
Hunt Club Nissan
Ottawa, ON
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1,118 Reviews of Hunt Club Nissan
In the past we have been happy with the service, however the recent service was not very good. There were multiple attempts with several people (Mathew in particular) who seemed not to be in contact with ot the recent service was not very good. There were multiple attempts with several people (Mathew in particular) who seemed not to be in contact with others concerning the service issues (eg. replacement key fob, free oil changes, failure to notify us that shuttle service was not available or that al. valet service was available). available). More
I had some concerns about communication with the mechanics when I opted for the valet service due to CoVid. My concerns were needless. Both the liaison over the phone with Hunt Club staff ( Pete) a mechanics when I opted for the valet service due to CoVid. My concerns were needless. Both the liaison over the phone with Hunt Club staff ( Pete) and the driver ( Jeff) were seamless and all my questions were answered in a complete, prompt and polite fashion. Well done to Hunt Club for their adjustment during the pandemic. More
I used valet for the first time for service. I was very impressed with the service including communication with me at home. I would like to use it again. impressed with the service including communication with me at home. I would like to use it again. More
I have been a customer of Nissan for many years. I have always been satisfied with their service. The building is clean. The employees are always helpful. They take the time to explain the work included always been satisfied with their service. The building is clean. The employees are always helpful. They take the time to explain the work included in the service. More
The appointment was smooth and easy. The technician who helped me was polite, easygoing, and helpful. Thank you for making the experience better than I was expecting it to be. helped me was polite, easygoing, and helpful. Thank you for making the experience better than I was expecting it to be. More
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I own a Nissan Murano Platinum and just had it in for service and they did a fantastic job. Thanks to Service Advisor - Mathew Crifero. The minute I pulled into the service bay and up to and including service and they did a fantastic job. Thanks to Service Advisor - Mathew Crifero. The minute I pulled into the service bay and up to and including picking up my vehicle, the service was just perfect. Given Covid and the tough restrictions in place, I had no worries taking my vehicle to this Hunt Club Nissan. More
Recently purchased a 2020 Qashqai that had been traded. Looked at many others but this was the nicest used one we could find, and the only dealer willing to negotiate. Car was clean and ready when we arr Looked at many others but this was the nicest used one we could find, and the only dealer willing to negotiate. Car was clean and ready when we arrived. Staff was efficient and accomodating to our schedule, even answering questions outside of working hours. Options and extras were offered and explained, but we never felt pressured. All covid precautions were taken. Payment and pickup was flexible. And we are very pleased with the vehicle so far. Could not have asked for more. More
There is a reason that you have a 2.7 rating. Never There is a reason that you have a 2.7 rating. Never again will I recommend Huntclub Nissan. Your policy for my 7 month old dead battery is needing s There is a reason that you have a 2.7 rating. Never again will I recommend Huntclub Nissan. Your policy for my 7 month old dead battery is needing some attention. It's all a money grab! You will never get my business again. After reading the reviews on here, I see I'm not the first. Sad. Most useless... More
I have two Sentras bought at Hunt Club Nissan and serviced by them. When I went recently to drive the newer one all the engine oil had leaked out onto the garage floor. When the drain plug was touc serviced by them. When I went recently to drive the newer one all the engine oil had leaked out onto the garage floor. When the drain plug was touched, it fell right out. Hunt Club Nissan did the last oil change. The older Sentra had extensive work done to it including all four brakes. Since then the brakes screech so badly you can hear them throughout the house. The service manager dismissed the screeching on the basis that the parts were "second line". Nobody told them to put second best parts on the car. There isn't a visit to this garage that doesn't end up with you being told of further work to be done. Their tone on the telephone is very aggressive. This garage used to be excellent My experience is that it is far from that now. More