Gorrud's Auto Group

John went above and beyond to get me set up in a ride that was exactly what I was looking for and more! He spent the time to show me all the cool gadgets and set up my music system to perfection. Highly that was exactly what I was looking for and more! He spent the time to show me all the cool gadgets and set up my music system to perfection. Highly recommend his services! More

I recently took my vehicle to Gorrud's to investigate a small leak that I thought was power steering fluid and have an oil change as my regular garage could not fit me in. The service department called me small leak that I thought was power steering fluid and have an oil change as my regular garage could not fit me in. The service department called me later that afternoon and provided with a diagnosis of my vehicle's condition along with a quote for repair. I was told that I needed to replace the power steering pump, hoses and the rack and pinion for a total of $2,955 + tax. I was also told that my struts, front and rear brakes also need to be replaced for another $1,372 + tax. It's a 10 year old vehicle so I told them that I would pick it up and think about it as I was having a hard time justifying putting $4,327 + tax into a used vehicle that old. A couple of days later I ended up getting into my local garage and was floored by the difference in the pricing and diagnosis that I received from them. The other garage repaired my power steering leak by replacing a hose for a total of $221 + tax and also diagnosed that there was another leak mixing with the power steering fluid in the under carriage of the vehicle which was antifreeze and that the water pump was the issue. So with a little honesty and the proper diagnosis I was back on the road for a total of $743 + plus tax which is a far cry from the improper diagnosis, parts changing quote I received from Gorrud's for $4,327 + tax. I feel that they either had no idea what the actual issue was and decided to just replace all the components of the power steering system and or set themselves up for a potential used car sale. I have purchased a used vehicle from them in the past but after this experience I will never attend nor buy a vehicle from any of their dealerships in Milton ever again. More

John and the team were very helpful with sharing their knowledge and support when purchasing my first vehicle! John looked for the best options that fit my budget and requirements. knowledge and support when purchasing my first vehicle! John looked for the best options that fit my budget and requirements. More

John hands down was a pleasure to deal with when it come to my vehicle inquires. He is a true professional and a master at his craft. When I arrived at the dealership, my first impression of any dealers to my vehicle inquires. He is a true professional and a master at his craft. When I arrived at the dealership, my first impression of any dealership is usually satisfactory but that wasn’t the case when I met John. He made me feel at home and relaxed through the entire process and was able to provide me with several alternative solutions for my situation. Shortly after I walked out a champion thanks to John. He truly is a valuable asset to the team and hope management realizes how amazing he is. More

Excellent service by john.they get me approved within 3 minutes.one should visit their once and get your dream car approved within a minute 😄 minutes.one should visit their once and get your dream car approved within a minute 😄 More

I felt extremely comfortable with the knowledge and articulation, that Kassandra provided. Not only did she know the product, she cared and took her time. Amidst an important decision in purchasing articulation, that Kassandra provided. Not only did she know the product, she cared and took her time. Amidst an important decision in purchasing a vehicle, Kassandra tied her knowledge with her sense of care for my concerns and queries. Hands down, I refer this young lady to assist with your car needs ! More

Awesome experience buying a car at Gorrud's through Jeff. Jeff was extremely friendly and attentive. He made the process easy and straight forward. Thank you! Jeff was extremely friendly and attentive. He made the process easy and straight forward. Thank you! More

Never had a experience like this one, it was absolutely amazing from start to finish! i’ve never really had this type of experience in a retail aspect it was awesome! Fast and reliable and helped me throug amazing from start to finish! i’ve never really had this type of experience in a retail aspect it was awesome! Fast and reliable and helped me through a bit of trouble. Highly Highly Recommend Gorruds Auto and John! More

John was super helpful with helping me find a vehicle for my needs was totally honest from the start to finish and made sure every box was checked my needs was totally honest from the start to finish and made sure every box was checked More

I came into gorruds with 1 day to find a vehicle and it was successful. David was very attentive, kind, knowledgeable and took his time with me, With that we erte able to get a deal done. The benefits wi was successful. David was very attentive, kind, knowledgeable and took his time with me, With that we erte able to get a deal done. The benefits wit buying from gorruds is a plus as well. Over all great experience Thanks again david Shes treating us well thus far. More