JP Motors

Awesome people, great service - on my "Go-To" list There are presently only two used car dealers on my "go-to" list in the golden horseshoe area when I'm looking for a "pre-owned" vehicle. Before this There are presently only two used car dealers on my "go-to" list in the golden horseshoe area when I'm looking for a "pre-owned" vehicle. Before this purchase at the SUV/Truck division of JP motors I had only one. Joe the sales guy was straight with me, listened to what I wanted and made sure everything I requested would get done. That coupled with a fair price sealed the deal for me. The whole paperwork process was very efficient yet not rushed. Stella the business manager was pleasant and thorough with her explanation of the sales agreement and available options. The vehicle was nicely detailed and ready for me at the promised time. One very special thing I want to mention is that I called JP to see if they could provide a shuttle service for me so I could pick up the car when it was ready. Later that evening I received a call from Joe telling me that he would pick me up. I didn't realize it until he got to my house but he picked me up in his own car, on his own time while on his way to work! Now there's a gentleman who knows how to keep customers returning. All said and done, based on my experience I would definitely recommend dealing with JP Motors. More

Poor expereince Car had issues about 4 days into purchase. Excessive exhaust smoke, strong rattling from drivers side, wheel alignment off and the drivers side door w Car had issues about 4 days into purchase. Excessive exhaust smoke, strong rattling from drivers side, wheel alignment off and the drivers side door was loose. Three service visits produced no results and after 30 days it's see you later. Had to replace the tires and align the wheel after trip to a Hyundai dealership and asked for the alignment cost to be covered and help to purchase new tires. I did not ask for money I asked to help get connected to a good merchant Ho motors uses. No on both. Five months later and the transmission is going . Hopefully the warranty I purchased works out. I have noticed other reviews where no motors reaches out when they are negative to address the concerns posted. I reached out without making a negative review and got nowhere. Overall disappointing experience that has become a financial and time consuming frustration. Nov.11, 2016 Thank you for identifying that you did not repair the issue and then when the warranty lapsed, cut ties. The response says you tried to fix the issue which means you acknowledge it but then go on to state there was no pre-existing issue. I'm not sure what policies your referencing but they don't seem to include completing the job identified during the warranty period. Comical Dec. 1st 2016 Again your response identifies a failure to actually fix my concerns within the 30 day warranty and then it's hands off. If my concerns could not be rectified then perhaps an offer to swap the vehicle for something without issues that could not be addressed would have been a progressive move. Thank you for the reminder about the excessive smoke and your service technicians report that it's "just from sitting on the lot for awhile or spilled oil from an oil change". Cost me more money but at least I had that issue diagnosed and fixed somewhere else. I didn't even ask for any help covering that. Ultimately it was a poor experience and I was left feeling abandoned with a vehicle of poor quality in terms of condition. More

Great Dealership We had a great experience during the purchase of our new SL500 with Paul Malek. Krista and the service department went above and beyond to ensure th We had a great experience during the purchase of our new SL500 with Paul Malek. Krista and the service department went above and beyond to ensure that the car was in great running order before we took delivery and found a missing cup holder cover which they shipped to us. We have already recommended JP Motors to friends. More

Great customer service Awesome customer service !! If your looking for a vehicle make sure you stop by JP Motors and ask for Joe !! Thanks for helping me your the best aro Awesome customer service !! If your looking for a vehicle make sure you stop by JP Motors and ask for Joe !! Thanks for helping me your the best around !!! More

Great Service, Very Professional, Nice People Brian, Jaclyn and Margarita made the purchase of our Hyundai, Santa Fe a very enjoyable experience. We would definitely recommend J.P. Motors to other Brian, Jaclyn and Margarita made the purchase of our Hyundai, Santa Fe a very enjoyable experience. We would definitely recommend J.P. Motors to others. More

Happy with my purchase! I bought my first car at J.P motors with salesperson David Kennedy. David was always willing to help me out in any way that he could. He was not pushy I bought my first car at J.P motors with salesperson David Kennedy. David was always willing to help me out in any way that he could. He was not pushy and made buying my first car a great experience! Thank you David! More

A dealership that cares Bought my 2014 BMW 535d from Nicholas the Finance manager. This guy gave me the best service period. Purchase/delivery was smooth! On top of that, whe Bought my 2014 BMW 535d from Nicholas the Finance manager. This guy gave me the best service period. Purchase/delivery was smooth! On top of that, when my car had to go through a few maintenance (turbo replacement) and blown tire, Nicholas was there to help me with my warranty claim etc. Finally a dealership that cares about their customers! More

great service fast response when I phoned in I spoke to david kennedya and got the best service he anwered all my question honesty and promptly keep the great service dave and th when I phoned in I spoke to david kennedya and got the best service he anwered all my question honesty and promptly keep the great service dave and thank you vey much william More

Looking 4 A Car The experience was great. Hubby found what he was looking for... Drive home was what he expected Hoping to get many more years service from it The experience was great. Hubby found what he was looking for... Drive home was what he expected Hoping to get many more years service from it More

Pleasant I had the pleasure of dealing with Henry Hader and Ryan Pattinson in the purchase of my very first used vehicle. Never was I pressured or made to fee I had the pleasure of dealing with Henry Hader and Ryan Pattinson in the purchase of my very first used vehicle. Never was I pressured or made to feel uncomfortable. There was a little mark on the hood and JP did not hesitate to repair it. I thoroughly enjoy my new (used) little Mini and would not hesitate to go back to purchase another vehicle. More