Georgetown Kia

This place and Kia in general is a bunch of crooked and scamming crooks. My 2015 Kia Sorrento was purchased here. Sales staff at the time were pleasant and insightful. Service department however, was and i scamming crooks. My 2015 Kia Sorrento was purchased here. Sales staff at the time were pleasant and insightful. Service department however, was and is not interested in helping their customers. My engine had the update required and has had the dreaded p1326 engine code failure. The tech says it keeps passing the bearing clearance test so Kia Canada won't authorize the warranted engine replacement. They keep giving me back an un-driveable car with the flashing engine fault still on, telling me that once the engine seized it would most certainly fail the clearance test. This has been a 1.5 yr battle with them. If they had any business sense at all they would offer me money for the car, we all know they can "fudge" the test in either direction get Kia to replace the car engine once they own it and sell it for top resale value. This is the biggest nightmare I have ever been a part of. The car has passed the test 3 times, but they have absolutely no information what could possibly be causing the fault code if not for the extended warranty issue. I am not a mechanic by any means, but seems like there is a serious issue among these engines (as per the lawsuit and extended lifetime warranty). They tell you what you want to hear, and then will not at all fight the corporation to help their customers. READ THE SIGNS ALL OVER TOWN HOW MUCH THESE GUYS ARE CROOKS AND SCAMMERS AND WILL NOT HELP THEIR CUSTOMERS More

I had the best purchasing experience my new Kia Soul to Andre Dyer. He was very helpful to review options and fight to get the best deal, extremely patient with all our questions and spent time guiding u Andre Dyer. He was very helpful to review options and fight to get the best deal, extremely patient with all our questions and spent time guiding us through the car introduction .Thank you so much Andre for your professionalism and support . I highly recommend Andre Dyer to anyone for a Kia purchase. Natalia . Nov .2024 More

November 26, 2024 I had the best purchasing experience my new Kia EV9 2025 with Mitch Garber. Mitch had knowledge and experience and got us the best deal. He was extremely patient and professional wit my new Kia EV9 2025 with Mitch Garber. Mitch had knowledge and experience and got us the best deal. He was extremely patient and professional with all our questions and followed up after the sale of the car. I highly recommend Mitch Garber to anyone for a Kia purchase. More

The worst experience in my entire life. . don’t trust this scammer they will make you lose your time and money . don’t trust this scammer they will make you lose your time and money More

We purchased a 2025 Kia Seltos Ex from Mitch Garber ( Sales associate). He came highly recommended by a friend. Immediately; he made us feel comfortable. He listened to our wants and was very professiona Sales associate). He came highly recommended by a friend. Immediately; he made us feel comfortable. He listened to our wants and was very professional in the details. We walked out feeling very proud of our purchase! Thanks Mitch for your expertise! We will definitely recommend Georgetown Kia! And ask for Mitch Garber! More

I've been looking for a particular car for over a year and found it at Georgetown Kia, I'm in Newfoundland, I was way out of my comfort zone making this purchase and arranging shipping but Andre helped me and found it at Georgetown Kia, I'm in Newfoundland, I was way out of my comfort zone making this purchase and arranging shipping but Andre helped me through it with phone calls, text messages ,emails ,and even sent a video. I couldn't ask for better. More

I've dealt with many dealerships over the last 40 years. My experience with Georgetown Kia and Harry specifically significantly exceeded my expectations. I was at dealership for 4 hours pondering a used c My experience with Georgetown Kia and Harry specifically significantly exceeded my expectations. I was at dealership for 4 hours pondering a used car purchase. I was never made to feel rushed and treated very respectfully. Very impressed by Harry's professionalism. Sincerely, Jean S. More

Complete crooks. Signs all over Georgetown to stay away, should have listened. Lost so much money because of them. This loss will affect me likely for the rest of my Signs all over Georgetown to stay away, should have listened. Lost so much money because of them. This loss will affect me likely for the rest of my life. I don’t know how these people sleep at night. More

1 star is being generous - this dealership deserves 0 stars. My girlfriend recently purchased a used vehicle from Georgetown KIA. We wound up dealing with a salesman named Harman. Harman gave us mult stars. My girlfriend recently purchased a used vehicle from Georgetown KIA. We wound up dealing with a salesman named Harman. Harman gave us multiple assurances, including that the vehicles interior would be detailed prior to purchase (it was dirty with spill marks on the seats), and that it would undergo a thorough multipoint inspection. The interior was not detailed. It was just as dirty upon pick up as it was when we test drove it. Even worse was the fact that on the drive home after picking up the vehicle, my girlfriend noticed an issue with the battery (she had had the same issue with her previous car so it was easy to recognize). She emailed the dealership that same night - not even 3 full hours since picking up the car. They replied the next morning and told her to come in a week later to have it serviced. After waiting over 2 hours for it to be serviced, she was informed that it was indeed a battery issue. She was then informed that she would be required to pay to have it replaced. This battery issue means one of two things occurred: 1. They did not conduct the multipoint inspection that we were told would be done. 2. They conducted the multipoint inspection, recognized there was a battery issued and hid it from us. Both options meant that they were derelict in their duties. Option 2 means that they also were in violation of an OMVIC requirement, despite being an OMVIC certified dealership. She wound up requesting a call back from the used sales manager (a man named Louis that we witnessed arm wrestling his coworkers during our first visit). The call was scheduled for the following Monday at 5:30PM. The call never came in, and when my girlfriend followed up, she was told Louis is off until Wednesday. She then requested a call back from the General Manager - Rob. Rob never called her back. This has been the worst experience either of us have ever had with a car dealership. I will never buy a vehicle from Georgetown KIA, and I would never recommend it to anyone. More

Great sales and service by Mitch and the mechanic team! They went above and beyond to make sure I was happy with my purchase and my truck was good to go. Thank you! They went above and beyond to make sure I was happy with my purchase and my truck was good to go. Thank you! More