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Freedom Ford

Edmonton, AB

3.4
1,853 Reviews

7505 75 St

Edmonton, AB

T6C 4H8

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1,853 Reviews of Freedom Ford

November 12, 2017

Overall, a good experience Very nice 2017 Ford F150! Love these Ford trucks! This is the first time that we bought a new vehicle without actually seeing the vehicle or their s More

by David
Recommend Dealer
Yes
Employees Worked With
Ace Abdelmoneim
Nov 13, 2017 -

Freedom Ford responded

The automobile industry certainly has changed with the internet and online shopping etc. Glad to hear your experience was a good one no matter how you came to buy your truck from us. Happy to hear our staff made the process and easy one. Thanks for taking time out of your day to submit your rating and comments.

November 11, 2017

F150 service at Freedom Ford Had my 2014 F150 in for some issues. Lisa had it diagnosed and made recommendations for work at the next service. Lisa is always super helpful and kno More

by BobF150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Boersma
Nov 13, 2017 -

Freedom Ford responded

Good to hear Lisa is so helpful and accommodating AND that your experience with our Service Department continues to be a positive experience. We appreciate you submitting your rating and comments.

November 10, 2017

Inspection results when getting oil change/winterizing Wednesday my 2000 Focus was into the Fast Lube for winterizing/oil change. Upon inspection it was noted my muffler was "hanging by a thread", one cla More

by 2000FORDFOCUSOWNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Boersma
Nov 13, 2017 -

Freedom Ford responded

First Off....thank you for your service and we hope your Remembrance Day was an enjoyable one. So happy to hear Lisa was able to get you in for a muffler repair so quickly. Your review is greatly appreciated as a long-standing Freedom Ford customer, we thank you for your continued loyalty and patronage. Again, thank you for taking the time to do this AND for your service to our country.

November 07, 2017

New to Ford From vehicle selection, sales staff and service provided we are pleased to own our first Ford and will return to Freedom Ford. Excellent experience an More

by NewtoFord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sunny in Finance and Salesperson Mike, Cole Allinger, Evan Manning
Nov 13, 2017 -

Freedom Ford responded

Congratulations on your first Ford truck! We greatly appreciate you choosing our store among a sea of Ford dealers to choose from. Happy to hear we didn't let you down. Thank you for submitting your rating and review as our customer's referrals are how we keep our doors open. Cheers!

November 06, 2017

Great service, consistently Freedom Ford's service department has been consistently impressive (my experience with the sales group has been far worse). From easy booking, to frie More

by simon.collier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roxanne Autor
Nov 13, 2017 -

Freedom Ford responded

We do appreciate your honest and positive words with regards to our Service Department but disappointed to hear our Sales Department fell short. Hope you contacted the appropriate management staff with your concerns when this happened. Glad to hear our staff in Service continue to provide consistent and knowledgeable assistance.

November 06, 2017

SERVICE WITH A SMILE Need a place to help look after your car? Go to Freedom Ford - their professional and friendly staff will always make sure it is done right and keep y More

by mumphfie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roxanne Autor
Nov 06, 2017 -

Freedom Ford responded

Thank you for the happy review! We like the Service with a Smile comment :) Glad to hear you've had a great experience and the quality of work was equal to our smiles.

November 06, 2017

Great as usual! I have been dealing with The Freedom Ford service team (mainly Roxanne) for about 8 years now and they have treated me great. Roxanne has always been More

by enadema
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roxanne Autor
Nov 06, 2017 -

Freedom Ford responded

Thank you for your review! You've been a long-standing customer and we are so glad to hear you remain happy with our Service Department and are comfortable with Roxanne too. Our satisfied customers are our best form of advertising so once again, thank you for taking the time to submit your positive comments.

November 02, 2017

Great team of professionals!!! Jaz and his sales team were very professional and courteous in our latest purchase of a F-150. This is our second truck from Freedom. Next purchase wi More

by Fordguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaz, Christopher Spurr, Arlene Bouza, Roderick McKenzie
Nov 06, 2017 -

Freedom Ford responded

We appreciate our customers and returning customers are a testament to the positive experience they've had. So thank you for your loyalty to our store and the brand. Thank you also for taking the time to review your experiences and recommending our store.

November 01, 2017

Fantastic service from Ace Abdelmoneim After much internet searching for the Ford Fusion I wanted I decided to check out Freedom Ford. I made contact with Ace Abdelmoneim by email and he wa More

by Blair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arlene Bouza, Roderick McKenzie, Ace Abdelmoneim
Nov 29, 2017 -

Freedom Ford responded

Good day Blair - Ace is one of the friendliest young men we have in our showroom (among others of course). He eats and eats and eats...all the time. lol; So happy he made your car-buying experience a very pleasant and comfortable one. We appreciate your recommendation and your 5-star rating with such a positive review. Congratulations and we look forward to seeing you back in our Service Dept for your regular maintenance appts.

November 01, 2017

Keep me informed! Thanks to Kami and the team at Freedom Ford!They keep me informed as work progressed.Kami answered all my questions and if did not know , talked to th More

by Mamma Bear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kami
Nov 06, 2017 -

Freedom Ford responded

That is so awesome to hear! Glad to hear our staff kept you informed and that Kami was able to answer your questions. Thank you for submitting your review.

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