Galt Chrysler Dodge

wonderful experience we just purchased a vehicle from Galt. It was an extremely rewarding experience dealing with Trina. She was professional friendly and efficient and to we just purchased a vehicle from Galt. It was an extremely rewarding experience dealing with Trina. She was professional friendly and efficient and took us through the process very smoothly. In fact we drove all the way from Waterloo to Cambridge all because of her! More

Dream came true for my Jeep Thank you to Ray Grant, salesperson who helped me greatly. He was very professional, kind and considerate. He took me on a test drive and it was SOL Thank you to Ray Grant, salesperson who helped me greatly. He was very professional, kind and considerate. He took me on a test drive and it was SOLD. More

Service? Like another reviewer here the sales department seems to work 25 hours a day .The service department not so much.Had the car in in July they rotated t Like another reviewer here the sales department seems to work 25 hours a day .The service department not so much.Had the car in in July they rotated tires and never put the locking wheel nut back on or didn't tighten it.Tried numerous times to get a recall done ,no parts available.Told I was put on a waiting list in October and I had to call in December to be told oh yes we have parts. Left the car with them the afternoon of the day BEFORE our appointment and got a call at 4PM the day it was scheduled asking if we could leave it until lunch the next day.I guess it wasn't important enough that I made an appointment but they never got around to getting the work done even when I gave them the Journey for 36 hours. But of course they tried to upsell me on getting my brakes serviced and fuel injectors cleaned.Guess they would have gotten that gravy work done on time. Well I guess it's ok cause I can tell you you'll never see my vehicle in your shop again or us in the sales department.I'd rather drive to Kitchener then deal with these people. More

2016 Jeep Wrangler Purchase Although the initial vehicle we went to see had already sold for the Black Friday event, all efforts were made to find us exactly what we were looking Although the initial vehicle we went to see had already sold for the Black Friday event, all efforts were made to find us exactly what we were looking for! Kice was friendly, helpful, courteous, and professional. He and the dealership went to great lengths to make this a very satisfying experience. We would certainly recommend Kice and this dealership to our family and friends. More

Con artists buyer beware Not only did they try and rip me off. But the service department is managed by a complete moron. Question when getting a key made why would someone mo Not only did they try and rip me off. But the service department is managed by a complete moron. Question when getting a key made why would someone move my car across the lot and not say anything. Why would they sell a brand new car and not have two keys? Why would they tell the customer you have to cut your own key. More

best car buying experience i have ever had My wife and I drove down from the Niagara Region to purchase our 2017 Dodge Ram. That's how good the service is at Galt Chrysler Dodge. My wife and I drove down from the Niagara Region to purchase our 2017 Dodge Ram. That's how good the service is at Galt Chrysler Dodge. More

Kice sales rep Kice was pleasant, proffessional and patient in our discussions of what we thought we were looking for He got us a great deal!! I will use their serv Kice was pleasant, proffessional and patient in our discussions of what we thought we were looking for He got us a great deal!! I will use their service More

I was very pleased with services You are all team players in the field you are professionals i can't say enough keep the good work up in love my jeep thanks for all your help You are all team players in the field you are professionals i can't say enough keep the good work up in love my jeep thanks for all your help More

Vehicle we wanted was located for us. Gareth Armour returned our phone calls quickly, provided us with the information needed, and went over and above the expected service. Loan was handl Gareth Armour returned our phone calls quickly, provided us with the information needed, and went over and above the expected service. Loan was handled expediently as well. More

Warranty and service My wife needed a new car after a accident. She purchased a new Journey and soon after the plastic key stuck in the ignition - unable to lock car and l My wife needed a new car after a accident. She purchased a new Journey and soon after the plastic key stuck in the ignition - unable to lock car and leave it safely. The repair took some time to complete and the car didn't start properly afterwards for a long time. Complaints fell on deaf ears at Galt. In for service appointment - 2 hours later oops forgot you were here excuse. Registered recall notice for same ignition switch that was never repaired properly - stopped in numerous times to inquire if parts had arrived - service never logged in the concern or visit dates. Finally dealt with Dave Keffer and before long it was repaired but took almost a year and a lot of contact with different offices of FCA. Again we get a steering recall and my wife registered the recall at Galt for repairs July 23 2016 and so far no contact or the repairs. We get numerous sales pitches to come buy another vehicle and we'd love to as the Journey is now 5 years old. But being put off so much by Galt what could ever make them think we'd trust them again. I received a Black Friday sales offer for a Ram and drove up to see it and of course it's not there. There is so much more but the point here is made. More