Freedom Ford

Superior Service with great pride in customer care My service was due once again and was able to get in on short notice and also had my windshield replaced all in one day. The extra phone calls from Ro My service was due once again and was able to get in on short notice and also had my windshield replaced all in one day. The extra phone calls from Roxanne throughout the day letting me know the schedule of the work being done and that the vehicle was done and ready to go was very nice to receive . Still the best Ford service dept hands down. thanks guys More

Delivered what was promised Had a noise in the steering that Lisa and her team diagnosed. Parts ordered, appointment scheduled and work completed exactly as promised. Simple, s Had a noise in the steering that Lisa and her team diagnosed. Parts ordered, appointment scheduled and work completed exactly as promised. Simple, smart and helpful. More

Service Had to bring my truck in for some warranty work . Staff where all very friendly and helpful. The service was completed in a timely manner so I wasn't Had to bring my truck in for some warranty work . Staff where all very friendly and helpful. The service was completed in a timely manner so I wasn't with out a veichle for long period of time . More

Service Vehicle was taken in to the shop and completed in a timely manner. The service representative was pleasant explained work being done.have a good day Vehicle was taken in to the shop and completed in a timely manner. The service representative was pleasant explained work being done.have a good day More

Value of my time. I was very impressed how they got my car in and out in one day. I have two small children so it was very important that I had my vehicle back asap. I I was very impressed how they got my car in and out in one day. I have two small children so it was very important that I had my vehicle back asap. I really appreciate the speedy job the team did accomadate mine and my family's needs. More

Great service Enjoyed dealing with Roxanne. Great service and sense of humour. She kept me well informed on what was going on with my vehicle. The shuttle driver M Enjoyed dealing with Roxanne. Great service and sense of humour. She kept me well informed on what was going on with my vehicle. The shuttle driver Mr Mellot was great. More

getting a key reprogramed I had bought a used Escape from a person and they only had one key. Unfortunately it was a My key. I brought it to Freedom Ford and they had a new key I had bought a used Escape from a person and they only had one key. Unfortunately it was a My key. I brought it to Freedom Ford and they had a new key and reprogramed the old one ready in about an hour. They did lock out the add a key feature so getting my remote starter working again was a bit more difficult, but, car thieves also can't just make a key either. Overall a pleasant experiance More

Always excellent service and attention to details. Always great service and attention to details. I had another appointment and they made sure I was able to make it on time. Friendly and accommodatin Always great service and attention to details. I had another appointment and they made sure I was able to make it on time. Friendly and accommodating. More

Lots of back and forth, good deal at the end of it all Team worked hard to make a deal the wife and I were happy with. Staff was very friendly and helpful and a big reason I bought from them. Lots of th Team worked hard to make a deal the wife and I were happy with. Staff was very friendly and helpful and a big reason I bought from them. Lots of the typical dealer games initially - the back and forth to the office while you wait at the desk and so forth. I almost walked away because of it, but really liked the truck so I went back in and gave them a second shot. Glad I did, very happy with the results. More

service i would like to thank freedom ford for their service .i made an appointment and was given prompt service .my appt. was for 9.00 am.i arrived at my app i would like to thank freedom ford for their service .i made an appointment and was given prompt service .my appt. was for 9.00 am.i arrived at my appt. time and my vehicle was taken in right away. it took about 1 hour for the service required.and i was completely satisfied with the results. More