Freedom Ford
Edmonton, AB
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1,856 Reviews of Freedom Ford
Overall a great experience in buying my first vehicle from a dealer. Jake was very knowledgeable and helpful from the start.. I never once felt pressured. He had an answer to any question I could think o from a dealer. Jake was very knowledgeable and helpful from the start.. I never once felt pressured. He had an answer to any question I could think of, even pointed out a minor scuff under the bumper that most would try to cover up. Very down to earth and tried to help me get the most out of my purchase. Was always available for phone calls about any little question I had, and helped me through the whole process of buying. I would recommend this dealer to anyone, because all members of the staff are very friendly, helpful and professional. More
I have bought a number of new and used vehicles of all makes and models, so I have dealt with a number of dealers and salespeople. I had a 2012 Ford Escape Ltd. that I wanted to trade in for a 2014 Mustan makes and models, so I have dealt with a number of dealers and salespeople. I had a 2012 Ford Escape Ltd. that I wanted to trade in for a 2014 Mustang GT. I engaged local Ford dealers in Calgary and surrounding area with exactly what I wanted and gave them all a chance to earn my business. Some didn't get back to me and some tried pushing me towards their own agenda. I don't trust dealerships at all levels including salespeople, finance and service. I wasn't super happy with my responses locally so I searched out Edmonton dealers as well. That is where I learned of Freedom Ford and this website. I sent a message to the dealership with my requirements and proposition. I got a message back from Andre that evening and it was probably 10 PM so he was obviously off of work at that time. He said he would get back to me the next morning which he did. There was no BS in dealing with him and they offered me the best overall deal of all dealers. More importantly, he offered the service I expect being a salesperson myself. After ordering my Mustang, he set out a timeline and roadmap of how things would go. He said probably 6 weeks from order to delivery and he was bang on. He kept me informed of the status the whole time with text messages and calls and promptly answered any inquiries I made to him. I just took delivery of my new baby yesterday and I have to say that I am 100% satisfied. Andre in particular as well as Freedom Ford have restored my faith in dealerships. Whether you are local to Edmonton or live in Halifax (maybe not that far away) call Andre and give him a chance to earn your business. Don't waste your time with the "stealerships" and go to the guy and team that will take care of you. It was well worth the 6 hour roundtrip and it is also a good way to get acquainted with your new toy. I highly recommend Andre Jespersen as your Ford representative. You don't know me but trust me. Call him and thank me later. More
Our experience at Freedom Ford was an A+ right from the start. Over the phone Jason was informative and helpful. On site, Ron & Jason both did their very best to help us find the right vehicle for us. T start. Over the phone Jason was informative and helpful. On site, Ron & Jason both did their very best to help us find the right vehicle for us. They were both attentive and knowledgeable. On the day of our purchase, Jason, Kyle & John bent over backwards to help us meet our finance needs and worked it out so that we could get the truck we wanted. We are so happy with our purchase, the experience we received and when we are ready to buy our next vehicle, Freedom Ford will be our first stop!! More
Having spent a couple of weeks looking for a particular car, I came across Freedom Ford. Salesman, Jason Spithakis, was very helpfull with his product knowledge. Buying from Freedom Ford and working with J car, I came across Freedom Ford. Salesman, Jason Spithakis, was very helpfull with his product knowledge. Buying from Freedom Ford and working with Jason made the decision to buy very easy and Jason delivered the car to my house the next day, saving me a trip back to the dealership. Excellent service! Thanx, Jason. More
My wife and I recently purchased a used 2006 Ford Escape XLT from Freedom Ford, and throughout our many interactions with Jason and the other staff at this dealership, we were consistently impressed with th XLT from Freedom Ford, and throughout our many interactions with Jason and the other staff at this dealership, we were consistently impressed with their professionalism and ability to ensure that we left satisfied. We test drove the Escape twice before making our purchase, and Jason was accommodating enough to join us for a lengthy second test drive to make sure that we could be completely confident in our purchase before it was made. A week after we bought the vehicle we noticed that it was dropping some oil on the ground, so we returned to the dealership to determine if they could help us. Jason and the used sales manager Lino Marrelli told us without hesitation or reservation that they would take care of the leak at no charge, and set us up with a rental car while the car was being fixed. The Escape was returned to us two days later, and we have had no further issues in the following month. As stated above, the staff at Freedom left us very impressed with their customer service. When the time comes for us to purchase our next vehicle, our first call will be to Jason Spithakis. More
I was looking for a used car as my 2002 Kia had just died. I called the dealership as I had found a vehicle on their website I was interested in. They passed me to Jake who advised that one was gone, died. I called the dealership as I had found a vehicle on their website I was interested in. They passed me to Jake who advised that one was gone, but he had others on the lot. We went down that night and we were very impressed with Jake's helpful attitude and knowledge of the vehicle. He was more than happy to answer all our questions. When we went to pick up the car the next day he again spent all the time I needed to show me the features on the car, helped me sync my phone and answered all the questions I had. The car was immaculate just like he said it would be. This is one of the most pleasant experiences I have had in purchasing a vehicle and will definitely recommend both Freedom Ford and Jake to anyone I know who is looking for a vehicle. I know that if I have any questions I will be able to call him or go down and he will happily help me out. Thank you Jake for all your help. It's been a pleasure working with you. If and when I need another vehicle I will definitely be looking you up for your help and expertise. Jim and Jackie More
I found the used vehicle I was looking for on Kijiji, it was at Freedom ford. Jake got me the deal I was happy with, it was a very quick in and out type of deal. Jake set up myphone in the new truck and g was at Freedom ford. Jake got me the deal I was happy with, it was a very quick in and out type of deal. Jake set up myphone in the new truck and gave me a basic run through of all the options and features on it. I was a pleasant experience More
Wilf and his team worked very hard to meet our requirements of affordability and protection. We are a very low income family that needed a vehicle due to our remote residence. Thanks for your assi requirements of affordability and protection. We are a very low income family that needed a vehicle due to our remote residence. Thanks for your assistance. More
My experience with leasing a new Ford Edge for my business was absolutely incredible! Freedom Ford staff and management, and especially Don Beckett, treated me fairly and with respect at all times. I business was absolutely incredible! Freedom Ford staff and management, and especially Don Beckett, treated me fairly and with respect at all times. In fact, Don went absolutely above and beyond, treating me as if I were his own sister, ensuring my understanding of the process and keeping me posted of my vehicle's arrival sometimes three times a day! He really pushed for expediency even though the vehicle was on a train across Canada. It was delightful dealing with Don and the staff and management of Freedom Ford in Edmonton! I highly recommend Freedom Ford and have already sent a girlfriend to Don. Without reservation, I will buy or lease with them in the future! More
I was driving a 96 mercury sable which has been costing more than normal to keep together, So my fiancé Justin and I were want to look for a better car for myself. We were always interested in a ford fusio more than normal to keep together, So my fiancé Justin and I were want to look for a better car for myself. We were always interested in a ford fusion awd but did not want to be new. So we started looking at a few dealerships we did not have much luck. Until we went to freedom ford. We got out of our vehicle and started to walk to look at cars and here comes this man named Jason walking towards us with a very warm smiling face say how can I help you. He was amazing I told him what I was looking for a ford fusion sport awd with leather seats ,sunroof ,and lots of other things. He took us to his office looked it up and within 5 minutes found my car with everything I would have dreamed of plus more. He went to grab it and said I am going to wash it off before taking it for a drive and off we went. It was love at first sight and Jason was so amazing to us and answered all our questions and was not pushy and very smooth. We also did not get my door code until a few days later but with promises he kept to his word and followed through. I just want to say I would recommend this dealership among all ford dealerships and I would really recommend Jason. Thank you from the bottom of our hearts. :) More








