Guelph Hyundai

All good with fast service I will recommend others, appointment times were great and all Covid protocols were complied with , my over all experience was great appointment times were great and all Covid protocols were complied with , my over all experience was great More

I don’t get my vehicle serviced at the dealership. I have a wonderful local garage that provides trustworthy service. I was at the dealership for a recall appt. and within 3 minutes of leaving my car I got a wonderful local garage that provides trustworthy service. I was at the dealership for a recall appt. and within 3 minutes of leaving my car I got a call from the service rep telling me my wheels were out of alignment. Why was this the first priority when the recall was a wiring issue? For the sole purpose of making money, that’s why. Searching for more problems with your vehicle is how they make money. This is exactly why I don’t trust staff at dealerships and I dread walking into one. If the alignment is in fact an issue, my neighbourhood garage will take care of it, thank you. In addition, when I picked up my vehicle, the service rep simply told me it was done without offering any explanation. While he was locating my car in the lot, I looked over the service printout and it said the recall was not applicable.... so they did nothing and he didn’t bother to tell me? When I asked for an explanation he said all they did today was check the recall and found it wasn’t needed. Then why did this same service rep tell me at my appt LAST WEEK that it didn’t pass the test and I would need to book another appt to have the work done?? Yes, I’m very frustrated after wasting two afternoons at the dealership. Honest communication and less sales pressure would improve your service. More

Arrived at 10 am and was talked to immediately. Diagnostic of my vehicle was explained to me and the work was started. Very pleased with the service and pleasant staff. Thanks Diagnostic of my vehicle was explained to me and the work was started. Very pleased with the service and pleasant staff. Thanks More

Went to have my winter tire installed. Also asked that they look at back hatch problem. They looked at both issues and addressed them under 60 minutes. they look at back hatch problem. They looked at both issues and addressed them under 60 minutes. More

Seem to be very honest. Great customer service. Would recommend this Guelph dealership. Rates for service work seem to be fair. All in all trustworthy recommend this Guelph dealership. Rates for service work seem to be fair. All in all trustworthy More

Routine maintenance check. No issues. Mike’s service was pleasant and helpful. Mike’s name is not on service list to rate but 5 star pleasant and helpful. Mike’s name is not on service list to rate but 5 star More

Well informed service. Fast and courteous. Very helpful in finding right parts for my car. Prices are fair. Will be bringing my car back again in finding right parts for my car. Prices are fair. Will be bringing my car back again More

The service was excellent. Finished the job with time to spare. Very impressed. My car was cleaned and looked fantastic. Thank you Mike in the service department! spare. Very impressed. My car was cleaned and looked fantastic. Thank you Mike in the service department! More

Have always serviced my 2013 Elantra here since I purchased new Always have received timely service Today told my service when I booked would be 1 1/2 hr Today took over 3 hr or double the time purchased new Always have received timely service Today told my service when I booked would be 1 1/2 hr Today took over 3 hr or double the time Don’t know name of service people More

Great service as usual. I appreciate the dealership's attention to COVID safety. I always feel confident in the advice Sylvia gives. And I love my red Hyundai Elantra. attention to COVID safety. I always feel confident in the advice Sylvia gives. And I love my red Hyundai Elantra. More