
Guelph Hyundai
Guelph, ON
Filter Reviews by Keyword
By Type
1,855 Reviews of Guelph Hyundai
Impressed with the staff at Guelph Hyundai I have been dealing with Hyundai for the past eleven years and have been impressed with the professionalism and expertise of all departments. I am re I have been dealing with Hyundai for the past eleven years and have been impressed with the professionalism and expertise of all departments. I am recently new to Guelph and found that the dealership here has sales and financing staff that are excellent. I have also dealt with the service staff and they are also first rate. More
The sales and financing staff were amazing! They helped me pick out exactly what I wanted for the right price. Allan was great and patient with me while we worked out the details. John was very They helped me pick out exactly what I wanted for the right price. Allan was great and patient with me while we worked out the details. John was very helpful with financing and warranty. Malik actually pointed me in the direction of the Kona, which is what I ended up purchasing. I hadn’t considered that model until he mentioned it! Highly recommend their dealership and Hyundai in general! Excellent customer service all around, and very patient! More
Excellent first-time new car purchase experience! I had an excellent experience from start to finish during my first new car purchase experience. Everyone from the front reception staff to the sales, I had an excellent experience from start to finish during my first new car purchase experience. Everyone from the front reception staff to the sales, management, admin, and finance team treated me with kindness and always made me feel welcome. I felt valued as a customer which kept me from looking at other dealerships to a minimum. I highly recommend Guelph Hyundai! Thank you to all the staff for creating a comfortable first car purchase experience. More
2019 Sante Fe XL Great experience, no pressure. Scott was very knowledgeable about the cars we were looking at. The whole process was easy and uncomplicated. This is Great experience, no pressure. Scott was very knowledgeable about the cars we were looking at. The whole process was easy and uncomplicated. This is why we keep coming back to Guelph Hyundai for our cars. More
2020 Kona Essential Priced a Kona online and received an immediate response from Demi. Set up an appointment with Scott. Great sales person who is knowledgeable and reall Priced a Kona online and received an immediate response from Demi. Set up an appointment with Scott. Great sales person who is knowledgeable and really funny. I had really great experience with Scott, Stacey and Demi. Would recomend this dealership to anyone. More
Sale person rated 10/10 (Alex) great guy to deal with, he gave me great deal on my new 2019 tuscon preferred, I'd highly recommend anyone who is thinking/buying new car, just ask for Alex.. I just can' he gave me great deal on my new 2019 tuscon preferred, I'd highly recommend anyone who is thinking/buying new car, just ask for Alex.. I just can't wait to pick up my new tuscon preferred on Thursday jan2,2020 More
Confusion and communication problems. Went to Guelph Hyundai to look and probably purchase a Hyundai Ioniq Ultimate Hybrid vehicle. It was listed on the website as a used vehicle with 6000 Went to Guelph Hyundai to look and probably purchase a Hyundai Ioniq Ultimate Hybrid vehicle. It was listed on the website as a used vehicle with 6000 kms. The Ultimate turned out to be more important than I thought. Now comes the confusion and frustration with the dealership. Found the sales techniques to be muddled and confusing. Set a price with the sales person but then had to deal with a finance person for the loan. Found a rate for the loan but did not realize to get that rate had to buy the extended warranty. Went online to Hyundai Canada and plugged in the model I thought I was getting and found the price from Hyundai Canada was cheaper than Guelph Hyundai for the vehicle and extended warranty. The vehicle was not a Ultimate but a Luxury. Was told that in my conversation in purchasing the vehicle I said I didn't care what the model was. Big difference in Price for Luxury model and Ultimate model. I suggest all purchasers go online to Hyundai to ensure the price you pay is fair. It maybe better to purchase online and then go to the dealer to pick up. Also check the prices for extras such as extended warranties. Purchasing a car is still a hassle. I was disappointed with the dealer and their treatment of me as a customer. The vehicle was not ready for me at appointed pick up time. Still waiting for an item that I was promised. Disappointed with Hyundai for somehow having two prices for a vehicle. I like to think that going to a dealer is still relevant in this regard. Why doesn't Hyundai just sell all their vehicles on line? Probably first and last time for a Hyundai. Have to say that B.J. Hollinger stepped in and completed the sale process with grace and understanding. He listened to my complaints and tried to accommodate me as much as possible. I think he understands my frustration with this sale and dealership. More
KONA 2020 purchase Great experience purchasing two vehicles from this dealership. I worked with Scott in 2013 purchasing Elantra. And now he helped me with 2020 Kona. Gr Great experience purchasing two vehicles from this dealership. I worked with Scott in 2013 purchasing Elantra. And now he helped me with 2020 Kona. Great guy, very helpful! More
Excellent experience purchasing a 2019 SantaFe. Jesse was informative and helpful. We would recommend this dealership and Jesse’s professional service! Thank you Guelph Hyundai informative and helpful. We would recommend this dealership and Jesse’s professional service! Thank you Guelph Hyundai More
We just bought a car from Guelph Hyundai and had the We just bought a car from Guelph Hyundai and had the best experience. Scott our salesperson, is a straight shooter with a one of a kind personality. We just bought a car from Guelph Hyundai and had the best experience. Scott our salesperson, is a straight shooter with a one of a kind personality. He made this experience enjoyable and comfortable. We felt like we have known Scott for years. He is knowledgeable, personable, hilarious and an absolute delight to work with. The service was top notch from start to finish. The team at Guelph Hyundai goes above and beyond and exceeds all expectations. We are thrilled with our purchase and our experience with Guelph Hyundai.Thanks Scott, Stacey, Emily, BJ and the rest of the team! You guys knock it out of the park with your customer service. More