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Freedom Ford

Edmonton, AB

3.4
1,850 Reviews

7505 75 St

Edmonton, AB

T6C 4H8

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1,850 Reviews of Freedom Ford

October 05, 2017

Fantastic service as always. Took my truck in for its latest service, Roxanne let me know right away they had discovered an oil leak again, had me booked in for the next available More

by MITCHELLB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roxanne Autor
Oct 05, 2017 -

Freedom Ford responded

Fantastic 5 Star Rating and positive review to boot! Thank you so much for taking time out of your day to provide us with a review. Great to hear your oil leak was repaired efficiently and that you're satisfied with the work done. Love to hear how well Roxanne is keeping her customers 'in-the-know' as soon as possible.

October 04, 2017

Oil, Lube, Transmission Flush & Detail I am thoroughly satisfied with Freedom Ford in every department that I have dealt with. These include: Sales, Service & Auto body (Detail). As soon as More

by RS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janel - Autobody, Lisa Boersma
Oct 05, 2017 -

Freedom Ford responded

We are so happy to hear how every experience you've had with our dealership has been a positive one! What a great review! Thank you so much for the 5 stars AND your detailed account of how you're treated every time you're here. Your feedback is greatly appreciated.

October 02, 2017

I Had Wonderful Experience Purchasing My New Truck, This dealership was top notch! Mike Claussen went above and beyond to make sure I purchased the truck I was most comfortable with. He gave me suggesti More

by Cory Pennell Fort Saskatchewan Alberta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arlene Bouza
Oct 03, 2017 -

Freedom Ford responded

Good Morning Cory, thank you for taking the time to submit your 5 star rating...woot woot...and your very positive review. It's so great to hear that your experience here was a positive one an you left feeling confident in your purchase and not pressured in any way. This is exactly the way we strive to have our customers feel when they're with us. Sometimes the process does go a little longer than we think it will and so if that means we stay later to assist our customers, then that's what we do. Congrats on the 'new' truck and we look forward to helping you with your regular maintenance appointments in our Service Department going forward! ;)

September 29, 2017

Review of Darrell Robinson Darrell was very informative and extremely knowledgeable about the vehicle and the options connected with it. Nice to have a salesman that shoots fro More

by John M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Robinson
Oct 03, 2017 -

Freedom Ford responded

Hi John - Thank you for the 5 star rating and review of your positive purchasing experience at our dealership. We appreciate you taking time out of your day to do so. Kudos to Darrell who made your time at our store even better! Good to hear it doesn't have to be a painful moment in time buying a vehicle. Congrats on your New Vehicle!

September 27, 2017

Great experience! Always a pleasure dealing with freedom ford. Will recommend them to all people looking to purchase a new or used vehicle. Linden was a great help duri More

by Joel Albert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arlene Bouza, Linden Frig
Oct 03, 2017 -

Freedom Ford responded

Sounds like you've been in our store before Joel! Glad to hear we have returning customers. Positive reviews are our best advertisement so thank you for taking the time to submit your 5 star rating and positive review of your time here. We look forward to seeing you again.

September 24, 2017

Awesome people to deal with Jason (salesman), was awesome to work with. Very professional, a people person. Listened to meet my needs as for looking for a new vehicle, spoke with More

by Denise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Spithakis, Arlene Bouza
Oct 03, 2017 -

Freedom Ford responded

Thanks for your 5 star rating and very positive review. This makes us so happy and our staff appreciates your acknowledgement of their contribution to your awesome experience at our store.

September 24, 2017

Outstanding Sales. We purchased our 2017 Ford Explored with the expert help of Linden Frig. Linden was so friendly and very knowledgeable. He helped us figure out what More

by SherEdexplorer2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linden Frig
Oct 03, 2017 -

Freedom Ford responded

Congratulations on the purchase of your new Ford Explorer. We appreciate you sharing your buying experience in this review and 5 star rating. Sounds like all the staff involved made you both feel comfortable and relaxed. We love hearing that our customers want to refer our store to their friends and family. That really is a testament to our commitment to our customers. Thank you again for sharing.

September 23, 2017

Alright The work that was necessary got done, however, not to my satisfaction, and I've reached out to Ford and no one has got back to me. This in a word is " More

by Debby Bigelow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roxanne Autor
September 22, 2017

Auto body work took along time. I have purchased 2 vehicles from freedom so when I got rear ended I thought that would be the auto body to take the repair to. Unfortunately it took 7 More

by Golfer 51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't recall the names.
September 22, 2017

Maintaince repart on my Edge Roxanne is a wonderful and plasant person. She always gets things done as she promises and even goes out of her way even more. For instant she stopped More

by NOVA.LOCK1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roxanne Autor
Oct 03, 2017 -

Freedom Ford responded

Thank you for providing a 5 star rating and your review on your last service appointment. Roxy is definitely all about customer service. We appreciate you sharing your experience with DealerRater and look forward to servicing your vehicle for future regular maintenance appointments. Good that she was on top of the Washer Fluid top-up especially with the weather we've been having!

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