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JP Motors

Burlington, ON

3.3
770 Reviews

2320 Fairview St

Burlington, ON

L7R 2E4

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770 Reviews of JP Motors

September 16, 2017

Outstanding! Outstanding customer service, this was by far the most pleasent purchase I have experience with a dealership. Everything was taken care of for us, the More

by Lisnicoak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas MacLeod
Sep 18, 2017 -

JP Motors responded

Thank you for this awesome review! It sounds like your experience was everything we strive to provide our customers with at JP Motors - safety, comfort, and a fair price! Our team will always listen so that we can help find the perfect vehicle for you and your family. We hope you will think of us again for any car related needs, have a great day!

September 13, 2017

Ken is an awesome advisor I am very pleased with Ken's help at JP Motors. He was very helpful, patient, informative, and had a good sense of humour. Made the experience very en More

by KamelL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth C. Lawrence
Sep 14, 2017 -

JP Motors responded

We appreciate the awesome 5-star review! Our staff at JP Motors wants to show customers that buying a new vehicle shouldn't be a hassle, it should be a fun and exciting experience! We appreciate your recommendation and hope you will visit us again in the future. Have a nice day!

September 11, 2017

Amazing customer experience These people at JP Motors have exceeded every expectation I had. I had worries going in and they took those worries away. With educating me on product More

by Markus DJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaclyn Iaquinto, David Dubik
Sep 13, 2017 -

JP Motors responded

Hey Markus, thanks for the awesome review! Buying a new vehicle is a big decision, so we make it our job to provide all of the information you need and answer any questions you might have. We are pleased to hear we could provide you with all of the tools you needed to make a confident and informed decision. From our entire team, thank you for choosing JP Motors! Have a great day.

September 03, 2017

CADILLAC MEN!!! EXACTLY LIKE THE MOVIE!! I purchased a car with a "30day bumper to bumper", as Paul Davis said, warranty. Two months later, I am still waiting. 1)Dying battery, had to fight More

by Tom Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department, Ryan Pattinson, Paul Davis
Sep 11, 2017 -

JP Motors responded

Thanks for the feedback, Tom. We are not happy until our customer is happy. Finding the right vehicle requires a proper line of communication and that is something we wish to have with each customer. We always want to give our customers the best value on any part of their vehicle so that they are happy and safe on the road so we would take a situation like this very seriously as it is far below our standard of excellence. We would like to learn more from your experience so please contact Ryan at (905) 333-1166 so that we can discuss your experience further. Hope to hear from you soon, take care.

August 19, 2017

Extented warranty and Gap cancellation. Issue solved .We finally come to common agreement.I was at the office today and it was good understanding and I hope it continues this way. More

by Koffisika
Recommend Dealer
Yes
Employees Worked With
Nicholas MacLeod
Sep 06, 2017 -

JP Motors responded

We are happy to hear that we were able to remedy any past issues that may have occurred. We also hope that we can continue to work with you in the future. Have a great day, and drive safe!

August 11, 2017

A good experience JIM D. WAS helpful and kind throughout my experience. He was able to get us what we were looking for and helped us with our trade in. More

by Michelle Vucetic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McKay, Jim Downs
Aug 12, 2017 -

JP Motors responded

Hi Michelle, we're delighted to hear that you were able to find what you were looking for here at JP Motors! You can always count on us for the same great experience you received. Take care.

August 10, 2017

Bought an Acura MDX from this dealership After I bought the salesman, Peter, said that I should pay $400 administrative fee. As I was coming from out of town, I paid. There were parts missing More

by HARRY108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan Pattinson, Keith Johnston
Aug 29, 2017 -

JP Motors responded

Hi there, we are not satisfied until our customer is satisfied. We kindly as you to reach out to Ryan at (905) 333-1166 as we would like to look into our records and understand how we can make your situation better. Thank you for your reaching out to us and we look forward to speaking with you soon.

August 08, 2017

Great Variety of Cars to choose from!! I recently purchased chevy malibu from JP Motors. The car is in good shape, all safety and e-test done by the dealer including oil change and other ne More

by Akshay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McKay, Ryan Pattinson, Mike Liang
Aug 12, 2017 -

JP Motors responded

Thank you for your review of JP Motors, Akshay. We hope you are enjoying your new Malibu! Our team will always help customers through finance hurdles in any way possible. Your comments will be shared with Ryan to recognize his outstanding efforts to address your concerns. Have a nice day.

August 04, 2017

Great experience buying a car in a pinch JP Motors was wonderful with helping my fiancée and I buy a car in a short timeframe. Steve was very helpful and made the whole process easy to manage More

by ekp27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heczko
Aug 05, 2017 -

JP Motors responded

JP Motors looks forward to working with you again! It was our pleasure to help both you and your fiance in a timely manner. Thank you for your review. Enjoy your new car!

August 03, 2017

The customer pays when these guys screw up. Bought a 2008 Jeep off of them; noticed during the test drive that there were some watermarks on the inside near the sunroof and asked that they check More

by VCG1
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill Palmer
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