Freedom Ford

Service at all levels was excellent Every aspect of the service I received at Freedom Ford from booking my appointment to the work done on my vehicle was professional and efficient. Every aspect of the service I received at Freedom Ford from booking my appointment to the work done on my vehicle was professional and efficient. More

Wow Raptur I found this leadfoot raptor on the Freedom Ford website. It was the exact vehicle I was looking for. All the options and exact color. The guys made i I found this leadfoot raptor on the Freedom Ford website. It was the exact vehicle I was looking for. All the options and exact color. The guys made it happen with no pain! Very professional. More

Great place to go Drove into the bay was greeted right away from a very friendly staff member Roxanne. She was very professional and made sure all my special requests w Drove into the bay was greeted right away from a very friendly staff member Roxanne. She was very professional and made sure all my special requests were taken care of. Service was completed quickly, they provided a free shuttle to and from my work so i didn't have to wait at their location. More

Great Customer Service My experience with Freedom Ford was probably the best service i have had for my vehicle. The customer service was awesome, and they made sure that all My experience with Freedom Ford was probably the best service i have had for my vehicle. The customer service was awesome, and they made sure that all my issues were addressed and fixed. I will definitely be going back to this location. More

Great customer support and incentives I'm very pleased with the service department and consultants. My vehicle always gets fixed. Everyone is incredibly helpful and very polite cordial and I'm very pleased with the service department and consultants. My vehicle always gets fixed. Everyone is incredibly helpful and very polite cordial and accommodating. More

Great Customer Service Brought my vehicle in for service and had a great experience dealing with Roxanne. She was able to answer my questions and provided me with the inform Brought my vehicle in for service and had a great experience dealing with Roxanne. She was able to answer my questions and provided me with the information I needed. More

Ahead of schedule, and below estimated cost!! My front window switches were not working - Lisa Boersma recommended I approve a technician analysis before assuming what repair was needed. That sma My front window switches were not working - Lisa Boersma recommended I approve a technician analysis before assuming what repair was needed. That small investment paid off - Lisa was able to order the right parts, and ALL the right parts. Work was done ahead of the initial schedule, and below the estimated cost. Lisa routinely does a thorough job explaining my vehicle maintenance needs, and with her two technicians provide outstanding customer service. I also recommend the Ford Owner Advantage Reward program, which Lisa keeps me alerted to and when best to use the service rewards for maximum value. Every benefit we consumers can leverage in this challenging economy is important, and knowing my Service Advisor (Lisa) keeps an eye on my available benefits is truly appreciated. I've been a service client for a number of years and can't think why that would ever change as long as Freedom Ford has employees like Lisa. Oh, and I can't forget the Shuttle Drivers - they are so courteous and accommodating, as well very safe drivers. Cheers More

Good customer service A detailed service description and invoice was not provided upon servicing. Eric explained to my satisfaction the reason why, and followed up days lat A detailed service description and invoice was not provided upon servicing. Eric explained to my satisfaction the reason why, and followed up days later when the document became available. I appreciated his after service care. More

Great Customer Service Have been taking my vehicles to Freedom Ford and Roxanne for years. Roxanne is honest and will always go that extra mile to get the answers I need. I Have been taking my vehicles to Freedom Ford and Roxanne for years. Roxanne is honest and will always go that extra mile to get the answers I need. I purchased the service package on my 2016 F-150 and although I question the randomness of what is covered and what is not, this has nothing to do with the service I receive every time. More

Consistently excellent I took my car there to be serviced. As usual, they were consistently courteous, prompt and helpful. They provided me with a price quote for tires as I took my car there to be serviced. As usual, they were consistently courteous, prompt and helpful. They provided me with a price quote for tires as requested, but there was no pressure to purchase them right away or to purchase them there. I feel very confident when I take my car there that I am getting honest information. More