Hyundai on Hunt Club

I scheduled an appointment for a recall. Everything started well. I dropped the car, they offered me a ride to work. I sent a text message with the address where I needed to be picked up aft Everything started well. I dropped the car, they offered me a ride to work. I sent a text message with the address where I needed to be picked up after work. No one came. I called many times. No one picked up the phone. My wife had to drive from Arnprior to come and pick me up. Then we drove to the dealership. No apologies, nothing. I should have done my homework. They do not answer their phone when you need them. I would just stay way from this dealership. More

Still waiting for My refund on recall on my knock sensor which failed after only 1800 km. I was promised by the service manager that I would receive a refund in April. I called Hunt Club dealership a number which failed after only 1800 km. I was promised by the service manager that I would receive a refund in April. I called Hunt Club dealership a number of times with no return call so I have called Hyundai Canada at least 9 times (at least 4 months) with no results. My complaint is now at a supervisory or tear 1 level. Still waiting! This dealership does not even listen to Hyundai Canada. I suspect they figure I will give up but they are very wrong. Would I recommend Hyundai on Hunt Club - not in a million years. Beware & Buy elsewhere! More

Scheduled a recall related repair, showed up to find out part was missing and they didn't tell me. Am still waiting for call past expected delivery date. Received an ignorant follow up call questioning why part was missing and they didn't tell me. Am still waiting for call past expected delivery date. Received an ignorant follow up call questioning why I didn't show up when they were the ones that screwed up. Overall indifferent, ignorant attitude and all the employees looked like a bunch of arrogant hair slicked back pr*cks. Don't ever go here. More

We were lied to by the salesman Kunj as a fee of $700 dilawri fee being a non negotiable mandatory fee then later discover on the website it lists as optional dilawri fee . we were told it was in the dilawri fee being a non negotiable mandatory fee then later discover on the website it lists as optional dilawri fee . we were told it was in the advertised price of the car online since in ontario it has to be listed with all fees included but I do have the images to show the breakdown and that the $700 bucks wasn't included in the advertised price. We brought up the fact that we were told it was mandatory and asked for it to be removed and were told they will see what they could do. upon pickup we brought it up again we were told to sign and they would rectify it, after much back and forth on the phone the next day they agreed to a full refund and that it was thier mistake and would mail a cheque, that was a week ago. today they call and said we have your cheque but can't send it unless we give them a good review and survey first, then upon them seeing our 5 star review they would mail it.. We were allready lied to why would we give a good review and survey before bieng satisfied, so we declined and the salesman said well we won't refund you them, so here we are with an honest review. Don't deal with this shady company, I get the price is the price and we signed but we were lied to about the correct info. Im not even disputing the 599 dealer fee or the bogus 1200 for paint protection ect, I agreed to pay those but this 700 fee that was sold as mandatory and then they agreed to return it and went back on their word, that is unacceptable. We have also contacted corporate Hyundai who has said this isn't the first time this practice of adding fees and then only offering to refund them for good reviews in blackmail and has happened at this particular dealership in the past and are also following up from corporate. More

The service i received from start to finish buying my 2024 Tuscan was amazing. I have dealt with several dealerships in ottawa and this was an amazing experience. 2024 Tuscan was amazing. I have dealt with several dealerships in ottawa and this was an amazing experience. More

Unethical and lazy dealership that are quick at separating your money through bad business practices. separating your money through bad business practices. More

Four weeks and counting for a warranty issue. They can’t seem to process a simple name change and won’t process the claim because if it. Despite my bringing in the car previously with no issues They can’t seem to process a simple name change and won’t process the claim because if it. Despite my bringing in the car previously with no issues. 26 calls to them and counting. Have to chase every day to get nothing back Really disappointed and frustrated More

I had a 14:30 appt for one tire change, still at 17:30, nothing.. no word… that is after they tried to tell me i had to keep my spare tire for 12 days to get an appt for a tire change, even if they had the nothing.. no word… that is after they tried to tell me i had to keep my spare tire for 12 days to get an appt for a tire change, even if they had the tire on the 21rst but wanted to book for the 31rst… i had to raise my voice a little to get my appt on the 24th and even then…. it is 17:35and it is still not ready! I got here asap as they sait, 14:20hrs… for ONE tire!!! one tire. it is 17:48 and i have my car but they forgot to take out the towing hook which i took out myself in the parking lot in the rain… yeh for me! More

Stay away like it's the plague. They quote prices online, and then significantly increase them(thousands of dollars) when you call to enquire. They refuse to honour their price. Not They quote prices online, and then significantly increase them(thousands of dollars) when you call to enquire. They refuse to honour their price. Not to mention that they conveniently added in paint and leather protection, and a $3200 warranty that I never asked for and wasn't told about. Shady and dishonest . Avoid at all costs. More