
Freedom Ford
Edmonton, AB
Filter Reviews by Keyword
By Type
1,853 Reviews of Freedom Ford
I came to the dealership looking for a new Mustang but Wilf helped me decide to go with an AWD Fusion for the fact of very snowy winters. He let me take my time and decide if it was the right car for me. Wilf helped me decide to go with an AWD Fusion for the fact of very snowy winters. He let me take my time and decide if it was the right car for me. When I did decide the team was very quick getting me a loan. A few days later my battery was starting to die so I took it back there and they gave me a new one for free and had it replaced and I was back on the road within a few minutes. Highly recommend this dealership! Thanks Wilf! More
The staff at Freedom Ford was very friendly. The sales The staff at Freedom Ford was very friendly. The sales associate was also very friendly and helpful. There was no hidden costs or fees and he w The staff at Freedom Ford was very friendly. The sales associate was also very friendly and helpful. There was no hidden costs or fees and he was very upfront about all costs included in the vehicle. More
My experience with freedom ford was sort of stretched out over a number of months. I had previously gone into Freedom Ford's used car center inquiring about trading in a 2005 ford explorer. there were curren over a number of months. I had previously gone into Freedom Ford's used car center inquiring about trading in a 2005 ford explorer. there were currently no deals that i was interested in upon my first visit. I explained my situation to Mr. Spithakis on trading in my explorer for something nicer. I made sure he knew that i was not interested in purchasing a vehicle right off the hop because they (at first) didn't have what i was looking for specifically. I spent a number of hours with Mr. Spithakis going over current deals and options. I was quite impressed with Jason's positive energy towards helping me regardless of the fact he knew that i wasn't going to buy that day. i explained to him what i was looking for and asked him to keep an eye out for what i wanted and to contact me if he found anything. 4 months later he contacted me regarding a vehicle that was exactly what i had described to him previously. I was totally blown away by the fact that he remembered considering i almost forgot myself. I decided to check out what he wanted to show. Turns out this truck was an amazing deal!! The effort the Freedom Ford team showed me was amazing. They were more then happy to help me anything i asked of them even when money wasn't involved. Jason, you are the best sales human being i've ever met. Mainly because you made me feel like buying the first vehicle i saw wasn't important. you wanted to see me walk away happy with the vehicle that i wanted, not the one that you wanted me to buy just to buy something. That's how it's done! Thank you Mr. Spithakis, i look forward doing business with you again in the future. Stay golden Stay golden. More
I walked into the dealership with an idea of what I wanted already. Ron greeted me warmly and listened to my wants and needs and presented me with the two options that I pinpointed on the Freedom Ford wanted already. Ron greeted me warmly and listened to my wants and needs and presented me with the two options that I pinpointed on the Freedom Ford website. He was VERY knowledgeable about the vehicle and made the process easy. Once it came to financing, I already had an approval in place from working with various dealerships and knew how much I could afford. The sales manager made sure that the truck worked within my budget by crunching some numbers and bring the price of the truck down some and gave me great trade value on my trade-in vehicle. The whole process took less than 24 hours to complete. Please consider this note a very strong acknowledgment of the Freedom Ford Team. I would highly recommend Ron and the Freedom Ford team to any perspective buyers. More
Jason Spithakis at Freedom Ford made my experience a great one! I have been vehicle searching for about 1 year, waiting to find the right deal to pop up on an SUV. I found a GREAT deal on my Kia, and Ja great one! I have been vehicle searching for about 1 year, waiting to find the right deal to pop up on an SUV. I found a GREAT deal on my Kia, and Jason made my experience very easy- no pressure, realistic, knowledgable, and enjoyable. Thanks! More
My experience at freedom ford was great. The sales Rep Don was a no stress kind of guy. We went for a test drive and he was very informative about all the features and options available with the car. He e Don was a no stress kind of guy. We went for a test drive and he was very informative about all the features and options available with the car. He even got me free tint on the Car. There was no pushiness, or anything. Don was a great sales Rep, I highly recommend him when you stop by Freedom Ford. I got top dollar for my trade and was very happy about that also. The Sales manager was very friendly and literally asked how much I wanted to pay for the Car. We worked from there. I purchased a new 2014 mustang gt, they had it cleaned, buffed, waiting on the show room floor and ready for my to pick up. There was constant communication between them and myself even after and before they opened. I have never had an experience like this before at a dealership. The Finance Guru Tim, was a great guy to talk to, didn't make you feel any worry about financing, or getting approval. During the wait for getting approval he was the only Finance rep that was at the dealership due to the other members being away. Even tho he was the only man taking care of financial business (excuse the pun) I had my car a day later and he was phoning me with constant updates to inform me that I was never in the dark about my car. I was very pleased with my experience there, so much so that I have already recommended 3 people to go there. If you are looking for a new ford, or even if your not, I recommend that you at least go see how this dealership does business. They really set the bar for the rest. Thanks again Freedom, I appreciate your help! Tyler Hynes Ps: They have a really sweet coffee maker that makes a bazillion types of coffee, CHECK IT OUT! More
We appreciated Wilf's efforts with the whole step by step process. He phoned us when the keys arrived for the truck, help set up times to view the truck, and made us feel that we were important custom step process. He phoned us when the keys arrived for the truck, help set up times to view the truck, and made us feel that we were important customers. We gave Wilf Gruenheidt (and Freedom Ford ) a great rating as it was all around a great experience. Our daughter is delighted with the F150! We would come back again and recommend Freedom Ford as a choice to others. More
I have bought a number of new and used vehicles of all makes and models, so I have dealt with a number of dealers and salespeople. I had a 2012 Ford Escape Ltd. that I wanted to trade in for a 2014 Mustan makes and models, so I have dealt with a number of dealers and salespeople. I had a 2012 Ford Escape Ltd. that I wanted to trade in for a 2014 Mustang GT. I engaged local Ford dealers in Calgary and surrounding area with exactly what I wanted and gave them all a chance to earn my business. Some didn't get back to me and some tried pushing me towards their own agenda. I don't trust dealerships at all levels including salespeople, finance and service. I wasn't super happy with my responses locally so I searched out Edmonton dealers as well. That is where I learned of Freedom Ford and this website. I sent a message to the dealership with my requirements and proposition. I got a message back from Andre that evening and it was probably 10 PM so he was obviously off of work at that time. He said he would get back to me the next morning which he did. There was no BS in dealing with him and they offered me the best overall deal of all dealers. More importantly, he offered the service I expect being a salesperson myself. After ordering my Mustang, he set out a timeline and roadmap of how things would go. He said probably 6 weeks from order to delivery and he was bang on. He kept me informed of the status the whole time with text messages and calls and promptly answered any inquiries I made to him. I just took delivery of my new baby yesterday and I have to say that I am 100% satisfied. Andre in particular as well as Freedom Ford have restored my faith in dealerships. Whether you are local to Edmonton or live in Halifax (maybe not that far away) call Andre and give him a chance to earn your business. Don't waste your time with the "stealerships" and go to the guy and team that will take care of you. It was well worth the 6 hour roundtrip and it is also a good way to get acquainted with your new toy. I highly recommend Andre Jespersen as your Ford representative. You don't know me but trust me. Call him and thank me later. More
Overall a great experience in buying my first vehicle from a dealer. Jake was very knowledgeable and helpful from the start.. I never once felt pressured. He had an answer to any question I could think o from a dealer. Jake was very knowledgeable and helpful from the start.. I never once felt pressured. He had an answer to any question I could think of, even pointed out a minor scuff under the bumper that most would try to cover up. Very down to earth and tried to help me get the most out of my purchase. Was always available for phone calls about any little question I had, and helped me through the whole process of buying. I would recommend this dealer to anyone, because all members of the staff are very friendly, helpful and professional. More
Our experience at Freedom Ford was an A+ right from the start. Over the phone Jason was informative and helpful. On site, Ron & Jason both did their very best to help us find the right vehicle for us. T start. Over the phone Jason was informative and helpful. On site, Ron & Jason both did their very best to help us find the right vehicle for us. They were both attentive and knowledgeable. On the day of our purchase, Jason, Kyle & John bent over backwards to help us meet our finance needs and worked it out so that we could get the truck we wanted. We are so happy with our purchase, the experience we received and when we are ready to buy our next vehicle, Freedom Ford will be our first stop!! More