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Gateway Toyota

Edmonton, AB

4.1
780 Reviews

2020 103A St SW

Edmonton, AB

T6W 2P6

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780 Reviews of Gateway Toyota

February 03, 2016

Excellent Service Scott Marriott was a great, positive who recommended me to get better windshield wipers. He also kept me updated on my vehicle oil chage and nicely to More

by Sean 987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Marriott, Jesse Nebo
Mar 05, 2016 -

Gateway Toyota responded

Thank you Sean for the great review! Scott is a big part of the Gateway Toyota parts department, one of our newer staff members but a huge asset! Stop by and say hello next time you are in! Doris Blanchard Service Manager

February 02, 2016

Two thumbs up for service Just got my seatbelt buckle fixed and everything went well from accommodation of staff (Ruthi Sherman) to the services provided. Had the services for More

by marlyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruthi Sherman
February 01, 2016

Great service They make you feel important when you bring your car in and the waiting area is nice. Troy the service tech was very friendly. Will come back. More

by damian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Vinthers
February 01, 2016

Tacoma Purchase went well, was picked up at airport with shuttle. Everything was good. Will be back for service as I have the free service oil change which i More

by Randy Bain
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Muir, Rick Janes
February 01, 2016

Spare Tire Recall Drive in to change the cable/accessories for the spare tire of my van. Todd told me to come back after 45 mins but after 30 mins it was done.... E More

by joart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Pringle
Mar 05, 2016 -

Gateway Toyota responded

Thank you for a great review! Happy to hear that we got you in and out in a timely manor. Hope to see you next time you are in! Doris Blanchard Service Manager

January 31, 2016

Surprise I went in with no notice with a flat tire. It was repaired quickly and with very courteous service. The dealership has always provided professional se More

by Tired
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Vinthers
Mar 05, 2016 -

Gateway Toyota responded

Thank you for taking the time to write a review! We are happy to hear that we were able to get you in and out so quickly! We try to accommodate every walk in that we can! Safe driving. Doris Blanchard Service Manager

January 27, 2016

Great Service and Staff I was so much impressed by the service and the staff. I got there at at 7:25 AM for the service of my vehicle and they opened up the door exact at 7:3 More

by Arvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shuttle Driver- Dan, Taylor Kaiser, Veronica Russell, Daniel Ketler
Mar 05, 2016 -

Gateway Toyota responded

Thank you for such a glowing review! I`m sure Dan will be happy to hear this review! He is a great part of our staff and goes above and beyond for his customers. We are very glad to hear that you will be choosing us to purchase and service your vehicles with! Next time you are in, stop by and say hi! Happy Driving! Doris Blanchard Service Manager

January 26, 2016

Excellent Experience! I recently had my Rav 4 into the dealership for some work that needed to be done. All of the people I spoke to were very friendly and helpful. I would More

by Suze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Vinthers
Mar 05, 2016 -

Gateway Toyota responded

Thank you for the amazing review! We are glad to hear that all of our staff was friendly and helpful, they definitely pride themselves on their customer service skills! I am sure Troy will be over the moon to hear such a positive review! Stop in and say hello next time you are by! Doris Blanchard Service Manager

January 26, 2016

Exceptional service. My sister received excellent advice and prompt service on her repair. I also got rubber inserts for my Tacoma's wiper blades....free! Troy was profess More

by ladytruck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Vinthers
January 24, 2016

A class act as usual. Service people were personable and professional. It is obvious that they care about their customers and treat them respectfully. The service was compl More

by peterlasZuk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure of employee's name.
Mar 05, 2016 -

Gateway Toyota responded

Thank you for the wonderful review! Our service team definitely takes pride in their customers service skills! We are pleased to hear that we got your vehicle in and out in such a timely manor. Happy driving! Doris Blanchard Service Manager

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