Freedom Ford
Edmonton, AB
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1,856 Reviews of Freedom Ford
First car purchase! My daughter has her first car thanks to a great deal given to us from the Freedom Ford staff. Nathan did a great job showing her the car and its feat My daughter has her first car thanks to a great deal given to us from the Freedom Ford staff. Nathan did a great job showing her the car and its features. She's so happy! Thanks everyone!!! More
They really care. Mine was a recall visit. I chose Freedom for convenience of location and I'm glad I did. Nobody had heard of the Crown Vic headlight recall, but Kri Mine was a recall visit. I chose Freedom for convenience of location and I'm glad I did. Nobody had heard of the Crown Vic headlight recall, but Krish took the time to carefully read the online bulletin and proceeded to write up my service order. He called me within two hours just to let me know that they were still diagnosing the problem. He called again to let me know that the problem was indeed covered by the recall. I really appreciated being kept updated. Despite a busy service department, I was never rushed and was made to feel very comfortable. Should I ever be able to afford dealer service, I will definitely come here. More
Tire gone flat There was a giant screw in the tire. It flatted and luckily I could put enough air into it to get to Freedom Ford. They fit me in and repaired the t There was a giant screw in the tire. It flatted and luckily I could put enough air into it to get to Freedom Ford. They fit me in and repaired the tire with a smile. Thank you! always great service. More
Great Job Seemed genuinely concerned about issue with my car and got done quickly, I felt! It was especially appreciated because the make of my car seems to ha Seemed genuinely concerned about issue with my car and got done quickly, I felt! It was especially appreciated because the make of my car seems to have been blessed with this ridiculous clutch issue BUT...they recognized and looked in to ensuring it was fixed though over regular warranty as it is car-wise, if that's the correct term. Thankful they didn't just didn't say 'sorry' - mind you I'd not have gone back! :) Thank you!!! More
Express Oil Change Took Trucky McTruckster in for its oil change, didn't need anything else beyond that. They promised it would take about an hour for the oil change an Took Trucky McTruckster in for its oil change, didn't need anything else beyond that. They promised it would take about an hour for the oil change and tire rotation. They called about replacing a filter, which was great, and it was ready in about an hour. The lounge has coffee, tables and wi-fi so I worked, and didn't miss a beat. I also used my "points" so the entire job cost me $8.00, so can't complain about that! More
Happy with the product So far I'm happy with the truck. I was especially happy with the no nonsense sales from John T I would definitely recommend him to anyone interested So far I'm happy with the truck. I was especially happy with the no nonsense sales from John T I would definitely recommend him to anyone interested in a ford product More
Engine Shampoo Excellent job both for customer service (Eric Irion) and the technician who performed the engine shampooing. Friendly staff and clean facility. Thanks Excellent job both for customer service (Eric Irion) and the technician who performed the engine shampooing. Friendly staff and clean facility. Thanks also for the complimentary visual inspections underneath my vehicle. More
service package as always the service time was good, like this as i book early so that i can attend the rest of my appointments for that day as well. little time to as always the service time was good, like this as i book early so that i can attend the rest of my appointments for that day as well. little time to wait More
Another Happy Customer I really like that Freedom Ford sends me a reminder email when it's time for an oil change and a service. When I called to make the appointment, they I really like that Freedom Ford sends me a reminder email when it's time for an oil change and a service. When I called to make the appointment, they seem to know who I am, and can easily identify me as a customer. The service advisor listened to my concerns and made sure that everything was checked out by the technician. The car was ready on time, with no surprises. More
Waranty Work Excellent warranty work done by Freedom Ford. the doors on my ! ton were rattling, they aligned, tightened and lubricated all four doors, what a solid Excellent warranty work done by Freedom Ford. the doors on my ! ton were rattling, they aligned, tightened and lubricated all four doors, what a solid ride now. More








