
Guelph Hyundai
Guelph, ON
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1,744 Reviews of Guelph Hyundai
I always feel very comfortable going to this service centre. I know that they will be straight forward with me and give me the best service possible. They look at me as a person and not just a car. They centre. I know that they will be straight forward with me and give me the best service possible. They look at me as a person and not just a car. They are very friendly and personable. More
Amazing customer service! Quick and easy financing and car delivered by my requested date. Car was clean and full of gas. Wes even had it warmed up for me when I picked it up! car delivered by my requested date. Car was clean and full of gas. Wes even had it warmed up for me when I picked it up! More
Took in for standard servicing, job was completed, quickly and within time promised. Price is comparable to most service centers. Waiting room with free coffee and news on telivision helps time go by quickly and within time promised. Price is comparable to most service centers. Waiting room with free coffee and news on telivision helps time go by quicker. More
From the moment we entered the dealership we were greeted with smiles and handshakes. Justin was very knowledgeable, and we took out our model for a test drive. However, we did not buy that day. We actual with smiles and handshakes. Justin was very knowledgeable, and we took out our model for a test drive. However, we did not buy that day. We actually visited other dealerships with different makes and models of cars. It is a testimony to how impressed we were with Guelph Hyundai, because we returned here a few days later to make our vehicle purchase. On our return, Justin was there again to greet us, and although the dealership was very busy that day, the transaction with both himself and Margaret for the financial side, was completed with speed and courtesy. We were also introduced to the mechanic's department and the service scheduling department so that we could put faces to the voices on the phones! This is our 2nd Hyundai, our 2002 Elantra is still in the family and going strong! Thanks again to all concerned! More
The service was fine and the shuttle was very helpful to and from work. The staff was friendly and flexible with fitting my service in to the schedule. Lisa and from work. The staff was friendly and flexible with fitting my service in to the schedule. Lisa More
Everyone was incredible helpful in helping me get into a new car, from picking the style and model, to incredible service in financing. After having my car totaled by a pick up truck in a horrible car accid new car, from picking the style and model, to incredible service in financing. After having my car totaled by a pick up truck in a horrible car accident, I stopped by the dealership to see if they could assist. They really went above and beyond, giving me advice, hints and tips for dealing with my insurance company and bank, and just making sure that I was taken care of. On a scale from 1 to 10, these guys rate a 100! More
I do not want to sound cheap and frustrated, but I suppose I will. I came in for new snow tires. The guys did a nice job of cleaning off the regular ones so that they could go into the back seat wit suppose I will. I came in for new snow tires. The guys did a nice job of cleaning off the regular ones so that they could go into the back seat without making a mess. I asked them to bag them if possible as well. The service took over one hour when I was told it was going to be 30 mins. I was there at 8am sharp. Disappointed it took so long. I prepaid over the phone but then found out I needed to pay $2.40 for the 4 tire bags. I couldn't believe I paid what I did, waited as long as I did, then had to go out and get <$3 from my car for bags. I was told that I hadn't been in for regular service either. Right! Because of reasons like this. Never a clear answer from service when I first bought my car brand new either. The service program is overwhelming. Simplify that and I'd be happy. I have also overheard a few times other people also confused by all the regular scheduled maintenance in order to meet warranties. This leads to 3 things: people feel overwhelmed so they don't care for their cars, they feel ripped off bc they don't understand, or they are actually being ripped off. I love my car, but would love more transparency. And I'm very unhappy about the measly $2.40 believe me! More
Usual Great Customer Service. The only negative aspects of my last experience would be that the appointment I scheduled wasn't recorded (although they still completed the work I needed done) and that the w of my last experience would be that the appointment I scheduled wasn't recorded (although they still completed the work I needed done) and that the work took longer than they had told me it would. More
The salesman was very helpful and was able to help get a new vehicle quickly. This was very much appreciated as purchasing a new vehicle was unexpected. new vehicle quickly. This was very much appreciated as purchasing a new vehicle was unexpected. More
The sales person was helpful in our making a decision, the financing was arranged very quickly and efficiently, Good experience overall and pleased with the product. The only issue we had (and still have the financing was arranged very quickly and efficiently, Good experience overall and pleased with the product. The only issue we had (and still have) is with the bluetooth is not working as it should. More