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Guelph Hyundai
Guelph, ON
1,632 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,632 Reviews of Guelph Hyundai
December 06, 2014
First Service on 2015 Elantra GLS Hard to know what to think of the service department at this point since it's my personal first service ever being a new Hyundai customer. I have had Hard to know what to think of the service department at this point since it's my personal first service ever being a new Hyundai customer. I have had an issue since the car was new 3 months ago with a trunk that opens intermittently. I will come out in the morning and my trunk will be open or walk out after my shift at work and it will be open. This has happened somewhere between 15 and 20 times in the three months before my service, and the best solution they could offer up was to put a piece of tape over the trunk button on the remote. I was also told this isn't the first case they have heard of and that others were also told the same thing. Sorry but after paying the price I did for a new GLS fixing a problem with tape seems a bit, .... less than complete as a service department obligation. How do you ever even leave valuables in a trunk you can't trust completely to stay closed? Also after my service I noticed they some how got oil drops on my windshield. I thought it was just water until I turned on my wipers on the way home and it smeared rather than clearing off. Today I'll go out with soap and water and clean it myself, while wondering how do you even get several drops of oil on a windshield during a service? More
by timluther
December 04, 2014
Experience ...felt they were personally interested in us as a customer. ...acted in our best interest. ...everything seemed fair including the price. ...car w ...felt they were personally interested in us as a customer. ...acted in our best interest. ...everything seemed fair including the price. ...car was spotless at delivery...delivery was on time. ...all the features were patiently explained. Thank you Mark... More
by rosshamilton17
Employees Worked With
Derek Dawkins, Rhys Evans
December 03, 2014
Hyundai Service departnment is the best! Hyundai service department of Guelph is professional, friendly and delight to deal with. They take care of your car and make it easy for you to get t Hyundai service department of Guelph is professional, friendly and delight to deal with. They take care of your car and make it easy for you to get the work done. They are a great crew. More
by dsamson
Employees Worked With
John McLuhan
December 01, 2014
That Was Easy I just want to say thank you to all the staff at Guelph Hyundai. I purchased my very first new car and I couldn't be happier. The staff were knowledge I just want to say thank you to all the staff at Guelph Hyundai. I purchased my very first new car and I couldn't be happier. The staff were knowledgeable, friendly and went out of there way to make you feel comfortable. Our salesman really helped me out and even set up my Bluetooth and my boyfriends Bluetooth...wow. Danielle was extremely helpful she explained everything and she has such a pleasant and happy personality. Thanks again for such a great experience. More
by tyredgirl
Employees Worked With
Danielle (new employee)
November 29, 2014
Excellent Customer Service It was time to service my new Santa Fe. The customer service at Guelph Hyundai is world class. Everyone I spoke to was friendly and courteous. The wor It was time to service my new Santa Fe. The customer service at Guelph Hyundai is world class. Everyone I spoke to was friendly and courteous. The work was done quickly and properly. If you need service done on your car, go to Guelph Hyundai and visit the Service Department! More
by jeffcollins3576
Employees Worked With
John McLuhan
November 27, 2014
THE BEST customer service in Guelph at any dealership!! EVERYONE is so amazing here. Honestly from the time you walk in from the moment you leave you feel at home. Everyone is friendly and helpful... You ne EVERYONE is so amazing here. Honestly from the time you walk in from the moment you leave you feel at home. Everyone is friendly and helpful... You never feel ripped off or cheated when getting service done! They try and work with you when buying acceceries with price and what suits you most. I love it here! Thank you! More
by sramsay06
Employees Worked With
John McLuhan
November 26, 2014
Best customer service in the area Thank you for making this car shopping experience so enjoyable! I just got my Santa Fe, 2.0 Turbo Limited, without pressure, great price and with abs Thank you for making this car shopping experience so enjoyable! I just got my Santa Fe, 2.0 Turbo Limited, without pressure, great price and with absolutely great service all along the decision process. Thank you Adrian for your patience and knowledge. Best regards, Ana & Dan More
by dmatu
Employees Worked With
Adrian Piattelli
November 26, 2014
Very Poor Services , Lack of Labour, Small Facility, No Part The Lady at telephone desk books an appointment after 40 days (unavailability of appointments due to small service facility and lack of man power ) The Lady at telephone desk books an appointment after 40 days (unavailability of appointments due to small service facility and lack of man power ) When you go there at appointment date and time , Associate telling you that there is no appointment. booked Than they will call you back again at some other time . Always , 1 week time frame from calling for appointment to service is a industry standard but this dealership does not seems to believe it. They have safety recalls for 2011 Sonata but they do not have parts for it. More
by marketrix
Employees Worked With
John McLuhan
November 24, 2014
Thank you Guelph Hyundai As alway's the service was great, friendly, and when they needed to recommend additional service the following week, Dan took the time to come and exp As alway's the service was great, friendly, and when they needed to recommend additional service the following week, Dan took the time to come and explain everything, Would not take our car anywhere else. More
by rogerclambert
Employees Worked With
John McLuhan
November 24, 2014
Excellent customer service & great price! Just got my new Hyundai Elantra from Guelph Hyundai. Renee was so helpful and so good at explaining everything to us. The entire process of choosing a Just got my new Hyundai Elantra from Guelph Hyundai. Renee was so helpful and so good at explaining everything to us. The entire process of choosing a car and dealing with financing as well as delivery was really quick and efficient. I am very happy with the customer service and highly recommend this dealer. BIG Thanks to everyone at Guelph Hyundai! More
by nikita.parikh
