Hyundai on Hunt Club

Buying new vehicle We first visited the dealer a few months before we actually purchased. We wanted to do our research .Chris was very informed on the vehicle we were in We first visited the dealer a few months before we actually purchased. We wanted to do our research .Chris was very informed on the vehicle we were interested in and answered all of our questions and I think if there was one he couldn't answer ,he was quite willing to find the answer for us. Although he knew we were not buying that day we appreciated his gentle persuasion. Over the next few weeks he kept us updated with info and specials. His willingness to keep us informed and answer our questions for a few weeks lead us back to him for our purchase. Our experience was very pleasant and the customer service all the way around was great. Thanks More

Impressive service I was treated like family. Made to feel so comfortable beginning to end! Adam and Johnny went the extra mile to make sure I was happy with my purcha I was treated like family. Made to feel so comfortable beginning to end! Adam and Johnny went the extra mile to make sure I was happy with my purchase and I am very pleased with the whole experience, stress free! Thanks guys. More

A Veloster Thank You.. I'd like to thank Vince for my great first experience buying a Hyundai (Veloster) I didn't feel hassled. It felt like I had my own brother sell me a I'd like to thank Vince for my great first experience buying a Hyundai (Veloster) I didn't feel hassled. It felt like I had my own brother sell me a car. He's honest and cares about customer(s) needs. I love my car from front bumper to the rear bumper. I recommended to my best friend (Anthony Barton) to buy one, and he actually just picked it up this Tuesday, and he loves it aswell.. More

We had a very positive experience in purchasing our new car. We gave an excellent rating of this dealership because we were very impressed with the entire staff, but mainly because of Chris Watzen who represente We gave an excellent rating of this dealership because we were very impressed with the entire staff, but mainly because of Chris Watzen who represented your firm. More

Terrible Service If you plan to shop at this dealership, make sure you pull up an extra chair when you get to the office. You're gonna need it for all the hidden fees If you plan to shop at this dealership, make sure you pull up an extra chair when you get to the office. You're gonna need it for all the hidden fees and surprises that they are going to place on you. A great deal is what they will offer you- you can feel free to shop around...no one will be able to beat it. Trouble is, the deal is just a con to get you in the door. Once you get back and have invested hours of your time, the real numbers will come through and it sure won't be what you expected. Walking in this place is like swimming in a shark tank at feeding time, except sharks are far more logical and considerate. I highly recommend you keep your time, and money for another dealership! More

Great experience, friendly staff I had a great experience purchasing my new Hyundai Sonata. Tony was friendly, but I never felt pressured to make a decision. I visited 3 dealerships w I had a great experience purchasing my new Hyundai Sonata. Tony was friendly, but I never felt pressured to make a decision. I visited 3 dealerships while shopping for a new car, and the Hyundai on Hunt Club and Tony were definitely the easiest to deal with. More

Awesome place From start to finish they this place made me feel welcome. My sales man Adam knows his cars. He picked out the best looking rims for my car. I have ha From start to finish they this place made me feel welcome. My sales man Adam knows his cars. He picked out the best looking rims for my car. I have had so many compliments. Not only that he made a offer/package that was insane but very useful. He is super professional and his dress code is amazing. I have told so many of my friends to come see him as I know they would be treated the same way I did. Thanks Adam for expertise. More

Don't be fooled - they are not good people I drove 45 minutes from the Kemptville area to come see one of their used vehicle for a possible trade-in. The appt was made well over 24 hours in adv I drove 45 minutes from the Kemptville area to come see one of their used vehicle for a possible trade-in. The appt was made well over 24 hours in advance with Tony. We get there and are greeted by Tony, but instead of taking me to the car, the first thing he wants to do is get me to test drive. He's running around like a chicken with his head cut off and my wife and I are kinda looking at each other and thinking, what's going on? Anyway, I manage to catch him before he heads outside with the plates and tell him that our car (for the trade-in) is "right there". He nods but has no interest in seeing the car yet. I also ask him if he has a ballpark figure for my vehicle. He responds he doesn't know and "they" will figure it out. Strike one - wrong answer. Tony, you had all this time and you can't even give me an idea of a trade-in value? He leaves us in the show room. After a while I peek out the window to see what he's doing and I see that they are boosting the car so I walk outside and jokingly said "battery is dead already" and both Tony and the mechanics are saying "no, no, it's just that the car has been sitting there idle for a while." So I asked, how long they've had the car on the lot and Tony responds, 3 weeks. Ok, in my book, when a car sits idle for only 3 weeks in the middle of the Summer, there is no reason why it should not start. Furthermore, obviously, the car was not even ready for me to take it for a spin. Strike two - wrong answers. Tony, again, you had more than enough time to ensure this car was ready. So, while I'm outside checking the car (no thanks to Tony), I see the car has some major cosmetic damage to the side (as if someone had rubbed the whole side of the car on a ciment post (several deep about 3 feet long dents and scratches). Their advertising post stated "MINT, MINT, MINT|. Hmmm, I don't think so. Oh, and I also saw some bubbling under the paint on several places... That's me taking 2 minutes inspecting the car - I did not even bother looking inside. At any rate, strike three - your out. So I thanked Tony for time, but that this won't do. He asks me why? So I told him that it's a "gut feel". But I really wanted to say was, "you did a poor job as selling me this car, you did not give a hoot about us when we arrived, I don't trust you and your car is looking more like a lemon than a MINT, so I will keep my current car, which is in an A-1 condition."He just nodded and walked away. Not even a "sorry to hear that and sorry you had to drive all this way". Thanks for wasting my time Tony. Will I recommend you and your dealership? Certainly not. More

Absolutely Horrendous Service from this dealer and their partners at Bank Street Hyundai have been terrible. No calls back, multiple visits for the same issue. DO NOT BUY Service from this dealer and their partners at Bank Street Hyundai have been terrible. No calls back, multiple visits for the same issue. DO NOT BUY FROM THEM, DO NOT SERVICE WITH THEM. I was told that the complaint I've had since the 20K km mark might be chargeable (not sure how this could be the case), but that if I didn't agree in advance to pay that the car would not be reassembled. More

Sales Services I received excellent sales services during the purchase of my new car. The sales person is friendly and honest. He was able to answer my questions, co I received excellent sales services during the purchase of my new car. The sales person is friendly and honest. He was able to answer my questions, concerns and tried his best in meeting my requirements. I have no hesitation in recommending him to my friends when they plan to purchase new car. More