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Gateway Toyota
Edmonton, AB
784 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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784 Reviews of Gateway Toyota
November 17, 2020
Absolute joke of a service department that pray on woman to rip off. Quoted us well over 4k for repairs and found it funny at first until I got 2 other opinions.....including another dealership. Most of t to rip off. Quoted us well over 4k for repairs and found it funny at first until I got 2 other opinions.....including another dealership. Most of the repairs that we were quoted were either in great working order(coming from the 2 other opinions) or were replaced by this dealership up to a year ago. Ended up getting the repairs fixed for $510 rather then the 4k+ we were quoted. Either sharpen your pencils and hire actual mechanics or stop praying on woman when they walk in the service. Absolutely despicable and we will never return after 10 years. More
by jkerr
Employees Worked With
Troy Vinthers
November 02, 2020
Excellent service from personnel. Experience very respectful, genuine, caring, cost effective. Advice assistance expertise should be emulated by others in similar business. Recommend to others respectful, genuine, caring, cost effective. Advice assistance expertise should be emulated by others in similar business. Recommend to others More
by Don Zabloski
Employees Worked With
Stephanie - excellent genuine respectful service
October 08, 2020
I would like to thank Gate way Toyota for great service .Staff Simar was amazing and knowledgeable.Zaynah helped us to choose right vehicle based of our family needs .overall great place to shop for New c .Staff Simar was amazing and knowledgeable.Zaynah helped us to choose right vehicle based of our family needs .overall great place to shop for New car . More
by Gbains_1
Employees Worked With
Simar /Zaynah
September 11, 2020
Do not buy from them. Went in to see a vehicle, talked with the Mark Ibrahim after and he suggested one price. I told him I would think about it. Came back the next day, less than 24hr and he told me “No, with the Mark Ibrahim after and he suggested one price. I told him I would think about it. Came back the next day, less than 24hr and he told me “No, you must have not remembered correctly, there is no way I would offer you that price on this vehicle.” and came back with a price $700 above. So I went to Mayfield Toyota and they gave me the the same brand new vehicle for the price this smarmy sales person said I remembered incorrectly. Here’s a prediction: They’re going to reply to this saying that “We don’t have a record of your visit, please contact our manager.” That’s how they deal with their negative reviews. So don’t even visit them if you value your time. More
by askwong
Employees Worked With
Mark Ibrahim
July 21, 2020
I had to get an out of province inspection done on my 2008 Sienna a few years back. They gouged me big time on shop supplies. I had a pushy sales person who would not get out of my face while i was waiti 2008 Sienna a few years back. They gouged me big time on shop supplies. I had a pushy sales person who would not get out of my face while i was waiting (Barr). I felt the service was very pricey for what i received. I haven't returned since. Not sure if it was Troy that i dealt with ? More
by Bill Carson
Employees Worked With
Troy Vinthers
July 04, 2020
Thanks a lot.You did amazing job,Amy, Marsha and Thanks a lot. You did amazing job,Amy, Marsha and Mario. Excellent service high end professionals. Totally recommend Gateway toyota. Thinking abou Thanks a lot. You did amazing job,Amy, Marsha and Mario. Excellent service high end professionals. Totally recommend Gateway toyota. Thinking about buying another vehicle soon. More
by George and Salwa
Employees Worked With
Amy Van Zyderveld , Mario, Marsha Berry
May 25, 2020
Had very bad experience with there service team . Dealership is good but there service is worst will never recommend anybody to go there for service Dealership is good but there service is worst will never recommend anybody to go there for service More
by Prabhjot444
Employees Worked With
Cassandra Cabaniang
May 22, 2020
Very friendly team and fantastic environment.I’m very Very friendly team and fantastic environment. I’m very happy to deal with these team. Thank you Peter you are awesome. Thank you dear Mario. Thank Very friendly team and fantastic environment. I’m very happy to deal with these team. Thank you Peter you are awesome. Thank you dear Mario. Thank you all. Very good customer service. More
by Mory
Employees Worked With
Peter and Mario: Five stars, Marsha Berry
May 16, 2020
Great experience buying a used vehicle from Gateway Toyota. Very knowledgable and friendly staff from salesman to finance. The pickup process was very organized and efficient and i was in and out in Toyota. Very knowledgable and friendly staff from salesman to finance. The pickup process was very organized and efficient and i was in and out in under an hour. I would definitely do business with Gateway Toyota again More
by Gunit
Employees Worked With
Mark Ibrahim (sales), Marsha Berry
