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Gateway Toyota

Edmonton, AB

4.0
792 Reviews

2020 103A St SW

Edmonton, AB

T6W 2P6

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792 Reviews of Gateway Toyota

October 12, 2021

I plan yo purchase a rav 4 2021 but salesman said out of stock shipment will arrive late of october2021 More

by Pit
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Labi
Oct 13, 2021 -

Gateway Toyota responded

Hi Pit, there is a global chip shortage which is affecting all manufacturers around the world. The shortage of chips has had a massive impact on all manufacturers. If you want a vehicle we recommend putting your name on one so we can get it to you in the shortest possible time frame. While this is a difficult time we have no control over the global shortage of vehicles.

Oct 13, 2021 -

Pit responded

No thank you

September 27, 2021

Found vehicle they advertised. Once at the dealership, Found vehicle they advertised. Once at the dealership, they said they will not honour the advertised price. They did it just to generate traffic. More

by lukaszdo1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Ibrahim
Sep 27, 2021 -

Gateway Toyota responded

Hi Lukasz, Thank you for your feedback, we appreciate your input. As mentioned earlier there was no ad posted by Gateway Toyota that contradicts our website price.

September 03, 2021

I would like to thank Doug Dicksonfor the excellent Service You went over and above to satisfy me I would highly recommend this shop Thank you More

by Bob_finlay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Hanlan *****, Doug Dickson
July 26, 2021

Terrible salesman. Very unknowledgable about there vechiles. Extremely lazy. Do not leave a deposit. If you can your mind they will keep the money. Scammers More

by Kellyk
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sumit Banerjee, Chris Schulz
Jul 29, 2021 -

Gateway Toyota responded

Hi Kellyk, We are sorry to hear about your bad experience, at Gateway Toyota we take pride in our customer service. With this in mind we wanted to look into your concern however we could not find you in our data base. I also would like to point out that Sumit Banerjee who is tagged in this review does not work here. If you would like to discuss this please give our sales manager JP a call at (780) 439-3939. We look forward to hearing from you!

July 20, 2021

Yazmine was so easy to deal with. She made my deal smooth and accommodating. Its a rarity to find salespeople like her. Thanks so much Yaz More

by stephenkayfish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
yasmine mayell
June 25, 2021

Had sales service from Labi. He supplied everything I asked for and trusted the dealership has good cars. As we were dealing another car came up closer to me. If I did not buy the other car, I would of More

by Littlejoe7376
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Labi
April 08, 2021

I am happy from all services. I would thanks to whole staff for good service specially thanks to mark he provide me excellent information about Rav4. More

by bgarry1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark sales department i am happy from all services , Catalin (Cat) Iancu
March 10, 2021

They are nothing but full of xxxxs!!. Got a approval for 2021 4 Runner night shade. It spoused to be delivered from Calgary within a week they said. Once we got approved they called and said that they foun More

by matt
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy sales person
Mar 11, 2021 -

Gateway Toyota responded

Hi Matt, thank you for taking the time to meet with me yesterday. My Apologies that we could not fill the vehicle order you wanted in time. Chris Schulz - General Manager.

March 07, 2021

I purchased a 2020 Corolla. Being a female, I was a little wary. Laurie, however takes time for customer questions, and is a gem. Thank you Laurie! More

by xx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie
March 02, 2021

Charles, who showed us how everything in the car operated, was about the only employee who worked with us and he was excellent. Any salesman we talked to was not there the next time we called. Neve More

by Barb
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charles
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