JP Motors

Close call... I had several recommendations for this dealership, before actually buy a vehicle from them (my son bought a car, and paid cash). I went to look at th I had several recommendations for this dealership, before actually buy a vehicle from them (my son bought a car, and paid cash). I went to look at the particular vehicle he was interested in, with 2 friends, and would report back to him, and he'd make his decision, based on our findings. There were at least 2 things that changed, in 24 hours (when I went with my son the next day, to make the purchase official, and sign the paperwork. The first day when we looked at it, the front tires were measured for depth, and we were told that they'd be replaced, as they were at the wear bars. The rear cargo cover also was broken; the very last thing we were told was that if it was going to be a deal breaker, it'd be replaced. The very next day, when filling out the paperwork, the salesman re-measured the tires (not sure why he was going to do that again), and we were told that they'd pass, and wouldn't be replaced. Also, the cargo cover wouldn't be replaced. This is also when we found out that there was only 1 key ($250-$300 to get a second copy). The salesman said that this was a great deal, and that someone else would buy the car, if we wanted to back out. I said this had left a bad taste in my mouth, and if it was me, I'd walk away from the deal. There was a similar car at another dealership, with less miles (not the colour my son had wanted though); JP's car was a fair price.....not a fantastic deal, but I was there because I had heard that their service, etc., was reliable, and trustworthy. My son decided to go through with the deal (what 18 year old would walk away from a car he liked?). During the time it took to get the car ready for pickup, I called JP to voice my concerns (I believe I talked to a Joanne). I was told the next day, that all of my concerns would be addressed, and taken care of. And they were. I was so glad, for my son especially, that this came to fruitition. It also restored my faith in what I had heard about this dealership, and would in fact give them a chance on my next vehicle purchase. The salesman was very nice initially, on the first look at the car, and was as well the next day, until the actual signing. We live a good hour away from this dealership; we obviously were there for a reason, and I was very disappointed at first, but then felt better about the whole thing when it was all said and done. I would therefore, as I said, consider JP when looking for my next vehicle. Word of mouth is so important these days; I'm not sure of the saying, but realistically, I might tell 10 people that I like a certain restaurant, or whatever, but I'll tell at least that, and probably more, when I don't. More

Excellent Customer sevice Sunday, January 3rd, one of the coldest days in Oakville, my wife and I decided to shop and try a used car to replace my 18 years old loved one. Many Sunday, January 3rd, one of the coldest days in Oakville, my wife and I decided to shop and try a used car to replace my 18 years old loved one. Many years past we haven’t shopped for a car. First we drove and passed by the major dealers, none of them was appealing to buy a used car .Than we suddenly saw the JP Motors sign. It looked friendly and the right place to shop for a second hand car, then we drove in. When we entered to the office, first we saw Ed Jeige, he nicely greeted us and introduced himself. Then we told him which cars we are interested in, he right away went out and arranged the cars to test drive. After driving couple cars I was in disarray and confused to make a decision. Fortunately Ed was helping and comforting us, in that cold weather he kept saying that we can test as many cars as we wanted. Later we met Coonie, the manager, she was very nice and gentle too. Over all our experience with JP Motors is very positive; many thanks to Ed Jeige and Connie Taylor for their understanding and patience with us. More

Fair prices - no haggling! Great, prompt service. Car was exactly as shown online. Car Proof report was available and very helpful. Vehicle very clean when I picked it up. Cou Great, prompt service. Car was exactly as shown online. Car Proof report was available and very helpful. Vehicle very clean when I picked it up. Courteous service from the sales person to the office manager and during pick-up. Highly recommended. More

Great Salesperson I purchased two vehicles on separate occasions from JP Motors, both with the assistance of Cameron Downs. Cameron was polite, knowledgeable, professio I purchased two vehicles on separate occasions from JP Motors, both with the assistance of Cameron Downs. Cameron was polite, knowledgeable, professional and helped me make an informed decision about my vehicle purchase. More

Warm and friendly service! We have been away from the country for 4 years and upon our return we were desperate to get a vehicle to accomodate our family of 6. JP Motors worked We have been away from the country for 4 years and upon our return we were desperate to get a vehicle to accomodate our family of 6. JP Motors worked extremely hard to get us the best deal for our budget! They always answered voicemails and emails immediately and kept us up to date on everything. We will definitely be going back at the end of summer for our second family vehicle! Thanks again JP Motors....it was a pleasure! More

Excellent personalized attention Very friendly and polite customer service, taking the time for answering all my questions and showing the vehicles in a detailed manner, independently Very friendly and polite customer service, taking the time for answering all my questions and showing the vehicles in a detailed manner, independently of the time. I recommend this car dealer. More

What a Team--Very Happy I had the pleasure of dealing with a father and son team. Luis and Louie Paredes made my wife and I feel that we were special and they truly gave us I had the pleasure of dealing with a father and son team. Luis and Louie Paredes made my wife and I feel that we were special and they truly gave us all their attention. Because of the team it did not matter when we went to JP's because one of them was always there. They work seamlessly together and their personalities are interchangeable, both being fantastic. It always hurts when you have too drop that much money, but they made the experience well worth it and I am so far completely satisfied with our purchase. I cannot stress how nice it was to deal with the team (father and son) because we had to go in the morning, then after my wife's work in the evening, then at noon the next day. People need time off, but with them a smiling courteous face is always awaiting you. Thank you and God Bless More

Nothing but the best Hi Thomas, or should that be Tomas? No, it is I who should be thanking you and your co-workers at JP Motors for all you have done for me and especi Hi Thomas, or should that be Tomas? No, it is I who should be thanking you and your co-workers at JP Motors for all you have done for me and especially for the patience you have shown. You will never know how much it is appreciated. Having dealt with JP Motors in the past, many years ago, I am glad to have had the opportunity to deal once again with the company. As always, the company and it's employees have been and continue to be ready and able to go above and beyond what is needed thereby being successful in securing the business sought. I appreciate all the assistance and kindness you have shown Tom, and will not hesitate to recommend you at JP Motors as the best person to deal with. Nice car, this Camry and it is much closer to the luxury that I have previously become used to. Therefore you have made me feel as though I return to my kingdom victorious. This is all due to your lack of being pushy, to your great business acumen, to your reading of people and situations correctly, and especially to your kindness which you give effortlessly. People will know with whom I have dealt. Thank you. Kind Regards, William Patterson More

Salesman Outstanding understanding of vehicles and making me feel comfortable with my purchases of 2 vehicles. Cheers to you David Dubik! Merry Christmas to y Outstanding understanding of vehicles and making me feel comfortable with my purchases of 2 vehicles. Cheers to you David Dubik! Merry Christmas to you and yours.Best Regards Al Saunders. More

great place Got my pontiac g5 back in the spring,no serious problems since. enjoy the car very much and when I need car,I will definitly go to JP motors. When d Got my pontiac g5 back in the spring,no serious problems since. enjoy the car very much and when I need car,I will definitly go to JP motors. When driving around town,I notice a few cars with the JP logo.good to see. thank you the good service and hospitality when I bought my car. take care and season greetings to JP motors More