
Freedom Ford
Edmonton, AB
Filter Reviews by Keyword
By Type
1,853 Reviews of Freedom Ford
Having spent a couple of weeks looking for a particular car, I came across Freedom Ford. Salesman, Jason Spithakis, was very helpfull with his product knowledge. Buying from Freedom Ford and working with J car, I came across Freedom Ford. Salesman, Jason Spithakis, was very helpfull with his product knowledge. Buying from Freedom Ford and working with Jason made the decision to buy very easy and Jason delivered the car to my house the next day, saving me a trip back to the dealership. Excellent service! Thanx, Jason. More
My wife and I recently purchased a used 2006 Ford Escape XLT from Freedom Ford, and throughout our many interactions with Jason and the other staff at this dealership, we were consistently impressed with th XLT from Freedom Ford, and throughout our many interactions with Jason and the other staff at this dealership, we were consistently impressed with their professionalism and ability to ensure that we left satisfied. We test drove the Escape twice before making our purchase, and Jason was accommodating enough to join us for a lengthy second test drive to make sure that we could be completely confident in our purchase before it was made. A week after we bought the vehicle we noticed that it was dropping some oil on the ground, so we returned to the dealership to determine if they could help us. Jason and the used sales manager Lino Marrelli told us without hesitation or reservation that they would take care of the leak at no charge, and set us up with a rental car while the car was being fixed. The Escape was returned to us two days later, and we have had no further issues in the following month. As stated above, the staff at Freedom left us very impressed with their customer service. When the time comes for us to purchase our next vehicle, our first call will be to Jason Spithakis. More
I was looking for a used car as my 2002 Kia had just died. I called the dealership as I had found a vehicle on their website I was interested in. They passed me to Jake who advised that one was gone, died. I called the dealership as I had found a vehicle on their website I was interested in. They passed me to Jake who advised that one was gone, but he had others on the lot. We went down that night and we were very impressed with Jake's helpful attitude and knowledge of the vehicle. He was more than happy to answer all our questions. When we went to pick up the car the next day he again spent all the time I needed to show me the features on the car, helped me sync my phone and answered all the questions I had. The car was immaculate just like he said it would be. This is one of the most pleasant experiences I have had in purchasing a vehicle and will definitely recommend both Freedom Ford and Jake to anyone I know who is looking for a vehicle. I know that if I have any questions I will be able to call him or go down and he will happily help me out. Thank you Jake for all your help. It's been a pleasure working with you. If and when I need another vehicle I will definitely be looking you up for your help and expertise. Jim and Jackie More
Wilf and his team worked very hard to meet our requirements of affordability and protection. We are a very low income family that needed a vehicle due to our remote residence. Thanks for your assi requirements of affordability and protection. We are a very low income family that needed a vehicle due to our remote residence. Thanks for your assistance. More
I found the used vehicle I was looking for on Kijiji, it was at Freedom ford. Jake got me the deal I was happy with, it was a very quick in and out type of deal. Jake set up myphone in the new truck and g was at Freedom ford. Jake got me the deal I was happy with, it was a very quick in and out type of deal. Jake set up myphone in the new truck and gave me a basic run through of all the options and features on it. I was a pleasant experience More
My experience with leasing a new Ford Edge for my business was absolutely incredible! Freedom Ford staff and management, and especially Don Beckett, treated me fairly and with respect at all times. I business was absolutely incredible! Freedom Ford staff and management, and especially Don Beckett, treated me fairly and with respect at all times. In fact, Don went absolutely above and beyond, treating me as if I were his own sister, ensuring my understanding of the process and keeping me posted of my vehicle's arrival sometimes three times a day! He really pushed for expediency even though the vehicle was on a train across Canada. It was delightful dealing with Don and the staff and management of Freedom Ford in Edmonton! I highly recommend Freedom Ford and have already sent a girlfriend to Don. Without reservation, I will buy or lease with them in the future! More
I was driving a 96 mercury sable which has been costing more than normal to keep together, So my fiancé Justin and I were want to look for a better car for myself. We were always interested in a ford fusio more than normal to keep together, So my fiancé Justin and I were want to look for a better car for myself. We were always interested in a ford fusion awd but did not want to be new. So we started looking at a few dealerships we did not have much luck. Until we went to freedom ford. We got out of our vehicle and started to walk to look at cars and here comes this man named Jason walking towards us with a very warm smiling face say how can I help you. He was amazing I told him what I was looking for a ford fusion sport awd with leather seats ,sunroof ,and lots of other things. He took us to his office looked it up and within 5 minutes found my car with everything I would have dreamed of plus more. He went to grab it and said I am going to wash it off before taking it for a drive and off we went. It was love at first sight and Jason was so amazing to us and answered all our questions and was not pushy and very smooth. We also did not get my door code until a few days later but with promises he kept to his word and followed through. I just want to say I would recommend this dealership among all ford dealerships and I would really recommend Jason. Thank you from the bottom of our hearts. :) More
Lets just start by saying I was very happy with the sales staff at the used car lot, everyone there was very friendly, helpful, and not pushy at all. Overall I am happy with the used vehicle I purchased, an staff at the used car lot, everyone there was very friendly, helpful, and not pushy at all. Overall I am happy with the used vehicle I purchased, and the overall experience. Now what I am unhappy with, is some of the finer details of the deal that were not properly explained to me in the finance office. First off, I purchased a used vehicle that was less than 1 year old, so although previously owned, is still considered new by Fords service agreement. So when I signed the contract for a 5 year extended warranty, and 5 year service plan, I found out after, that they start with the service date of the vehicle, which was a year ago! So I paid for 5 years, thinking that was from my purchase date, but oh no, now I only have 4 years remaining on both plans. Nice, huh? Secondly, what turned me on to the service plan was the fact that Freedom Ford has an Express Lube center. I was told A. they are open on Saturdays (I found out later it is NOT)., and B. that you could just drive in and drive out like any other lube center. But when I called to check weekend hours (also when I found out they are closed on weekends), I was told I had to make an appointment for the Express Lube service... So what's the point then? If I still have to make an appointment, it's not really an express service, is it? For a little background, my wife and I work Mon-Fri, and they're closed weekends. So I paid for oil changes that I can't get now, short of dropping the car off for an all day appointment with the service centre (open on Saturdays). I wouldn't have bought the service plan if I had known express lube was Mon-Fri., since it is not convenient for us. I would not hesitate to buy another used vehicle here, but would pay far more attention to the contract details, and not just trust what the finance people say. More
I needed a 3/4 Ton truck for work purposes. I knew I wanted a Ford. I wanted a gas truck, crew cab, not too many extras, spray in bedliner, and it had to be a Super Duty! I applied on Fords website fo wanted a Ford. I wanted a gas truck, crew cab, not too many extras, spray in bedliner, and it had to be a Super Duty! I applied on Fords website for credit approval and listed Freedom Ford as my dealership of choice. Very next day by noon I had received a call from Andre Jespersen. I went in that evening and looked at their trucks. They had exactly what I needed in stock! Best of all it was a 2012 and with the 2014 stock coming soon I got an amazing deal! Andre even arranged for the spray in bedliner, heavy duty mud flaps, and a remote starter to be thrown in for free! Seeing the deal I was getting I knew I could not say no for if I waited I would be paying tens of thousands of dollars more for essentially the same truck. Getting such a big rebate just for buying a 2012 in 2013 was a huge plus for me! The day I was to pick up my truck Andre drove to my house and picked me up. This saved me a cab ride and it was greatly appreciated. The truck was ready, (spray in berliner, mud flaps, remote start), in two days! Great service, Great people, Great truck! I love my new Ford F-250 XLT Super Duty! More
I recently purchased a 2013 Ford F150. I would have to say it was one of the best vehicle purchases I made in my life. Andre and the rest of the staff made my new purchase a very pleasant experience. Th say it was one of the best vehicle purchases I made in my life. Andre and the rest of the staff made my new purchase a very pleasant experience. Thank you I would highly recommend this dealership to anyone wishing to buy a new vehicle. More