Georgetown Kia

We were searching for this vehicle, and came upon this dealership through youtube. After a phone call we drove up to Georgetown from the Hamilton area to take a look. We were met by Peter who was very fri dealership through youtube. After a phone call we drove up to Georgetown from the Hamilton area to take a look. We were met by Peter who was very friendly and courteous. After the Making a deal, we arranged to pick up the car after we returned from our vacation just over 1 wk later. Peter kept us informed, up to date and very relaxed through the whole process. We found the staff excellent in general and found Peter a definite asset to to the team. Thank you. More

This is our 2nd vehicle purchased from this dealership (1st on was a new Kia in '08, This was a used Hyundai). I've rated the experience as bad only because from the moment I stepped foot onto the lot and (1st on was a new Kia in '08, This was a used Hyundai). I've rated the experience as bad only because from the moment I stepped foot onto the lot and was approached by the salesperson, I felt like every used car sales gimmick was being thrown at me. I never once felt like the company wanted my business, only my money and a sold car statistic. On day one, I sat with the sales guy, let them examine my trade in and asked him to put some numbers down and I'll follow up in a couple of days. Two days later when I came in to sit with the rep, nothing had been done. No so much as writing the sticker price of the car down on a piece of paper. During negotiations the sales person asked me what price I wanted for the new car and my trade in, three times he asked with each time i responded "you tell me what you can do". Each time he would get up, disappear for a while, then return empty handed and dumbfounded. To the sales persons credit, I understand hes only been with the company a short time and has almost next to no experience in this field, however it tells you something when during the sale you feel like getting up and moving to the desk to the left because you can tell that sales guy knows whats going on. Ours had no clue about the car, Its features, any of its history, or any negotiation skills. Very salesman 101. My sale did transfer to the sales manager and at that point I felt we could move forward however even his tactics felt suspect. It was only at at the end of negotiations, once everything was settled and prices agreed upon, was it disclosed to me that the vehicle I was interested in had been involved in an accident. Pulling me out into the lot to disclose this felt like he was trying to cover/hide his mistake or prevent something, either a scene or display of the like. I purchased the car regardless of the accident and on signing day, was basically left sitting alone at the sales desk for the majority of the 2 1/2 hours i was there, waiting to sign the documents (twice because the first time the sales agreement was drafted wrong according to their boss) First time I was offered a coffee from sales guy was during one of these long pauses when i inquired about the stack of `dealerrater.ca`cards on his desk. Laughable! Did i get a good deal on the car, and fair value for my trade in? I think so otherwise I wouldn't have completed the deal. But at the end of the day I 'm also looking for a business that feels honest, straightforward, radiates integrity and one where i wouldn't hesitate to bring back repeat business( repairs and/or sales) or refer future business. This Kia dealership isn't it. ***UPDATE*** Further to the above, there were a few other details in which I had to follow up repeatedly with the dealer. However Tony did provide me the opportunity to sit with him and listened attentively to my concerns, assuring me my experience was a singularity. I thank Tony for the gesture, and wish him and Georgetown Kia well in the future. More

this was the worst dealership i have ever been to all they wanted was my money . they were not very helpful. charged more then quote. finance more than quote for interest.no antenna on car took over mont they wanted was my money . they were not very helpful. charged more then quote. finance more than quote for interest.no antenna on car took over month to get it no apoligy.have bad credit so took advantage of me bought to cars from them one new and have had them for over six months and have never been back.for service and have not heard from them.i work for toyota and like kia brand but georgetown kia is giving them bad name .i have talked to a lot of people about this and im sure i scared a few people of your company.kevin hatch More

Fantastic service! I'd been in search of a new vehicle for a couple of months and I'm so glad that I held out for this experience and for this car. Working with Chris was actually a lot of fun, ta vehicle for a couple of months and I'm so glad that I held out for this experience and for this car. Working with Chris was actually a lot of fun, talk about an enthusiastic, charismatic and genuine person. Not to mention informative and helpful. I made off with a great car and at a great price that was worth traveling from Markham to Georgetown for. I'd test driven a lot of cars and have dealt with a lot of pushy sales reps prior to buying this car but, like I mentioned, this was a really positive and enjoyable experience that left me confident that I'm driving a great car and that I'll be well taken care of in the future should there be any problems with it. I'm sure that all the folks working there are great people but I can tell you absolutely that Chris is just... Awesome! More

My wife and I had the pleasure of dealing with Marcus at Georgetown Kia for the purchase of our 2013 Kia Optima. The staff were all friendly and attentive, not at all agressive or pushy. Marcus assisted i Georgetown Kia for the purchase of our 2013 Kia Optima. The staff were all friendly and attentive, not at all agressive or pushy. Marcus assisted in helping us find the model that was the best fit for our needs. I would highly recommend the drive to Georgetown Kia for a Kia purchase, great customer service and vehicles. More

The buying experience was pleasent, not pressured. The sales staff was knowledgeable and quick to respond. I needed a vehicle in a hurry, and I was able to find a great suv at a great price. Thanks. sales staff was knowledgeable and quick to respond. I needed a vehicle in a hurry, and I was able to find a great suv at a great price. Thanks. More

Georgetown Kia provided a very friendly and relaxed atmosphere for purchasing my car. They gave me a great value for my trade in and were able to give me the best overall deal on the vehicle I was loo atmosphere for purchasing my car. They gave me a great value for my trade in and were able to give me the best overall deal on the vehicle I was looking for. Thank you Chris! More

My husband and I bought 2 cars last year and had a great experience with Art and Rob. I just came back with my son who was looking for a car. Mike did a great job matching the 'need' list with the 'want' experience with Art and Rob. I just came back with my son who was looking for a car. Mike did a great job matching the 'need' list with the 'want' list and getting the best match for him. I am always happy to come here and recommend this place as they are top with customer service and care. My son's experience included working with Wayne for finance which was also a first time great experience for my son. The car is fabulous, we're happy and a big thank you to the team at Georgetown Kia! See you later I'm sure! Ruth More