Freedom Ford

Great Job Seemed genuinely concerned about issue with my car and got done quickly, I felt! It was especially appreciated because the make of my car seems to ha Seemed genuinely concerned about issue with my car and got done quickly, I felt! It was especially appreciated because the make of my car seems to have been blessed with this ridiculous clutch issue BUT...they recognized and looked in to ensuring it was fixed though over regular warranty as it is car-wise, if that's the correct term. Thankful they didn't just didn't say 'sorry' - mind you I'd not have gone back! :) Thank you!!! More

service package as always the service time was good, like this as i book early so that i can attend the rest of my appointments for that day as well. little time to as always the service time was good, like this as i book early so that i can attend the rest of my appointments for that day as well. little time to wait More

Another Happy Customer I really like that Freedom Ford sends me a reminder email when it's time for an oil change and a service. When I called to make the appointment, they I really like that Freedom Ford sends me a reminder email when it's time for an oil change and a service. When I called to make the appointment, they seem to know who I am, and can easily identify me as a customer. The service advisor listened to my concerns and made sure that everything was checked out by the technician. The car was ready on time, with no surprises. More

Waranty Work Excellent warranty work done by Freedom Ford. the doors on my ! ton were rattling, they aligned, tightened and lubricated all four doors, what a solid Excellent warranty work done by Freedom Ford. the doors on my ! ton were rattling, they aligned, tightened and lubricated all four doors, what a solid ride now. More

Freedom staff has alway treated me GREAT! Roxanne Autor is my go to person, always answers me straight and is very knowledgeable, if she doesn't know she will find out and get back to me. Thi Roxanne Autor is my go to person, always answers me straight and is very knowledgeable, if she doesn't know she will find out and get back to me. This service was basic oil change and inspection. I recommend this dealership anytime I talk with people. More

Great Experience We weren't sure what vehicle we were looking for, but we found a really great new SUV that met all of our expectations and more. The staff went above We weren't sure what vehicle we were looking for, but we found a really great new SUV that met all of our expectations and more. The staff went above and beyond to make sure our new vehicle fit our lifestyle. We are confident our new truck, and our relationship with the dealership, will provide maximum satisfaction for years to come. Everyone we met throughout the process did everything possible to ensure we were comfortable, educated and happy. More

Professional, friendly and always helpful I brought my 2013 Focus ST in for an issue related to the transmission. Their great tech Nathan test drove and confirmed the issue and ordered the par I brought my 2013 Focus ST in for an issue related to the transmission. Their great tech Nathan test drove and confirmed the issue and ordered the parts to fix the problem immediately. No question Roxanne setup the repair for me and while she's on leave Krish took great care of the process. Once the parts arrived my car was in and out in about 24 hours. A rental was ready and waiting for me when I dropped my car off. Krish kept me updated and there were no hold ups in the service process. Between the three of them, the service from the people at Freedom always keep me happy about owning my car and having a Ford. Regardless of the significance of the repair, the way the service department handles it adds massive value to the ownership experience. I'd consider another Ford for my next ride based on this dealer's service alone. Thank you Roxanne, Krish and Nathan for treating my baby with care. 👍🏻 Roxanne is absolutely the best. More

Mysterious a/c The a/c came on seemingly mysteriously by itself. The technician found that the power cord to my gps on the windshield was brushing against the max The a/c came on seemingly mysteriously by itself. The technician found that the power cord to my gps on the windshield was brushing against the max a/c button and that turned on the a/c. Mystery solved. More

excellence again timely, friendly, reasonably priced. waited for our vehicle during an oil change. during the hour we waited we were made comfortable in lounge. a numb timely, friendly, reasonably priced. waited for our vehicle during an oil change. during the hour we waited we were made comfortable in lounge. a number of the sales staff stopped and chatted for a few minutes and we were offered coffee by the manager and 3 sales people. one suggestion: an issue was discovered during our service that would have taken a few minutes and about 40$ to resolve. if we had been informed at that time, we would have asked for it to be added to the days service. instead, we weren't told until after the oil change was finished and now have to make another appointment. not a huge problem but an inconvenience that could have been avoided. More

Blew a tire on my way to work in the morning. The tow truck brought my car to Freedom Ford and dropped it off at 7:00am. Freedom Ford ordered a new tire for my car, and kept me informed regarding The tow truck brought my car to Freedom Ford and dropped it off at 7:00am. Freedom Ford ordered a new tire for my car, and kept me informed regarding the status of the tire. I was able to pick up my car at 4:00pm when I finished work. The service writer I was working with was Eric and he kept the transaction easy and painless. More