Freedom Ford
Edmonton, AB
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1,850 Reviews of Freedom Ford
Service Vehicle was taken in to the shop and completed in a timely manner. The service representative was pleasant explained work being done.have a good day Vehicle was taken in to the shop and completed in a timely manner. The service representative was pleasant explained work being done.have a good day More
Value of my time. I was very impressed how they got my car in and out in one day. I have two small children so it was very important that I had my vehicle back asap. I I was very impressed how they got my car in and out in one day. I have two small children so it was very important that I had my vehicle back asap. I really appreciate the speedy job the team did accomadate mine and my family's needs. More
Great service Enjoyed dealing with Roxanne. Great service and sense of humour. She kept me well informed on what was going on with my vehicle. The shuttle driver M Enjoyed dealing with Roxanne. Great service and sense of humour. She kept me well informed on what was going on with my vehicle. The shuttle driver Mr Mellot was great. More
getting a key reprogramed I had bought a used Escape from a person and they only had one key. Unfortunately it was a My key. I brought it to Freedom Ford and they had a new key I had bought a used Escape from a person and they only had one key. Unfortunately it was a My key. I brought it to Freedom Ford and they had a new key and reprogramed the old one ready in about an hour. They did lock out the add a key feature so getting my remote starter working again was a bit more difficult, but, car thieves also can't just make a key either. Overall a pleasant experiance More
Always excellent service and attention to details. Always great service and attention to details. I had another appointment and they made sure I was able to make it on time. Friendly and accommodatin Always great service and attention to details. I had another appointment and they made sure I was able to make it on time. Friendly and accommodating. More
Lots of back and forth, good deal at the end of it all Team worked hard to make a deal the wife and I were happy with. Staff was very friendly and helpful and a big reason I bought from them. Lots of th Team worked hard to make a deal the wife and I were happy with. Staff was very friendly and helpful and a big reason I bought from them. Lots of the typical dealer games initially - the back and forth to the office while you wait at the desk and so forth. I almost walked away because of it, but really liked the truck so I went back in and gave them a second shot. Glad I did, very happy with the results. More
"The Works" I recently took my Ford 150 in to Freedom Ford for "The Works". It was my first visit to the dealership for service, and they came highly recommended. I recently took my Ford 150 in to Freedom Ford for "The Works". It was my first visit to the dealership for service, and they came highly recommended. The appointment was handled on time and the technician was very though in his inspection. Very professional from the greeting to the checkout. I would not hesitate to recommend this dealership for service and I intend to return for mine. More
service i would like to thank freedom ford for their service .i made an appointment and was given prompt service .my appt. was for 9.00 am.i arrived at my app i would like to thank freedom ford for their service .i made an appointment and was given prompt service .my appt. was for 9.00 am.i arrived at my appt. time and my vehicle was taken in right away. it took about 1 hour for the service required.and i was completely satisfied with the results. More
Awesome service team I would like to say that as a sales and customer service professional that the Freedom Ford Team worked above and beyond to ensure my customer care wa I would like to say that as a sales and customer service professional that the Freedom Ford Team worked above and beyond to ensure my customer care was exceptional. In the beginning of my appointment a third party car rental agent didn't come through with what the team had booked for me. We all can have issue from time to time but how we deal with them is what makes the difference, Jason and his team went and turned what could have been a bad situation into a total recovery. also the work on my F150 was completed on time and as was quoted. Great work to all the service department. I will be returning and recommending Freedom Fords service to all other drivers of Ford vehicles. Thank you and see you again Daniel Guskjolen More
service package unfortunaletly roxanne was not in when i brought in for servicing but was taken care of but roxanne is my family go to advisor she makes me feel very unfortunaletly roxanne was not in when i brought in for servicing but was taken care of but roxanne is my family go to advisor she makes me feel very comfortable with what going to be done of my vehicle. More