Gorrud's Auto Group

Great experience! Buying a vehicle is a stressful experience. I felt comfortable working with Ryan. He was very patient and addressed all of my questions and concerns Buying a vehicle is a stressful experience. I felt comfortable working with Ryan. He was very patient and addressed all of my questions and concerns. I looked at other dealers, but I didn't like the approach of their sales agents. I felt that I could trust Ryan. I would definitely refer my family and friends to him. Good job, and thanks Ryan! More

Second car -Second purchase in two years. -welcoming feeling. -when bringing in the first purchase for warranty work they we friendly and accommodating. -made -Second purchase in two years. -welcoming feeling. -when bringing in the first purchase for warranty work they we friendly and accommodating. -made us feel like people; not simply customers. -Scott C is a fantastic person to deal with. He did not act as a salesman; he was a partner. Worked with us to find a solution to our needs. He did not try to "sell" us anything. He went through our options and helped us find a fit. Zero pressure- even advised us when he felt we were leaning towards the wrong vehicle (regardless of the price). More

Used mazda purchase good exp dealing with sale rep. attention to detail, large selection cars on lot to chose from, after looking around we made discussion to visit Gorru good exp dealing with sale rep. attention to detail, large selection cars on lot to chose from, after looking around we made discussion to visit Gorrud to have a look. More

Over and above customer service This is not the first car I buy from Jason, but this time he really went over and above anyone I have dealt with in a long time. He not only made sur This is not the first car I buy from Jason, but this time he really went over and above anyone I have dealt with in a long time. He not only made sure I get the best price possible but 3 times moved my car from place to pace on his own dime and time to ease the certification and the headache of buying a used car. I am happy with the second used car I bought last week and also compare the prices even with US used cars to be lower! Thank you Jason for making this purchase a good experience. More

Back again This is the 5th car I have purchased from Gorrud's. Idler and Sean worked with me to create another win-win deal and Mary Lynn handled the financial e This is the 5th car I have purchased from Gorrud's. Idler and Sean worked with me to create another win-win deal and Mary Lynn handled the financial end of things quickly and without a hitch. The main reasons I keep coming back to Gorrud's is that the buying experience is safe and comfortable. The 30 day exchange and the warranties make it a carefree experience. The other big reason is that they have their own service department which has been excellent from my experiences. It means that they know the car from the pre sale servicing all the way through. This time around I bought a 2014 Hyundai Sonata GLS in white. This is my second Sonata and I am very pleased with this one. Well equipped and a joy to drive. More

Great experience Fantastic customer service and I'm very happy with my purchase! Ryan in Sales was very helpful and informative and Mary in Finance made everything sea Fantastic customer service and I'm very happy with my purchase! Ryan in Sales was very helpful and informative and Mary in Finance made everything seamless. Highly recommend! More

Complete satisfaction Sales agent, Mr. Jason Marimla, was very approachable and considered my budget. The transaction was done smoothly and fast. He even informed me all t Sales agent, Mr. Jason Marimla, was very approachable and considered my budget. The transaction was done smoothly and fast. He even informed me all the details about the vehicle that I need to be aware of. Now, am enjoying my Mazda 5. Thanks Gorrud's Auto. Indeed, am one of your satisfied customers. More

Worth the drive from Orangeville My husband and I recently purchased a VW Jetta from Gorruds. Ryan Saturno assisted us in showing us the vehicle and provided us with his expert knowl My husband and I recently purchased a VW Jetta from Gorruds. Ryan Saturno assisted us in showing us the vehicle and provided us with his expert knowledge with all of the questions we had. He was sincere and very honest throughout the entire process and both my husband and I felt very confident in dealing with Ryan. Upon pick-up of our new vehicle, Ryan made sure, we were 100% satisfied with our new purchase and in the end, we drove away very happy. All the staff that we encountered throughout this process were extremely friendly and knowledgeable. Driving the hour and a half drive from Orangeville to Milton was definitely worth it. More

Great customer interaction On March 31, 2015 we took ownership of a 2013 Hyundai Genesis. We had intended to just test drive the as car as we had other test drives lined up. How On March 31, 2015 we took ownership of a 2013 Hyundai Genesis. We had intended to just test drive the as car as we had other test drives lined up. However because of the genuine interest shown by Danny and Ryan as well as the condition of the car we ended up making a deal. Unfortunately after driving the car home we noticed that it was leaking oil. Danny arranged to have the car in for service immediately . Even though the parts had to be ordered and I did not have the car for a few days, Mallory kept me updated as to the status and once we again drove the car home it has performed well. We expect to enjoy the Genesis for some years to come. More

Gorrud's review (Fred Arnold) Fred Arnold was very helpful, friendly, and provided all relevant details in a straightforward manner. He answered questions, and addressed all conc Fred Arnold was very helpful, friendly, and provided all relevant details in a straightforward manner. He answered questions, and addressed all concerns all while being courteous and informative. If he didn’t have the information on a specific detail, he would immediately go and find the answer. He was also very thorough explaining the auto rewards program, and had an overall informative and honest manner. When I picked up the car, it was detailed, spotless, and was completely inspected and serviced. Three and a half weeks after I had taken delivery of the car, the car would not start; the battery was dead. Fred had the car towed to Gorrud’s, and the battery was completely tested to provide me with the assurance that there was nothing wrong. I was pleased that they stood behind the car, and made sure that my concerns were addressed. More