Hyundai on Hunt Club
Ottawa, ON
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950 Reviews of Hyundai on Hunt Club
Scam and Terrible service An issue occurred with tires and rims for a purchase we recently made. The way the dealer handled the situation was the worst service I've ever experi An issue occurred with tires and rims for a purchase we recently made. The way the dealer handled the situation was the worst service I've ever experienced. Do NOT go to this dealership. They scammed my girlfriend and took advantage of her lack of car knowledge. Do NOT deal with salesman reggie, and do not deal with the manager Shahir Moradi. I can't even stress out how much I despise their service and lack of professionalism. More
Professional, answered all of my questions I went in today to “put some numbers together to trade my car for a SUV. Professional and friendly service with Moe. He answered all my questions and I went in today to “put some numbers together to trade my car for a SUV. Professional and friendly service with Moe. He answered all my questions and ensured we were on the same page. I did not feel rushed or pressured. I then made a deal and finished the paperwork with the finance manager Johnny. He was personal in the way he spoke to me and I didn’t feel like I was just another customer. They helped minimize the stress for such a big decision. More
Excellent service! Reg is awesome. Adam was thorough and very helpful. Both extremely pleasant to deal with. We are very happy with our new car. Can't wait for our fir Reg is awesome. Adam was thorough and very helpful. Both extremely pleasant to deal with. We are very happy with our new car. Can't wait for our first road trip. More
Very attentive service! While the circumstances leading up to my visit were less than ideal, Reg turned a negative experience to a positive one for me. He was extremely atte While the circumstances leading up to my visit were less than ideal, Reg turned a negative experience to a positive one for me. He was extremely attentive and helpful, I only have good things to say! It was an easy and stress-free experience. Nabil helped me out with the financing; again, only good things to say about his service as well. A huge thank you to both of you for kindness, patience and attentiveness. More
Outstanding customer service!! I had to take my car in without an appointment because of wheel bearing issues. Jeff took my car for a drive immediately and immediately scheduled my I had to take my car in without an appointment because of wheel bearing issues. Jeff took my car for a drive immediately and immediately scheduled my car to be repaired. They sent me by Uber to a previously scheduled appointment and then sent an Uber to pick me up when my car was ready. Best customer service ever by far!!! Sheila and Patrick went above and beyond. Totally appreciated their kindness and professionalism. More
Enquiring about purchasing a Tucson. I came in to enquire about the Tucson. Reg offered his assistance. He was very helpful and professional. He listened very carefully to my needs and w I came in to enquire about the Tucson. Reg offered his assistance. He was very helpful and professional. He listened very carefully to my needs and wants and offered purchase possibilities as appropriate. There was never any pressure (if there had been I would have walked out). I am confident I will be able to close a deal with him. More
Excellent customer service Best customer service experience yet in purshasing a car. From sales to vehicle pick up experience every step was met with well informed friendly staf Best customer service experience yet in purshasing a car. From sales to vehicle pick up experience every step was met with well informed friendly staff. More
Above and Beyond I visited the dealership recently as I am thinking of getting my self a nice car. We have been to a few dealerships before but we felt rushed and push I visited the dealership recently as I am thinking of getting my self a nice car. We have been to a few dealerships before but we felt rushed and pushed for a fast decision. We learned of Reg through a customer of his. He was highly recommended for his knowledge of cars and his exemplary customer service. I can't say enough about Reg. He was outstanding, no pressure and no attempts at manipulative ploys. He was quite accommodating and he made the experience more like buddies while maintaining his professionalism. I was very comfortable and I trusted him completely. He helped us to make a great choice, including making a decision on the color. I will be recommending the service of Reg to my friends and colleagues. Reg, your service was that of a dedicated employee who cared about the needs of the customer first. Keep up the fantastic work. You rock! Jhaun More
Terrible service department Service dept is horrible. Go elsewhere. They will not give honest advice and only care about increasing your bill. They will also not take responsib Service dept is horrible. Go elsewhere. They will not give honest advice and only care about increasing your bill. They will also not take responsibility for mistakes they make. More
They act with their customers as if they are idiots. We bought a car from here and I found out after I paid the money for the car that one of the keyless remotes was not for the car, it was somehow switc We bought a car from here and I found out after I paid the money for the car that one of the keyless remotes was not for the car, it was somehow switched and during the test drive I thought it was with two keys, the salesman and and the used car manager promised that they will provide me with a second key, it has been 2 weeks and I have sent multiple emails and texts to salesman about the issue and he doesn’t reply back, they just took my money and they don’t care about their customers afterwards, and they act with their customers as if they are idiots, it isn’t about the $300 or $400 I need to pay for the second key, it is about the promises they give to their customers that they can’t keep. How can customers trust their services in the future. I don’t recommend this dealership whatsoever. More