Georgetown Kia

During my last routine visit a couple weeks ago I was told to expect the next service call to be costly. When I questioned Rodney, I was told that during my next visit my KIA Rondo would need the timing told to expect the next service call to be costly. When I questioned Rodney, I was told that during my next visit my KIA Rondo would need the timing belt replaced. Attempting to budget for the expense, I asked roughly what the cost would be. To my surprise, I was told to expect roughly a $1,000 repair. Ouch! That sounded extremely steep, but, I also knew that timing belts are time consuming and can be costly to replace. Upon my arrival at home, I mentioned to my husband what had been conveyed to me during my visit, and he immediately questioned the cost of the repair. He wanted a second quote, or third even, and boy am I glad he did! We contacted a few local repair shops and were told by both places that I DID NOT need to have my timing belt replaced - turns out my 4 cylinder KIA Rondo has a chain and not a belt, which means that it does not need to be replaced. I think I was more hurt at first, since I've trusted the Georgetown KIA Service dept for the last two years. Now, I'm simply furious knowing that I've been associating myself with dishonest people, and location in turn. Needless to say, I will NOT be returning to Georgetown KIA for my future repairs, and instead will be taking my business to the 401 & Dixie location. They were very quick to tell me that my Rondo did not need a timing belt replaced, and that only REGULAR maintenance was required - plus they also accept my VIP card, which is a bonus! I'm very, very disappointed with the Georgetown Service Dept. Update: The Service Dept Manager, Mark contacted me immediately after I sent in this review and explained what had transpired with my last estimate. There was an oversight made by an apprentice and explained that even if I had brought my car in for service, the system would not allow the repair. I'll trust that this is actually correct, since I was informed of the same thing from a different Kia. I realize that mistakes happen and am willing to give them another chance. Mark was very reasonable, apologetic and it's obvious that he takes his job seriously. He was fair with the compensation provided and I'm appreciative that we ended in good terms. More

I had a rough go at delivery but Ken from Georgetown Kia has made a great attempt to make my deal go better. Thanks Ken. has made a great attempt to make my deal go better. Thanks Ken. More

Very friendly, proactive, not very pushy, Price is Very friendly, proactive, not very pushy, Price is pretty good after a little effort on haggling, was in a rush to get a car, otherwise may get a be Very friendly, proactive, not very pushy, Price is pretty good after a little effort on haggling, was in a rush to get a car, otherwise may get a better deal. More

My wife and I just bought a used Toyota from the Georgetown Kia used car dealership. We had a great experience with Brian Penner. He was very courteous and friendly. He made the whole process of bu Georgetown Kia used car dealership. We had a great experience with Brian Penner. He was very courteous and friendly. He made the whole process of buying a car very easy, unlike other dealers that we have dealt with. We have had the car for 3 weeks now and we are very happy with it. I would definitely recommend Kia Georgetown. More

Chris is very professional And even came on his day off Chris is very professional And even came on his day off to let me pick up my new car at a time convenient to me! Chris is very professional And even came on his day off to let me pick up my new car at a time convenient to me! More

A great selection of products at the KIA Superstore. Friendly atmostphere and helpful staff all around. Bought a used F150 there. Excellent prices. Salesman was helpful, friendly and honest. Very Friendly atmostphere and helpful staff all around. Bought a used F150 there. Excellent prices. Salesman was helpful, friendly and honest. Very upfront about the vehicles. Thanks for all your help. Would shop there again and recommend the dealership and salesman!! More

This is one of the nicest dealerships I have ever been in. The service was great, the two employees I worked with (Nick Chopra and Mohsin Hydari) did everyuthing they could to get me back on the road. The in. The service was great, the two employees I worked with (Nick Chopra and Mohsin Hydari) did everyuthing they could to get me back on the road. They dont beat around the bush they tell you exactly what you are going to get and that is a promised delivery by Kia Georgetown. I recommend this Delaer to anyone who is looking for new or used vehicles. More

These guys are great!! I have purchased many cars and These guys are great!! I have purchased many cars and trucks in the past, but this experience has been the best of them all. Thanks to Rob, Scott, C These guys are great!! I have purchased many cars and trucks in the past, but this experience has been the best of them all. Thanks to Rob, Scott, Chris, Mohsin and Art. Keep up the great work guys!! More

Reason I went to this dealer, reccomended by Joe boudreau driver for this branch, Glad i did go service was great! Well reccomend the my friends hopefully vehicle we bought will prove to be great as boudreau driver for this branch, Glad i did go service was great! Well reccomend the my friends hopefully vehicle we bought will prove to be great as well . May God Bless as you perform honest and good service Robert / Lu Parsons More

Bought a used truck from Nick Chopra. He is excellent to deal with. Very good at what he does. I tried to trade in my truck at other dealerships and nobody wanted to take the time to get me into the truck t deal with. Very good at what he does. I tried to trade in my truck at other dealerships and nobody wanted to take the time to get me into the truck that I wanted. Nick bent over backwards to get me the truck that I have been looking for. Both Nick and Rob Tasi are great guys to deal with and highly recommend them to anyone looking to purchase a new or used vehicle. More