Freedom Ford

I purchased my new Ford Explorer through Freedom Ford and dealt with an amazing salesperson in Wilf Gruenheidt. I was without wheels and trying to manage a busy small floral business. Wilf was very respect dealt with an amazing salesperson in Wilf Gruenheidt. I was without wheels and trying to manage a busy small floral business. Wilf was very respectful of the specs I needed in a vehicle, including price. I would highly recommend Freedom Ford hands down to other dealerships in the city and surrounding area. I was in contact with 9 dealers total - Freedom Ford gave me exactly what I wanted and for a great price!! Thanks for your amazing Customer Service! Honorable Mentions: Lino Marrelli and Tim Dromarsky (the guy who knows a lot about all kinds of things)! More

We Recently Purchased a 2013 Ford Explorer from Jake Plots. Jason went over and Beyond to meet our needs when it came to purchasing our Vehicle..All the Staff at Freedom Ford were very friendly and woul Plots. Jason went over and Beyond to meet our needs when it came to purchasing our Vehicle..All the Staff at Freedom Ford were very friendly and would recommend buying from this Ford Dealership. I'm Happy to say i'm loving my Ford Explorer. Thanks Jake for a Pleasant Sale.:) More

Ok, so here is the quick review. Jason and Freedom Ford were great, buy a car from them. For those looking for a more in depth review, here is it. My fiance and I decided it was time to purchase a new were great, buy a car from them. For those looking for a more in depth review, here is it. My fiance and I decided it was time to purchase a new to us car in March 2013. So we set out on the ever dreaded quest to search out the perfect car for the perfect price. We ended up deciding on the Focus, and found one that seemed to fit our needs. So we emailed that dealership (Kentwood Ford), got a quote back from them saying they could sell us the vehicle for the price we wanted, and wanted us to come in. Well that all sounded great, so we set off for the hour long drive into town to meet up with these people and buy the car. Well that 'great' feeling didn't last to long after getting to the dealership. Right off the hop we get the whole "oh I'm so sorry, but my manager said I can't actually do the price I quoted you" BS. Then we get the run around that they can do it for $500 more then they originally said. But wait there's more... then for some reason the car isn't actually there to look at, but they do by the grace of god I'm sure, just happen to have another car that would fit us, but its unfortunately $2000 more then we wanted to spend. Once again, no problem there, as they can get us the payment we wanted on that car too, it will just take us 9 years to pay it off, no big deal right? (In case it wasn't obvious this paragraph is dripping with sarcasm.) So as you can imagine, like any smart couple would do we just got up and left that whole scenario; and it left a bad taste in our mouths. So once again we were back to the drawing boards. Within a couple days I was able to find another car that fit what we were looking for. So off we went again, except this time it was to Freedom Ford. After setting up a meeting time we ended up coming down to see the Focus they had available. It was parked out front waiting for us to arrive! It was very nice to see that they not only had the vehicle on the lot, but were polite enough to bring it up for us. But the skeptic and cynic in me were still not convinced, "I mean who knows, maybe this is all to pull the wool over our eyes". Well we took the car for a test drive, and loved it! So we went in and sat down with Jason to talk numbers. I had my game face on for this part, and was ready for your average 'car dealer' battle royal, but there was none of that. He laid the numbers out to us, explained every charge thoroughly, and made sure that we totally understood and thought everything was fair. To be honest it was actually a little hard for me to get through all that because I didn't know what to say with it all being so up front and what not... Ok, so for length's sake we will skip through some of the story, and come to where we bough the car and it was the right car, for the right price, with no normal car sales BS. The financing was fair, and there was no added on numbers we were not told about prior. The whole process was open, honest and fair! Now here is the part that make the whole experience even better. I held off on writing a review about my car till I had owned it for a couple months. Well to be honest the car started acting up a little, about 2 months after buying it, and with no warranty left it was going to hurt the pocket book to get the problems fixed. So as you can imagine once again, I was irate! "Did they sell me a lemon" I thought to myself? Well needless to say I wrote a pretty angry letter to Jason about it, and much to the surprise of my cynical self, he got back to me right away. But not with the normal "oh there is nothing we can do, it is out of warranty bla bla bla" that you normally hear, nope, instead he was very apologetic to our situation, and rather then just pass us off to service, he made a personal effort to work with his manager (another very helpful and polite gentlemen) to have the repairs paid for in full, and done asap. Well that settled it. Freedom Ford really is 1 of a kind for a fair and helpful sales experience, and also for after purchase customer care. I was very very pleased with the service and kindness we received there, and would be more then happy to send any of my family and friends to them in the future. If you are looking for a great honest approach to sales, then give Freedom and Jason a call, even the cynic in me is a convert now. :) Morgan More

Another positive experience at Freedom Ford! I was pleased with the telephone conversation I had with Wilf....there wasn't any pressure; no sales pitch, etc. My teenage daughter and I then went in to pleased with the telephone conversation I had with Wilf....there wasn't any pressure; no sales pitch, etc. My teenage daughter and I then went in to meet with Wilf, and to see the vehicle we discussed. It was a comfortable and relaxed meeting, and test drive. I bought the car for my daughter. Wilf was great every step of the way! John Melo in Financing was impressive too; he explained all the details with great clarity. It was a very pleasant transaction! More

Jake was fantastic. He asked the price range we were looking for, and he knew right away that the first truck wasn't for us. The very next one was a dream come true!! Our experience was great, and we wi looking for, and he knew right away that the first truck wasn't for us. The very next one was a dream come true!! Our experience was great, and we will definitely recommend Jake to everyone we hear is looking for a vehicle!! More

My wife had requested myself to find her a used SUV and since we had a previous Explorer (1996) I suggested we go this route again. She agreed and had always relied on that old girl with over 326,000kms! D since we had a previous Explorer (1996) I suggested we go this route again. She agreed and had always relied on that old girl with over 326,000kms! During the past week I sent out over a dozen emails responding to adds (private/business) as well as requesting further information on 2004-2007 Explorers. I had two replies in less than 4 hrs, one from Freedom Ford-Andre Jespersen re: 2005 Silver Ford Explorer. We responded by email for several hrs and eventually ended up going down to see the SUV. When I first saw the used Explorer I was very impressed as to overall condition and low kms-exactly what we were looking for. Andre not only responded promptly to my inquiry (internet response) into the SUV on Freedom's lot but spoke the truth on the history, condition, car fax, and price. NO games! Period. We took a test drive and I was very satisfied with the used Explorer from Freedom Ford. I had one other 2006 Eddie Bauer to view later that day (cheaper price but white) but it was ultimately my wife's choice on color, options and price. After deliberating on both vehicles, Andre offered a remote starter which was a request of my wife's since residing in Slave Lake. The decision was made by both my wife and I to go ahead and purchase from Freedom Ford based on Salesman (Andre), condition of used SUV, mechanical history and the absolute friendliest bunch of guys I have ever met on a car lot! It goes farther yet, Andre came and picked me up (2013 Explorer) at the hotel across town and brought me to Freedom to drive the SUV back to the hotel. The plate went on and then I noticed Andre had also filled the fuel tank!! FULL! What more can you ask for from buying a used vehicle? Great guy (Andre), easy to talk to, no pressure sales tactics and xxxx good customer service! We will return to trade in this Explorer for a newer one in the future from Andre Jespersen at Freedom Ford! Many "Thanks!" Andre & Freedom Ford More

We found the make, year, color, and options of target vehicle on line and called for an appointment. Ron and I texted back and forth the details and information that I needed including info for the deal vehicle on line and called for an appointment. Ron and I texted back and forth the details and information that I needed including info for the dealer on our trade in. They were honest and confident that they could supply us the vehicle we were looking for at the price limit we needed. Credit check was initiated quickly over the phone. Used car manager and finance department representative were also great to deal with. Thanks guys. Have a great summer. More

I was looking for a good deal on a used Cadillac with low kilometres and found that Freedom Ford had what I was looking for. Contacted Jason in used car sales and he made me the best deal ever. Jason is very kilometres and found that Freedom Ford had what I was looking for. Contacted Jason in used car sales and he made me the best deal ever. Jason is very people oriented and friendly and my buying experience with him was excellent. Would seriously recommend Jason to anyone who is looking to purchase a used vehicle. He'll give you the best deal at the lowest cost and introduce you to the other friendly staff members at the dealership. Mike Sturkenboom More

we were treated very well by the dealership. our first contact with the organization was via the internet and the guy we dealt with at the moment followed up a couple of times which prompted me to go to t contact with the organization was via the internet and the guy we dealt with at the moment followed up a couple of times which prompted me to go to the dealership and check out a vehicle. More

Thank you very much Jake , I really appreciate your professionalism and help in buying this nice car !!! Also want to mention that Freedom Ford team has a high quality service and a wide range of used professionalism and help in buying this nice car !!! Also want to mention that Freedom Ford team has a high quality service and a wide range of used and new cars ! More