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Gorrud's Auto Group

Milton, ON

4.9
1,216 Reviews

410 Steeles Ave

Milton, ON

L9T 1Y4

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1,216 Reviews of Gorrud's Auto Group

April 10, 2019

First Car and Excellent Experience !!! I got my first car which is 2014 Toyota Corolla from this dealer. Price and customer service were unbelievable. I'd like to thank John, Berke and Pet More

by sowasred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Shafek, Berke Sengel, John Girgis
Apr 17, 2019 -

Gorrud's Auto Group responded

Thank you very much for taking the time to write this review and thank you for choosing Gorruds! Danny De Melo Sales Manager

April 09, 2019

Best dealer experience I've ever had. I literally stumbled accross Gorrud's after being let down by another car lot in Milton. After walking a very impressive lot I was greeted by a sales More

by Peter55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Imran Fozdar, finance, Simon Rito
Apr 17, 2019 -

Gorrud's Auto Group responded

Congratulations on your vehicle purchase Peter and thank you so much for the review! Danny De Melo Sales Manager

April 09, 2019

Pleasant experience I have purchased 2 vehicles from Gorruds in the last 14 months. The first time was in Feb 2018 when I brought my 21 year old daughter to purchase a ca More

by Vic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Imran Fozdar, Ziggy Babula
Apr 17, 2019 -

Gorrud's Auto Group responded

Vic on behalf of the entire team at Gorruds thank you so much for this wonderful review and your continued business, enjoy your vehicle! Danny De Melo Sales Manager

April 05, 2019

Lost $2k due to Improper Info provided by Salesman and other BE AWARE of the 3rd party warranty (First Canadian Insurance) that they sell with vehicles. They sell really good cars but be careful about the warran More

by LovepreetS
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mary Lynn Feenan
Apr 09, 2019 -

Gorrud's Auto Group responded

We thank you for your review and are sorry to learn of your concerns with our warranty program. First Canadian provides one of the best programs in the industry and we are proud to be partnered with them. Thousands of our customers take advantage of the coverage and benefit from the protections provided, including the Guaranteed Price Refund component (GPR). The GPR is a highly unique component and offers customers the best of both worlds … Coverage when needed and refund if not used. Unfortunately as is the case with every policy there are terms and conditions that must be met and one of those is the contract must run its entire term before the GPR component is eligible for refund. Having contracts run to term as condition is one of the only ways programs such as GPR can be offered. Anything less would require elimination of the program and loss of a benefit so many have utilized.

Apr 09, 2019 -

LovepreetS responded

Hello There, I don't have any problem with the First Canadian Insurance company itself or the area it operates in. I was only given a brochure by the salesman when he sold the policy to me. the Policy documents were not even provided to me to read. Finance Manager had no Interest in explaining the policy to me. I didn't even realized I signed the policy while signing for the loan application. My Issue is with the practices used by the Salesman and the Finance Manager to sell the policy. It seems like they were only Interested in making the commission Instead of properly educating the customer. Danny De Melo (Sales Manager) called me and admitted the fault on Dealership's end. This Review is merely for awareness purposes for any of customer thinking of buying a car from Gorrud's Auto and I hope it will help them. Thanks

April 03, 2019

STAY AWAY! DO NOT BUY ANY CAR FROM HERE Poor services, they are trying to fool people and their cars have problems. Lack of professionalism, don't buy anything from here! Took advantage of a More

by xoniclaser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny De Melo, Andrew Gorman, Brad Gorman
Apr 04, 2019 -

Gorrud's Auto Group responded

Thank you for your review of our dealership. Unfortunately, we cannot locate your name in our database and your comments are highly inaccurate and concerning. Please contact me directly so we can discuss your experience. I can be reached at 905-875-2277. Andrew Gorman, President.

April 02, 2019

Great staff and Great Service.. John was very knowledgeable and was always smiling and a great sales person to deal with. Very thorough in his explanations and always answered every More

by SM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Shafek, John Girgis
Apr 06, 2019 -

Gorrud's Auto Group responded

Congratulations on your vehicle purchase and thank you so much for choosing Gorruds! Danny De Melo Sales Manager

March 31, 2019

Fantastic experience! (Shelley) This was my First time visiting Gorrud’s Auto. If you are looking for a knowledgeable sales person and a welcoming buying experience without the press More

by Shelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Shafek, John Girgis
Mar 31, 2019 -

Gorrud's Auto Group responded

Congratulations Shelley on the purchase of your Subaru and thank you so much for both the review and choosing Gorruds. Danny De Melo Sales Manager

March 29, 2019

Great customer service taht builds loyalty!! I am very pleased with professionalism and fantastic skills of the sales person. Great communication which allows to build trust and loyalty for the f More

by Kasia2322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moiz Imtiaz, Dominic Zubowicz
Mar 30, 2019 -

Gorrud's Auto Group responded

Congratulations on your vehicle purchase and thank you for choosing Gorruds. Danny De Melo Sales Manager

March 26, 2019

Feeling confident with our purchase We had an amazing interaction with Jonathan Moll and his colleges. They quickly understood what we were looking for and assisted us accordingly. I fel More

by harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Moll
Mar 30, 2019 -

Gorrud's Auto Group responded

Thank you Mr. Harris for taking the time to write this review, congratulations and enjoy your vehicle. Danny De Melo Sales Manager

March 26, 2019

First Car! Thank you guys for making my first time purchasing a car so easy, comfortable and affordable. You guys took the time out to really understand what I w More

by QB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny De Melo, Moiz Imtiaz, Dominic Zubowicz
Mar 26, 2019 -

Gorrud's Auto Group responded

Congratulations on the purchase of your first car and on behalf of the entire team thank you so much for choosing Gorruds. Danny De Melo Sales Manager

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