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Freedom Ford

Edmonton, AB

3.4
1,850 Reviews

7505 75 St

Edmonton, AB

T6C 4H8

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1,850 Reviews of Freedom Ford

May 10, 2013

Awesome experience. Ed Frick was tremendous to deal with. Made my first vehicle purchase in Alberta wonderful. I would highly recommend Freedom Ford and Ed. More

by Suelzle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Frick, Ed Frick
May 08, 2013

I have only ever experienced a used car sale from a lot once before and it was not favorable, but this experience was great. Jake xxxxxxmade sure I felt my business was wanted even though I purchased an i More

by leigh46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 07, 2013

As first time new car buyers we were extremely happy with the service from Freedom Ford. Don Beckett was our sales person and he is a very informative, no pressure kind of guy. He thoroughly explained everyt More

by Humza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 05, 2013

The sales team did all the research and found the exact vehicle we were looking for. The vehicle we purchased has all the options and features we wanted at a great value. More

by nascarnt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken&Gord
May 04, 2013

This was my second new car purchase. The first one (at another dealership) was not a pleasant experience. James and the staff at Freedom Ford went above and beyond what I considered customer service. Ve More

by vegasgold
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Shaul
May 03, 2013

Jake was friendly and easy going. He new his cars inside and out and made himself available for us right from when we walked on the lot. No pressure salesman. More

by Pdahl
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jake Plots
April 29, 2013

Had a great experience buying my Ford Focus at Freedom Ford. Jake xxxxxxwas very helpful and not pushy in the least. He was very knowledgeable and went through all of the features with me step by step. I More

by cwilloug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 27, 2013

Don Beckett is fantastic!! We liked him immediately for his combination of friendliness, knowledge, and calm, "non-pushy" demeanor. The rest of the crew at Freedom Ford seem to be just as calm & cheerful; More

by JLHEIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
April 18, 2013

This is the second vehicle I have bought from James.He really goes above and beyond for his customers,even delivering the vehicle to us in Red Deer.He was very well informed about all your vehicles,all I More

by tkearle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Shaul
April 15, 2013

Took my truck for waranty and they found something wrong with my transmission but still charged me. Never going to go here again or buy a piece of junk ford! More

by trooperfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
diana young
Apr 30, 2013 -

Freedom Ford responded

We are disappointed to read that your recent experience was not satisfactory. Unfortunately, our attempts to contact you have been unsuccessful. It appears that the transmission service was covered under warranty but that a separate issue related to an aftermarket part was not eligible for warranty coverage. In any case, it would appear that we mishandled our communication with you, for which we apologize. We appreciate your feedback and will use it to improve our customer service. You may contact our Service Manager, Jason Lane, anytime to voice any additional concerns.

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