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Guelph Hyundai
Guelph, ON
1,892 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,892 Reviews of Guelph Hyundai
November 15, 2015
Buying a new car Went to buy a new car and the experience was excellent. I like my new car ELANTRA and the staff especially John Shafer, the big guy. Went to buy a new car and the experience was excellent. I like my new car ELANTRA and the staff especially John Shafer, the big guy. More
by RMatik
Employees Worked With
Garry, Scott Shafer, John Schoeck
November 13, 2015
Regular Service Midst downed telephone lines and intermittent computers for technicians, I received the best service possible. Yes there were extensive delays turning Midst downed telephone lines and intermittent computers for technicians, I received the best service possible. Yes there were extensive delays turning a 2 1/2 hour service into 6 hours but everyone I was in contact with that day remained professional and accommodating. I knew I was important to them despite the circumstances. More
by R L Along
November 13, 2015
Happy Overall Overall my experience at Guelph Hyundai is normally good. Dealership is large clean and staff are friendly. I think you will find your service vis Overall my experience at Guelph Hyundai is normally good. Dealership is large clean and staff are friendly. I think you will find your service visit good as well providing you are aware of what things your car needs and doesn't necessarily need. More
by AutoGeek
Employees Worked With
Jennifer
November 13, 2015
Winter Maintenance & tire change Went in for my normal winter maintenance and tire change and as usual had a great service. I found that they have changed the staff around and the one Went in for my normal winter maintenance and tire change and as usual had a great service. I found that they have changed the staff around and the one person that i know now is in parts dept. So i went in not knowing any of the service advisors but was not disappointed but wish John was still back in the Service department not in the parts department. More
by paw601
Employees Worked With
the new service advisors are not on there , John McLuhan
November 09, 2015
Good Service, good special price, problems with alignment Used a special coupon. Good price. Good inspection of the vehicle and got the usual over maintenance remarks on the report. Had the four wheel alignme Used a special coupon. Good price. Good inspection of the vehicle and got the usual over maintenance remarks on the report. Had the four wheel alignment and no report on the alignment. Servicing said the machine was not working properly, and they could not give me a print out. If the machine was no working properly how can I trust the alignment, not to mention this is not good service. More
by 6789123
Employees Worked With
Can't remember
November 09, 2015
Tyler Moyes This review is all about Tyler. He was great! Very efficient, friendly and helpful. Stayed in contact with you to let you know the progress of the sal This review is all about Tyler. He was great! Very efficient, friendly and helpful. Stayed in contact with you to let you know the progress of the sale. He helps if you're having a problem with another department, even after your purchase has been finalized. My son recommended him after he bought his Santa Fe Sport & he wasn't wrong. Tyler keep up the good work! Maggie More
by maggie
Employees Worked With
Tyler Moyes
November 09, 2015
No communication! Bought my new 2016 Santa Fe XL end of September & just now, beginning of November, feeling like she is finally ready to go. There is a lack of communi Bought my new 2016 Santa Fe XL end of September & just now, beginning of November, feeling like she is finally ready to go. There is a lack of communication between the departments! Had three issues & at the end of the day, only two were finally resolved. Won't go into details as it is too drawn out. It would really be nice to know that when a person makes an appointment they don't have to rearrange their schedule three or four times to get things done. Makes me question if it's a good idea to go there for maintenance. More
by maggie
Employees Worked With
Too many to name
November 07, 2015
Excellent service Great service when my car's 'check engine' light came on. Helpful advice and next-day appointment. The shuttle service was quick and worked around my Great service when my car's 'check engine' light came on. Helpful advice and next-day appointment. The shuttle service was quick and worked around my schedule. Thank you! Thank you. More
by MLJamison
Employees Worked With
Jennifer Chandler
November 06, 2015
Scott Shafer-Hyundai Guelph After a couple of months bouncing around Guelph looking at Nissan, Toyota, Honda, Ford and Hyundai products finally settled on Hyundai and Toyota. Ha After a couple of months bouncing around Guelph looking at Nissan, Toyota, Honda, Ford and Hyundai products finally settled on Hyundai and Toyota. Had been with Toyota for 17yrs but the product., price and the professionalism of Scott Shafer won me and my wife over and we purchased our Elantra GL_GLS on Nov. 6 2015. Very satisfied with our first drive and Scott made the whole purchase process stress free and understandable. Highly recommend him and the "support" staff. More
by Liverpool not Leeds
Employees Worked With
Scott Shafer, Adrian Piattelli, David Wheelhouse, John Schoeck
November 05, 2015
132000 km service Because I was having my snows put on next week i did not need the tire balance that is part of the service 2. Donny told me then that all I( needed w Because I was having my snows put on next week i did not need the tire balance that is part of the service 2. Donny told me then that all I( needed was a oil; change and no mention of what else I would be missing, if anything, from the typical 132000 km service. Then at the end of the service he mentioned two things that will be necessary for proper maintenance of the car. But nothing was put in writing or attached to the bill as has happened in the past. Was this just an oversight or do I take the car to another dealer to determine the necessary repairs? More
by tucson guy
Employees Worked With
Donny Lachance
