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Guelph Hyundai

Guelph, ON

4.3
1,622 Reviews

765 Woodlawn Rd. W

Guelph, ON

N1K 1E9

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1,622 Reviews of Guelph Hyundai

January 19, 2012

My husband and I have been buying and servicing our Hyundai vehicles at Guelph Hyundai for the past 15 years. The service department has been wonderful through the years. They always speak to you upfro More

by andreafs74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan and Tanya
January 17, 2012

I have a 2010 Santa Fe. I have not been able to take it into this dealer yet without them phoning to say I should replace something. I think I've replace every filter possible plus have had work done on t More

by ringettemom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John in service (I think that was his name)
Feb 29, 2012 -

Guelph Hyundai responded

It is our responsability as a dealer to inform our customer's of the required maintenance that is suggested by Hyundai Canada. The cabin and air filter's are in the schedule to be replaced at 12 months or 24 000 KM's. We actually pull the filters and show our customer's if they are needing replacement. The customer has the option of having them replaced at the dealership. The brakes are also recommended to be serviced at 12 months or 24 000 KM's by Hyundai Canada. Servicing the brakes is a maintenance recommendation and not a warranty requirement, however the brakes will wear prematurely when they are not serviced. These recomendations are for the consumers to save money in the long run. If we do not suggest these scheduled services then we are not doing our job as a service provider for our customers. Please remember that all maintenance is optional, but some services that are declined could affect the manufacturer's warranty.

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