
Freedom Ford
Edmonton, AB
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1,853 Reviews of Freedom Ford
2015 F-150 TRUCK I was looking for a newer F-150 truck , Kal was the first person I met and found him very friendly and engaging.He had a 2015 f-150 on the lot but had I was looking for a newer F-150 truck , Kal was the first person I met and found him very friendly and engaging.He had a 2015 f-150 on the lot but hadn't gone through the shop yet,it was a bit of a mess inside (full of dog fur etc.) but the milage was good and looked in very good shape.I put a deposit on it subject to what shop found.I came back and test drove it so we went back and forth and came up with a price which was ok.When I bring the truck home I noticed the windows wouldn't go down properly because of the residue left when they removed the tint and I also noticed the material around one of the rear seat belts was ripped apart (like a dog had chewed it) with some arguing I saw the head of sales and he said to replace the the seat which I was happy with,but in my opinion this should never have gone that far.This is my 2nd truck I've bought from Freedom do like the service I receive there More
great team Harjit Jay Janda was very helpful.. Real good person.. talked to Harjit J. Sales people can learn form him, no pressure.. wealth of knowledge.. me Harjit Jay Janda was very helpful.. Real good person.. talked to Harjit J. Sales people can learn form him, no pressure.. wealth of knowledge.. me and my wife will always buy our cars from him.. we really wish we had him in finance. More
Got the car I wanted with very little hassle I have been interested in the RS for a few years. Was able to upgrade to an RS from my ST in a morning and I am really enjoying the car. So happy wit I have been interested in the RS for a few years. Was able to upgrade to an RS from my ST in a morning and I am really enjoying the car. So happy with my purchase and with Linden Frig's service. More
Freedom ford stands behind there products Had a water pump leak in my F350 that got it fixed and in the road back to work quickly and kept me in the loop what was going on the whole time. Had a water pump leak in my F350 that got it fixed and in the road back to work quickly and kept me in the loop what was going on the whole time. More
Escape rear camera issue resolved We have a 2103 Escape that had intermittent rear camera issues. It was successfully diagnosed and replaced. We're glad we bought the extended warranty We have a 2103 Escape that had intermittent rear camera issues. It was successfully diagnosed and replaced. We're glad we bought the extended warranty. Roxanne was amazing as usual!'Thanks again for the awesome service experience Roxanne. Dean Lack More
Great Service once again great service when dealing with Freedom Ford. Roxanne is nothing but a joy to deal with and always keeps you in the loop on how things are once again great service when dealing with Freedom Ford. Roxanne is nothing but a joy to deal with and always keeps you in the loop on how things are progressing with your vehicle. More
F150 service Second time having some major work done to my truck (manifold) at this dealership. Service team members are great to deal with and overall my experien Second time having some major work done to my truck (manifold) at this dealership. Service team members are great to deal with and overall my experience was pleasant. I was however disappointed to find that the oil pan drain plug wasn't tightened causing a couple of liters of oil to leak all over my driveway. More
2017 Ford Fusion First off we are very loyal to Freedom. I have always found that we are treated very well and of course the sales are always friendly. I am very happy First off we are very loyal to Freedom. I have always found that we are treated very well and of course the sales are always friendly. I am very happy with my new fusion. It will take time to get use the self parking with it but it will come. lol As far as the financing part I was hoping that they could make my payments a little cheaper then they are now. I didn't realize how much more they are per month. I can make it work but in the height of the excitement I should have said something. Other then that I love my car and I will be keeping it for a long while. My sales rep was Jake Precious I noticed he is not on the sales list. He was great, He has the spunk to go far and very positive. if he ends up staying at Freedom we will always use him as our sales rep. Thank you :) Cindy More
Maintenance Was OK. One of my doors make a sqeaking noise when you open it....wish they could have looked at it and offer a basic wash. Roxanne was great as alw Was OK. One of my doors make a sqeaking noise when you open it....wish they could have looked at it and offer a basic wash. Roxanne was great as always. More
Blown away (in the best way possible) This review is going to sound like a paid one, but it's not. I had such a great experience with this dealership last week and here's why. I wa This review is going to sound like a paid one, but it's not. I had such a great experience with this dealership last week and here's why. I was driving a Kia Optima, going on 3 years with it, and just was not happy. I had a high interest rate, the vehicle had lost so much value over the years...it was terrible. My husband had purchased two vehicles from this dealership in the past and absolutely raved about it so I had him take in my car and see what they could do. My husband was there with Linden Frig for about 2.5 hours and Linden bent over backwards, went above and beyond to get me something I could afford. I had a very specific # in my head of what I'd be willing to up in payment price and he stuck to it the whole time. There was no heavy sales pushing, no pushy salesman attitude, just pure HELP. At one point I called my husband and could hear Linden on the phone pushing for what I needed/wanted. Linden successfully got me into the vehicle I'd been wanting for years without increasing my payments heavily and got me the most he possibly could for my trade. Once the sale portion was done, I was helped by Ali in Finance who continued to impress me after we were done with Linden. Ali was straight forward, laid it all out on the table, and worked some numbers for me too. Prior to coming into the dealership I did the credit app portion with Arlene over the phone and via email which was extremely accommodating for my work schedule and I appreciated that so much. I was 100% confident that they did everything the literally could possible to ensure I had a good experience. We weren't pressured, we weren't left waiting around, we were treated with respect and like GOLD the entire time we were in there. I drove home in my new Ford Escape last week and am thoroughly impressed. I have heard all the amazing things my husband's dealt with in the past in regards to service as well and am looking forward to my future experiences with the dealership. Highly HIGHLY recommend a visit to Linden Frig if you need a new vehicle. More