Georgetown Kia

The reason for the amazing rating that I have given to Georgetown Kia is because it was a very pleasant experience from the moment we walked in. Shondell greeted my wife and I with a very friendly welcom Georgetown Kia is because it was a very pleasant experience from the moment we walked in. Shondell greeted my wife and I with a very friendly welcome and tried to get to know us right off the bat. We connected over the fact that we are both dog lovers and owned similar breeds. Buying a car can be stressful, but I never for a moment felt pressured or uncomfortable. My wife is in sales and knows what it's like to need to make a sales goal, but even she said that everything the team was offering us was genuinely in my best interest, and the reason I decided to buy that night was because they were always on my page and even one step ahead of making me happy with the deal. Never have I had such great customer service buying a car, and this is my 4th. Shondell was attentive and very accommodating and was out to get me the best price he could, and I was very satisfied with the result. I will definitely recommend the dealership to others and return if I need to purchase another vehicle in the future! Thanks so much!! More

Nick and Mohsin was very knowledgeable and helped me get the car I wanted even when my circumstances made it more difficult. They didn't give up on me and made it possible. I'm very thankful and happy tha the car I wanted even when my circumstances made it more difficult. They didn't give up on me and made it possible. I'm very thankful and happy that they worked with me to make this happen!!!! More

Our experience with Kia Georgetown was amazing! We deals with Chris Hughes who was patient and amazing with us. This is now our 3rd vehicle we have purchased through Georgetown Kia and I am sure we will con with Chris Hughes who was patient and amazing with us. This is now our 3rd vehicle we have purchased through Georgetown Kia and I am sure we will continue to bring our business to them in the future! Chris, its been a while since I have dealt with a kind and patient sales specialist and you made us feel like family! Thanks again for all your help! More

Shondell was VERY friendly and down to earth! He did not put any pressure on us or rush us through our decision making process. We would work with him again. put any pressure on us or rush us through our decision making process. We would work with him again. More

I had no credit history at all and was looking for my first car i tried many dealerships and could not find anyone that could get me in a car. I finally met Mohsin at Georgetown KIA. He is really really first car i tried many dealerships and could not find anyone that could get me in a car. I finally met Mohsin at Georgetown KIA. He is really really nice (also everyone else at Georgetown KIA) and understood my problem and got me in a beautiful car a 2008 Dodge Avenger SXT the car was serviced and was given to me in pristine condition. Thank you so much Georgetown KIA i defiantly recommend you guys. More

From where I live, it was a long drive to Georgetown. The heavy snow and traffic didn't help either. But in the end it was well worth the drive. The service was excellent. Patient and caring. My wife and I n heavy snow and traffic didn't help either. But in the end it was well worth the drive. The service was excellent. Patient and caring. My wife and I never felt pushed or pressured into anything. And even though we were only there to see a car we ended up making a downpayment on a car that we are very happy with. Thanks and good luck Chris and the Georgetown KIA team!! More

The experience and treatment I received from Gerogetown Kia and its representative has been in honesty, one of the worst experiences of my life. It has been something I will never forget and I will never d Kia and its representative has been in honesty, one of the worst experiences of my life. It has been something I will never forget and I will never deal with this dealership or any others from the car nation family of dealerships. The amount of stress and duress I have been in these last few days was never worth the car. Never again. Hopefully my story can save a others from having to go through this. To make a very long story short - they completely screwed up my financing paper work, sold me a car without financing approved. ownership, plates insurance on the vehicle and in my name and I drove it home. The next day I was told while at work and in meetings 'till 7:00pm that I needed to provide personal financial information ( I was not told this before, not even once) for loan ( sub-prime) I told the business manager I was at work and would deal with it when I could but it probably would not be that night. The next morning the same sales manager apparently instructed by HIS BOSS, showed up at my place of work ( I had the day off) and questioned my co-workers demanding they give him my pay-stubs and a letter of employment and he wanted to speak to my boss. SO UNPROFESSIONAL NOT TO MENTION ILLEGAL. I was never told I needed to provide it until the night before, and was not given adequate time to produce the information. After he could not get any info from them he proceeded to drive to my house ( an hour away from my place of work) and tried to force me to give him my financial information at home. At that point I decided it was time to consult a lawyer. After the amount of duress, stress and infringement on my personal privacy that took place I did not want the car. Something that could have been handled in a professional diplomatic way was handled in an utter disgusting and tactless manner. I was not even offered a face-to-face apology and when I drove the car back, the sales manager who caused this mess along with the guy who sold me the car hid in the back. Shame on all of you at Georgetown Kia. More

Great experience and good service all around also getting finance was easy and fast which was great. we would definitely recommend the dealership to our friends and family. Thanks for the pictures !!!!! finance was easy and fast which was great. we would definitely recommend the dealership to our friends and family. Thanks for the pictures !!!!! More

We considered purchasing a KIA sportage and Shondell Brooks was the employee who approached us. He was very helpful and enthusiastic throughout the entire time. Although I decided to purchase a differen Brooks was the employee who approached us. He was very helpful and enthusiastic throughout the entire time. Although I decided to purchase a different vehicle, Shondell's exceptional customer service made it really tough to pass on a vehicle like Kia Sportage. Great experience overall and I would recommend him and Georgetown Kia over any other kia dealership. More

Where to start??? First off, amoung many inquiries I made, Artium's reply made a tremendous impact. He emailed me a video of the vehicle I was considering, complete with a commentary just for me.... w made, Artium's reply made a tremendous impact. He emailed me a video of the vehicle I was considering, complete with a commentary just for me.... what a fantastic way to see a vehicle... It was almost like I was there! We headed out expecting to check out a few different vehicles at a few different locations, but the quality and price of the vehicle, coupled with Artium's helpful demeanor and the dealership's willingness to make a deal that REALLY fit our needs, we made an offer on the vehicle without any further searching. But oh no... the bank didn't have a sense of humour and wouldn't grant me credit on the vehicle. (Self employment has its definite downfalls sometimes!) So I bid my 'thank you for your time' and left if at that. But then, Kevin, business manager extraordinaire called me soon after. He found a lender that he convinced to consider alternate ways for me to prove my income. It was very time consuming for him, but he stuck with it and put together a truly terrific deal for me! The effort that he put into this was tremendous and the initiative that he and Artium demonstrated to put me in another vehicle was absolutely impressive! I cannot say enough about how impressed I am with this dealership, and with Kevin and Artium! I highly recommend them to anyone considering purchasing a vehicle. It was definitely worth the drive to Georgetown and I will return for my next vehicle! More