many many thanks Heather Lee More

Great Experience I went in to purchase a replacement car since mine had been totaled and ended up with an '08 Pontiac. Everyone was very helpful and committed to maki I went in to purchase a replacement car since mine had been totaled and ended up with an '08 Pontiac. Everyone was very helpful and committed to making sure I got a reliable, safe car. More

JP Motors Purchased a vehicle from Steven at JP Motors, he was wonderful!!! Unfortunately, the car turned out to be unrepairable. Dealing with customer service Purchased a vehicle from Steven at JP Motors, he was wonderful!!! Unfortunately, the car turned out to be unrepairable. Dealing with customer service reps wasn't the best experience, mostly boiled down to miscommunication between departments, but with so many different locations that can easily happen I suppose. Currently working on a resolution with Nicholas who has been a big help in getting us set up with a new car to replace the old one. Selection is good and prices are fair. More