Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gateway Toyota
Edmonton, AB
784 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
784 Reviews of Gateway Toyota
February 05, 2016
Courteous, patient and very understanding. The technical service department was fantastic. Bonnie made sure I got exactly what I wanted on the vehicle in a very timely fashion. She is friendl The technical service department was fantastic. Bonnie made sure I got exactly what I wanted on the vehicle in a very timely fashion. She is friendly, courteous and goes well out of her way to ensure that my I left the dealership a very happy individual. More
by TheGreenJacket
Employees Worked With
Bonnie Johnson, Bonnie Johnson
February 05, 2016
An excellent experience. Courteous and patient people. Our brand new Venza was involved in an accident (other driver at fault) and our vehicle was written off. The dealership replaced our vehicle with the Our brand new Venza was involved in an accident (other driver at fault) and our vehicle was written off. The dealership replaced our vehicle with the same make, model, colour and options in a very timely fashion. The finance department did everything to ensure that we did not pay any extra charges and it turned out that they had instituted their GEM program and we were able to take full advantage of this cost saving program. Kameel Koya, who handled our financial arrangements (again) was extremely patient with all of our questions and he was so friendly, kind and understanding. He took a great deal of time to ensure that our concerns were fully addressed. More
by TheGreenJacket
Employees Worked With
Kameel Koya, Bonnie Johnson
February 04, 2016
Oil change and free wash! All was as promised on time and at a great price. Plus, a wash was a welcome surprise. I was hoping for a wild night on the town, however. Troy All was as promised on time and at a great price. Plus, a wash was a welcome surprise. I was hoping for a wild night on the town, however. Troy smells wonderful. More
by Jay2XLC
Employees Worked With
Doris Blanchard, Chris Schulz, Troy Vinthers
February 03, 2016
Great Service Real fast service and fair pricing for my recent service work on my Tacoma. As always I received A detailed report and statement, followed by a digita Real fast service and fair pricing for my recent service work on my Tacoma. As always I received A detailed report and statement, followed by a digital copy via email. My truck also received an exterior wash, That was awesome it needed it. Thanks More
by James
Employees Worked With
Troy Vinthers
February 03, 2016
Excellent Service Scott Marriott was a great, positive who recommended me to get better windshield wipers. He also kept me updated on my vehicle oil chage and nicely to Scott Marriott was a great, positive who recommended me to get better windshield wipers. He also kept me updated on my vehicle oil chage and nicely told me the car was ready. More
by Sean 987
Employees Worked With
Scott Marriott, Jesse Nebo
February 02, 2016
Two thumbs up for service Just got my seatbelt buckle fixed and everything went well from accommodation of staff (Ruthi Sherman) to the services provided. Had the services for Just got my seatbelt buckle fixed and everything went well from accommodation of staff (Ruthi Sherman) to the services provided. Had the services for free, too. Would greatly recommend to anybody who needs a fixing. More
by marlyn
Employees Worked With
Ruthi Sherman
February 01, 2016
Tacoma Purchase went well, was picked up at airport with shuttle. Everything was good. Will be back for service as I have the free service oil change which i Purchase went well, was picked up at airport with shuttle. Everything was good. Will be back for service as I have the free service oil change which is a great extra More
by Randy Bain
Employees Worked With
Mike Muir, Rick Janes
February 01, 2016
Spare Tire Recall Drive in to change the cable/accessories for the spare tire of my van. Todd told me to come back after 45 mins but after 30 mins it was done.... E Drive in to change the cable/accessories for the spare tire of my van. Todd told me to come back after 45 mins but after 30 mins it was done.... Excellent service by Gateway Toyota... More
by joart
Employees Worked With
Todd Pringle
February 01, 2016
Great service They make you feel important when you bring your car in and the waiting area is nice. Troy the service tech was very friendly. Will come back. They make you feel important when you bring your car in and the waiting area is nice. Troy the service tech was very friendly. Will come back. More
by damian
Employees Worked With
Troy Vinthers
January 31, 2016
Surprise I went in with no notice with a flat tire. It was repaired quickly and with very courteous service. The dealership has always provided professional se I went in with no notice with a flat tire. It was repaired quickly and with very courteous service. The dealership has always provided professional service. More
by Tired
Employees Worked With
Troy Vinthers
