
Freedom Ford
Edmonton, AB
Filter Reviews by Keyword
By Type
1,853 Reviews of Freedom Ford
"The Works" I recently took my Ford 150 in to Freedom Ford for "The Works". It was my first visit to the dealership for service, and they came highly recommended. I recently took my Ford 150 in to Freedom Ford for "The Works". It was my first visit to the dealership for service, and they came highly recommended. The appointment was handled on time and the technician was very though in his inspection. Very professional from the greeting to the checkout. I would not hesitate to recommend this dealership for service and I intend to return for mine. More
Awesome service team I would like to say that as a sales and customer service professional that the Freedom Ford Team worked above and beyond to ensure my customer care wa I would like to say that as a sales and customer service professional that the Freedom Ford Team worked above and beyond to ensure my customer care was exceptional. In the beginning of my appointment a third party car rental agent didn't come through with what the team had booked for me. We all can have issue from time to time but how we deal with them is what makes the difference, Jason and his team went and turned what could have been a bad situation into a total recovery. also the work on my F150 was completed on time and as was quoted. Great work to all the service department. I will be returning and recommending Freedom Fords service to all other drivers of Ford vehicles. Thank you and see you again Daniel Guskjolen More
service package unfortunaletly roxanne was not in when i brought in for servicing but was taken care of but roxanne is my family go to advisor she makes me feel very unfortunaletly roxanne was not in when i brought in for servicing but was taken care of but roxanne is my family go to advisor she makes me feel very comfortable with what going to be done of my vehicle. More
Got Us What We Needed We had an F150 that was wonderful however, we had no reason for keeping it anylonger and wanted an Escape as we had one for many years prior. I missed We had an F150 that was wonderful however, we had no reason for keeping it anylonger and wanted an Escape as we had one for many years prior. I missed my Escapes and we went back to one. Savin was quick attentive and very accomodating. He will be our new sales buddy for the next vehicles for sure. More
problem keeps repeating My Ford Focus 2013 has continued to have transmission problems. It was fixed in 2015 ( no charge to me) and then in 2016 ( no charge to me). Both of t My Ford Focus 2013 has continued to have transmission problems. It was fixed in 2015 ( no charge to me) and then in 2016 ( no charge to me). Both of those times the issue went away for about a year. This last time (May 2017) I took it in yet again (no charge to me) with the same issue. This time the issue isn't fixed. To be honest I'm getting frustrated that the issue keeps reoccurring and now this last time it wasn't even fixed. Every time I bring my car in it's a hassle since I have to borrow a car from my family member and wonder if I'm going to have to pay for the issue. At this point I'm seriously considering getting rid of the car. As for trying to get the issue fixed again... I guess i will give it another go in a few weeks. More
Quality Care I experienced Freedom Ford's "Quality Care". Thank-you Eric Irion for honoring my requests. I feel my truck will be "well taking care of" with each I experienced Freedom Ford's "Quality Care". Thank-you Eric Irion for honoring my requests. I feel my truck will be "well taking care of" with each service visit. More
Amazing customer service Roxanne is always my go-to person when it comes to my vehicle. She knows her products and will fit me in ASAP to my convenience. Roxanne is super frie Roxanne is always my go-to person when it comes to my vehicle. She knows her products and will fit me in ASAP to my convenience. Roxanne is super friendly and we always have lots of fun when my vehicle needs to be service. She cares about my safety and always make sure I'm satisfy with the work they have done to my vehicle. You will always have quality service with Roxanne. Marie-Josee More
Always great service Roxanne is amazing. She is very knowledgeable and strait forward. She is very friendly and most importantly very honest when it comes to what is requi Roxanne is amazing. She is very knowledgeable and strait forward. She is very friendly and most importantly very honest when it comes to what is required to get fixed right away. More
Warranty work done to my 2012 before it expired Roxanne treated me really well ensured I was looked after truck was completed ahead of expected time. Thanks again. I will be returning for any future Roxanne treated me really well ensured I was looked after truck was completed ahead of expected time. Thanks again. I will be returning for any future work or maybe even the purchase of a new truck. More
Staff When i first contacted Thomas he immediately started working on my application, he kept in touch and i would recommend Thomas to anyone. He worked ha When i first contacted Thomas he immediately started working on my application, he kept in touch and i would recommend Thomas to anyone. He worked hard to get me financed and the vehicle i wanted. The staff at dealership were nice and helpful as well. More