
Freedom Ford
Edmonton, AB
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1,853 Reviews of Freedom Ford
Unfortunate Experience This was our second vehicle purchase at this location, the first was so much better. We dealt with all kinds of miscommunication between sales and ser This was our second vehicle purchase at this location, the first was so much better. We dealt with all kinds of miscommunication between sales and service. Had an absolute terrible experience coming back in for the first service - had to go through our own paperwork to show them the extra packages we had purchased. Spent so many hours we’ll never get back. Very disappointed. Will likely never go here again. More
Fair Trade We had been looking for a newer vehicle for me. We had been staying with dealerships close to home and had found vehicles that interested us but they We had been looking for a newer vehicle for me. We had been staying with dealerships close to home and had found vehicles that interested us but they were not willing to give us value for our truck. My husband filled out the online what is my trade worth form on the Freedom Ford website and was contacted by Binh in internet sales. In discussion between Binh and my husband it was discussed that we wanted to trade in our truck for 2 used vehicles and wanted a fair value. Binh said that would be no problem. We looked at the vehicles that they had in their used stock, went to their location and test drove the vehicles that interested us. Binh had both our vehicles looked at as trade ins and worked with us to get us a fair deal for us. We now have 2 new to us vehicles and Freedom Ford gave us fair value for our old vehicles. We now have purchased 5 vehicles from Freedom Ford and would look at them again. More

Easiest purchase of my life. Best customer service I've ever had. I literally walked in and pointed out the truck I wanted and the boys matched it with what I could love and affor Best customer service I've ever had. I literally walked in and pointed out the truck I wanted and the boys matched it with what I could love and afford. Thank you!!! More

Steve If you’re contemplating buying or buying a vehicle, I highly recommend you contact Steve. He’s an amazing salesman who went above and beyond my expect If you’re contemplating buying or buying a vehicle, I highly recommend you contact Steve. He’s an amazing salesman who went above and beyond my expectations. He found a vehicle that had all of my wishes plus some extras! I have never been so happy with a vehicle and with the service provided. They are always there to help if you have questions or concerns. Steve is definitely my go to guy in the automotive world and you should make him yours as well! You will not be disappointed! You’ll wish you had met him sooner!! More
Excellent service Francis did amazing job he is easy and out going. I would highly recommended this dealership to any of my friends and to deal with Francis. Francis did amazing job he is easy and out going. I would highly recommended this dealership to any of my friends and to deal with Francis. More
Crooks After agreeing on contract in regards to payment and trade value I left a 500 dollar deposit. We wrote the deal on a Friday. They informed me they’d g After agreeing on contract in regards to payment and trade value I left a 500 dollar deposit. We wrote the deal on a Friday. They informed me they’d get back to me next day. It wasn’t until the following Monday when they told me they are giving me too much for my trade and couldn’t do the deal. I said ok... forget the trade. Just give me the truck. They said they had sold it to someone else. Complete waste of time. They are either completely incompetent, sold the truck for more to someone else or both. Either way, bad business. The only thing they should be licensed to move out of that building is free coffee. More

Excellent sales team and quick service. Sales team and finance were a pleasure to deal with as always. Customer service was quick and everything was done on time without fail. Thanks all! Sales team and finance were a pleasure to deal with as always. Customer service was quick and everything was done on time without fail. Thanks all! More

Knowledgeable sales Would definitely recommend Steve O’Dell to anyone buying a vehicle at Freedom Ford. From viewing to test drive to paperwork, Steve was very knowledge Would definitely recommend Steve O’Dell to anyone buying a vehicle at Freedom Ford. From viewing to test drive to paperwork, Steve was very knowledgeable. Good experience More

New F-150 Pretty good and fast. Wish I had known mud-flaps weren’t included lol. Freedom Ford payed attention to my concerns (at least the ones I realized befor Pretty good and fast. Wish I had known mud-flaps weren’t included lol. Freedom Ford payed attention to my concerns (at least the ones I realized before the final sale) More
Awesome Experience! Great truck purchasing experience thanks to Awesome Amine! She is extremely knowledgeable about the truck. Wife and I new our truck “Lauri”!!! Hands Great truck purchasing experience thanks to Awesome Amine! She is extremely knowledgeable about the truck. Wife and I new our truck “Lauri”!!! Hands on, fast & highly recommend! Thanks! More