Guelph Hyundai

Dan and his crew took less than a day to replace my faulty calliper on warranty and had my car back on the road thanks! faulty calliper on warranty and had my car back on the road thanks! More

This was my first visit to the service department at Guelph Hyundai and everything was perfect. The staff were friendly and very professional. The waiting room for visitors was great. Guelph Hyundai and everything was perfect. The staff were friendly and very professional. The waiting room for visitors was great. More

Friendly employees, looking after my needs in a courteous, prompt and efficient manner. When I go to the dealership for auto servicing, I am greeted very friendly by John McLuhan. He reviewed my n courteous, prompt and efficient manner. When I go to the dealership for auto servicing, I am greeted very friendly by John McLuhan. He reviewed my needs with suggestions, gave me a quote and I left my car for servicing. The Courtesy Shuttle Driver, Amy Seftel drove me back to work. After one visit, she remembers who I am and where I work. Always friendly. When my car is ready for pickup I receive a call from John and he inquires if I need the Courtesy Shuttle Driver to pick me up. The costs for service are as quoted and seem reasonable. I do all my service work at the Guelph Dealership. More

Very friendly and helpful service. The waiting room is a bit small, but other than that, it was all good. It was my first service on my new Hyundai Accent, so gave a good impression for the future. Thanks bit small, but other than that, it was all good. It was my first service on my new Hyundai Accent, so gave a good impression for the future. Thanks. More

I found the Service Dept. delivered on expectations during our new vehicle's first service visit. Staff were extremely friendly, cooperative and conscientious in their delivery of service. Value is c during our new vehicle's first service visit. Staff were extremely friendly, cooperative and conscientious in their delivery of service. Value is comparable with having service completed at other establishments but with the assurance of quality Hyundai product. Thank you for a great experience...Keep up the good work!!!! More

Appointments are overbooked and service takes a very long time to complete. I took my vehicle in at 12:00 on a Friday and it wasn't ready until 5:30. Even then, only service # 2 was completed (lube oil filte time to complete. I took my vehicle in at 12:00 on a Friday and it wasn't ready until 5:30. Even then, only service # 2 was completed (lube oil filter/tire rotation). Other work, including servicing the rear view camera and two recall issues, were not completed or even started. I returned the next week on a Thursday and they had my vehicle for the entire day (rental vehicle was provided) and they again were not able to complete the work order. They called and asked if I could keep the rental vehicle for another day. The next day, Friday, I picked up my vehicle at 3:45. The two recall issues were completed but they had to order a new camera that wouldn't be in until the next week on Thursday. In summary, the Hyundai dealership had my vehicle for two and a half days and I still have to go back. The service staff were friendly and I'm willing to give this dealership another chance to provide great/excellent customer service but only one more chance. I purchased my Sonata at the Orangeville dealership in 2010 and have had it serviced there since. The service was always excellent! The work was completed in an organized and timely manner and the staff were awesome, so friendly and accommodating. I recently moved to Guelph which is why I was hoping to switch dealerships for servicing, however while it would be inconvenient to go to Orangeville, I definitely would as the service is so superior. More

Its so nice to be welcomed by your first name knowing they remember you. After service and lounging room are fantastic, I feel very secure in the fact that my car is in good hands. Guelph Hyundai is wher they remember you. After service and lounging room are fantastic, I feel very secure in the fact that my car is in good hands. Guelph Hyundai is where my next car will be purchased from. More

Friendly service but I would have liked a better explanation of why certain work needs to be done, what is covered and not covered by my warranty, and a better estimation of how long I would have t explanation of why certain work needs to be done, what is covered and not covered by my warranty, and a better estimation of how long I would have to wait. More

Worked with Allan Giles to purchase a new vehicle. He was extremely knowledgeable about all the different lines and was very helpful when comparing the vehicles. He listened to my needs and offered appr was extremely knowledgeable about all the different lines and was very helpful when comparing the vehicles. He listened to my needs and offered appropriate options. More

I have purchased 3 vehicles from Guelph Hyundai since the year 2000 and have yet to be disappointed either in the service I've received or the people I've dealt with. I have to wait for my car when I take i year 2000 and have yet to be disappointed either in the service I've received or the people I've dealt with. I have to wait for my car when I take in for service because of where I live and there is always an effort to get me out of there ASAP. More