Freedom Ford

Ford made it so easy! Craig Pardy was very courteous when I dropped off the vehicle. I knew exactly what they were going to do and how much it would cost. He called to in Craig Pardy was very courteous when I dropped off the vehicle. I knew exactly what they were going to do and how much it would cost. He called to inform me of other issues that had come up and emailed an estimate of cost. He called when the vehicle was ready and what time to send the shuttle. Shuttle driver also very courteous and efficient. I got to work on time and he picked me up on time too! Craig took the time to go over everything that was done/not done. Overall, a very good experience! More

Fast and good quality service Able to get my vehicle in quickly. A rental was arranged for me while my vehicle was being serviced. Good communication from the service team. Able to get my vehicle in quickly. A rental was arranged for me while my vehicle was being serviced. Good communication from the service team. More

Awesome I came to pick up my brand new car and it wouldn't start because the battery was dead. Rather than just boosting it, my amazing salesman, Linden, too I came to pick up my brand new car and it wouldn't start because the battery was dead. Rather than just boosting it, my amazing salesman, Linden, took my car into the shop and they replaced my battery with a new one in no time at all! More

Scheduled Maintenance I have the Pre Paid Maintenance Package. I have had this on several vehicles and always feel they important items are not focused on. I was upsold a I have the Pre Paid Maintenance Package. I have had this on several vehicles and always feel they important items are not focused on. I was upsold a new windsheild at a great price but when I asked about my brakes as I am at 80 km there was no answer for me. Just said checked off ok. No specs. that worries me. Also i pay alot of money for that maintenence package i deserve the items covered looked at autmoatically but thats never the case. Just my opinion. George More

warranty work and regular maintence excellent service and communication from every step of the way through the process, very professional and priced reasonable. I would recommend Freedom excellent service and communication from every step of the way through the process, very professional and priced reasonable. I would recommend Freedom Ford for not only the service but there sales department as well. More

Fast and efficient Always fast and efficient service. Staff are friendly and courteous. They identified additional problems with my vehicle but got it taken care of in a Always fast and efficient service. Staff are friendly and courteous. They identified additional problems with my vehicle but got it taken care of in a timely manner. More

Great Service Again It's nice to work with a dealership that takes care of you long after your vehicle purchase. I have experienced less than average service from some ot It's nice to work with a dealership that takes care of you long after your vehicle purchase. I have experienced less than average service from some other dealerships in town. However the service team at Freedom goes above and beyond to make sure you are satisfied. I would recommend them to anyone. More

Install Remote Start The experience was impressive from the receptionist on. My car was driven directly into the loading bay and the work was done efficiently and in a t The experience was impressive from the receptionist on. My car was driven directly into the loading bay and the work was done efficiently and in a timely manner. A small piece of trim by the back window somehow got nicked and although I didn't notice until returning home. When I phoned back they took immediate action to rectify. THANK YOU Freedom Ford! More

Switching over to winter tires Freedom Ford never disappoints. There customer service staff is always on their game. The appointment was on time and out of there within an hour. Gre Freedom Ford never disappoints. There customer service staff is always on their game. The appointment was on time and out of there within an hour. Great job. More

Oil change & seasonal inspection. Made an appointment. Was in on time, Took about 1/2 hour. They filled my washer fluid as well & picked up a dirty air filter that needed changing. Imp Made an appointment. Was in on time, Took about 1/2 hour. They filled my washer fluid as well & picked up a dirty air filter that needed changing. Important on turbo engines. The waiting lounge is comfortable with free good coffee. I'd definitely go back. Gerry More