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Guelph Hyundai
Guelph, ON
1,892 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,892 Reviews of Guelph Hyundai
July 25, 2015
Excellent service Recall work was completed on time, no concerns ... professional, courteous service. Received additional advice and suggestions re: other vehicle ... a Recall work was completed on time, no concerns ... professional, courteous service. Received additional advice and suggestions re: other vehicle ... appreciated the extra time taken to assist. More
by Cam
Employees Worked With
Donny Lachance
July 25, 2015
Amazingly quick service Fast, efficient service from the time I scheduled my appointment to update the electronic power steering control unit until the job was completed. App Fast, efficient service from the time I scheduled my appointment to update the electronic power steering control unit until the job was completed. Appreciated the reminder telephone call, the friendly staff and especially the fact the job took half the expected time. That's a first! My first time in the new location and WOW!, what a fabulous building! Thoroughly enjoyed the entire experience. You've really upped your game, Guelph Hyundai. Way to go! Thanks! More
by Smiley
Employees Worked With
Donny Lachance
July 25, 2015
From a Service visit to a new car sale in three days !! Went in with my wives 2009 Accent 3-door Hatchback for service , while waiting talked with the Sales Supervisor , Derek Dawkins , who set Scott Shafer Went in with my wives 2009 Accent 3-door Hatchback for service , while waiting talked with the Sales Supervisor , Derek Dawkins , who set Scott Shafer on me !! Well , this guy knows how to win a guy over , and to make a long story readable , two days later he's not only made me a believer , much more important , he made my wife a very happy women with the new wheels that he sold me on !! She's elated with the whole package , colour , interior , ride , radio ,sunroof etc . I have to say , Scott is a super salesman , very personable and with a good sense of humour . I enjoyed the entire experience this time around , and thank Scott , Derrick and Rhys Evans for the service provided . Cheers !!. More
by Agushe
Employees Worked With
Derek Dawkins , Scott Shafer & Rhys Evans, Derek Dawkins, Scott Shafer, Rhys Evans
July 23, 2015
The service was done quickly My car we recalled and the work was done very quickly. I was concerned when I went to pick up my car and the radio and interior lights were on. I do My car we recalled and the work was done very quickly. I was concerned when I went to pick up my car and the radio and interior lights were on. I don't know how long it had sat and am glad that it started. More
by Michelle1128
Employees Worked With
I don't know who I dealt with
July 22, 2015
Schedule issue handled well Somehow a booked appointment I had made wasn't 'saved' but despite arriving at the dealership and not being expected, I was able to get my car service Somehow a booked appointment I had made wasn't 'saved' but despite arriving at the dealership and not being expected, I was able to get my car serviced and out on time to get to work. It was greatly appreciated. Thanks Donny. Lisa More
by Lmcallen
Employees Worked With
Donny Lachance
July 22, 2015
get rid of online bookings I booked my service appointment online and was told I would receive a confirmation that day. No confirmation. When I called the service dept. on my sc I booked my service appointment online and was told I would receive a confirmation that day. No confirmation. When I called the service dept. on my scheduled day, they had no record of my appointment. I had to reschedule my service. A day later from rescheduling I received a phone call to confirm my online booking (which had already past). This part of the service is terrible and it shouldn't be offered. Since moving locations of this dealership, the service seems to not be as personal-able. Although the service provided to my car is good and once there the people are friendly, it really appears as though I'm just another number in the system. More
by Pardygirl
Employees Worked With
Just for record, John was not in service the day I was in
July 21, 2015
Wonderful experience with all the staff at Guelph Hyuandi Enjoyed the whole purchasing experience and want to thank Rhys and Tyler for such excellent customer service. The entire service was beyond the call Enjoyed the whole purchasing experience and want to thank Rhys and Tyler for such excellent customer service. The entire service was beyond the call of duty when I asked for a rush on delivery, Everyone loves my new car and I will highly recommend them. More
by rnrreflexology
Employees Worked With
Tyler, Rhys Evans
July 20, 2015
disappointed To begin with, it took 3 days of phoning, leaving messages and not being able to get anyone in service, to get an appointment. Then when I pulled in To begin with, it took 3 days of phoning, leaving messages and not being able to get anyone in service, to get an appointment. Then when I pulled into the lovely new service centre, there was no one there. Had to go into sales desk to ask for assistance. It seems they are running this new centre with only one person??? The shuttle service was great and the oil change was done in a timely fashion. Hire more people to service the public. More
by mike/lynn
Employees Worked With
Donny Lachance
July 16, 2015
repair and service Donny was super as we were in and out on same day. Thankfully I had taken extra insurance for my tires as this was my second 'nail in tire' incident i Donny was super as we were in and out on same day. Thankfully I had taken extra insurance for my tires as this was my second 'nail in tire' incident in under 6 months. Donny had replacement tire ready for us in a few hours. Took advantage of car being in and had my first oil change done as well. Big thanks to maintenance staff! More
by BH1
Employees Worked With
Donny Lachance
July 15, 2015
Service Was in today for oil change. Everybody is friendly. The washrooms are very clean. Love the treats and water. The dealership is immaculate. They do try Was in today for oil change. Everybody is friendly. The washrooms are very clean. Love the treats and water. The dealership is immaculate. They do try to accommodate you. I booked appointment on line through Internet , thank heavens I phoned that does not work. I would of drove couple hours and no appointment. More
by Hobo2
Employees Worked With
Not sure of name in service John wasn't there, John McLuhan
