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Guelph Hyundai
Guelph, ON
1,918 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,918 Reviews of Guelph Hyundai
June 09, 2016
New car First time in this dealership. No hassle, great service, quick delivery and no pressure. Was able to find the right vehicle for me at the price I First time in this dealership. No hassle, great service, quick delivery and no pressure. Was able to find the right vehicle for me at the price I was looking for More
by paluukkonen@gmail.com
Employees Worked With
Scott Shafer
June 08, 2016
Always a good experience I trust Guelph Hyundai (especially Justen) to always do a thorough inspection of my car. I also very much enough the comfy waiting area with wifi/coff I trust Guelph Hyundai (especially Justen) to always do a thorough inspection of my car. I also very much enough the comfy waiting area with wifi/coffee/snacks! More
by Allie
Employees Worked With
Justen Bagchus
June 08, 2016
Great experience for my first Hyundai Newly renovated, friendly staff, patient and good listeners, Amazing price for the features i was looking for, including 5 yr warranty. On the whole a Newly renovated, friendly staff, patient and good listeners, Amazing price for the features i was looking for, including 5 yr warranty. On the whole a great experience More
by Ravi Sathasivam
Employees Worked With
Rhys Evans, John Schoeck, Alex Bremner, Abraham Theodore
May 27, 2016
Warranty work I love these gals and guys! Thanks to the mechanic's (Jake) dilligent attention while in for a normal service, an engine issue was picked up and dealt I love these gals and guys! Thanks to the mechanic's (Jake) dilligent attention while in for a normal service, an engine issue was picked up and dealt with in a most thorough and helpful way. Jenni is very professional while still being nice and thoughtful. More
by Tucsondriver
Employees Worked With
Jake, Jenni Chandler
May 27, 2016
Great service etc they give you a really good deal on a new car and good trade in price. the service dept is new and very clean the same with the showroom they give you a really good deal on a new car and good trade in price. the service dept is new and very clean the same with the showroom More
by Jimmy
Employees Worked With
Scott Shafer, Tamara Dietrich
May 18, 2016
Disappointed with service I was told in February 2016 that I did not require brake work and that the front brakes still had 6 mm. Three months later, I am told that I only have I was told in February 2016 that I did not require brake work and that the front brakes still had 6 mm. Three months later, I am told that I only have 3 mm and I need brake work now since they are in the "red" zone and need replacing. Obviously the mechanics are not being supervised properly given that they don't seem to be able to measure properly. How can you trust anything the service department says. At the end of the day, I was told that I should get the brake work done soon and that it would cost over $500 for the front brake work. Seems a little excessive. I guess the biggest issue I have is that I was given incorrect information and during my most recent visit, the service staff never really seemed to care and rather than owning up to the mistake simply blamed others within the organization . Needless to say, I am not getting the brake work done at Hyundai and I not likely return to this dealership again. That is how disappointed I am. I need to have work done at a shop that I can trust and Guelph Hyundai does meet that requirement. The deterioration of service started with the departure of the former service manager Dan. Since then, it has been a revolving door of inexperienced personnel. More
by disappointed in Guelph
Employees Worked With
The biggest issue is with the mechanics how I did not have the opportunity to discuss the situation with. , Jenni Chandler
May 17, 2016
Great service all round. My wife and I purchased a new Tucson GLS at Guelph Hyundai in 2015. The experience was so good that we came back a few months later and bought a Elant My wife and I purchased a new Tucson GLS at Guelph Hyundai in 2015. The experience was so good that we came back a few months later and bought a Elantra GT GLS too, nothing like some dealerships I’ve experienced in the past. Since then we’ve been back for scheduled maintenance, and a windshield emergency, and each time the service and support from the whole team has been exceptional. I thoroughly recommend a visit to Guelph Hyundai if you are in the market for a car, even if you’re just kicking the tires. I’ll be heading back there when the time comes. More
by Cityzen64
Employees Worked With
Derek Dawkins, Donny Lachance, Justen Bagchus, Jenni Chandler, Gary Walton
May 16, 2016
Honest & Great Service - We came to Guelph Hyundai due to a poor experience at the Dixie401 location. The service from Tyler and Tamara was exceptional. The Hyundai experien We came to Guelph Hyundai due to a poor experience at the Dixie401 location. The service from Tyler and Tamara was exceptional. The Hyundai experience in Guelph was much more about the relationship rather than a transaction. My wife and I are thrilled with the service experience and look forward to returning for our vehicle service/maintenance. Tyler, thank you for your assistance from the beginning. You allowed us to forget about our experience at the previous location and look forward to owning a Hyundai! More
by BusinessExec1
Employees Worked With
Tyler Moyes, Tamara Dietrich
May 15, 2016
First time buying a new car. This was the first time I had ever bought a new car. I was in a bad situation as my old/used car had broken down and I was desperately in need of a wo This was the first time I had ever bought a new car. I was in a bad situation as my old/used car had broken down and I was desperately in need of a working car. I was recommended to come to Guelph Hyundai by Laura P. Scott was able to meet my needs in regards to affordability, while ensuring that I would be taken care of in terms of warranty. He was very friendly and made the experience very easy and not stressful. John was very good in explaining the financial side of things. Was very informative about the extended warranty program, which I opted to have, and I think it was the best decision I made. Overall, this location was extremely friendly and not pushy like many other car dealerships. I'm very happy with my new Hyundai Elantra GT, and look forward to future dealings with Guelph Hyundai. More
by Vkeir20
Employees Worked With
Laura Prokopowicz , Scott Shafer, John Schoeck
May 09, 2016
Coffee Bean Elantra The first thing Scott Shafer said to me when I met him was that I had to write a great review for him at the end! Just kidding, that might have been The first thing Scott Shafer said to me when I met him was that I had to write a great review for him at the end! Just kidding, that might have been the second item. I had a great experience and enjoyed working with Scott. He is very friendly, enthusiastic and knowledgeable. More
by Brenda
Employees Worked With
Scott Shafer, Rhys Evans
