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Freedom Ford
Edmonton, AB
1,850 Reviews
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1,850 Reviews of Freedom Ford
December 13, 2013
Recently I purchased a vehicle from Freedom Ford in Edmonton from Jake Plots. I found Jake xxxxxxto be a friendly salesman who didn't try to pressure me into buying a vehicle like many of the other sal Edmonton from Jake Plots. I found Jake xxxxxxto be a friendly salesman who didn't try to pressure me into buying a vehicle like many of the other salesman I had met when visiting dealerships, and he was willing to answer any question I had. I was got great dealer on my new vehicle and would recommend anyone that it looking for a new vehicle at a good price in and calm easy going environment Freedom Ford is the place to go. I would also strongly recommend getting Jake xxxxxxto help you with your purchase More
by thedude1987
Employees Worked With
Zach Robinson
December 13, 2013
Started with an internet inquiry turned into a car sale James was very patient in letting me make my decision offering something new or a different option as they became available after a couple of James was very patient in letting me make my decision offering something new or a different option as they became available after a couple of test drives in various units the right car came along and the deal was done James continues to help as we are looking to place my son in a new(er) car and have already passed a reference for a co-worker Thank you for the service and so far the Service department is great to deal with as well Hats of to Roxanne too!l Great team Thank you Brad More
by bradtm
Employees Worked With
James Shaul
December 13, 2013
Daryl was friendly and helpful. He listened to what we wanted and delivered. They went above and beyond to get financing dealt with and we were able to take our car home that night. Fastest delivery I hav wanted and delivered. They went above and beyond to get financing dealt with and we were able to take our car home that night. Fastest delivery I have ever had. Very happy. More
by DavidFrancis
Employees Worked With
Daryl Barrington
December 09, 2013
Wilf was wonderful - he provided us with all of the information we needed in a timely fashion to make our purchase decision. He kept in contact with us to provide us details on delivery of our vehicle information we needed in a timely fashion to make our purchase decision. He kept in contact with us to provide us details on delivery of our vehicle and the all of the necessary information we would needed on delivery. The car was delivered in immaculate condition. He contacted us within a couple hours of delivery to insure all was in good order. He then followed up with us 2 days after delivery to insure we were enjoying our new vehicle. More
by DarcyGN1
Employees Worked With
Wilf Gruenheidt
December 09, 2013
My experience was a very pleasant one. We researched the vehicle we wanted online, and Freedom Ford had it on site. We like the dealer's reputation and found the price competitive. The options we wanted t vehicle we wanted online, and Freedom Ford had it on site. We like the dealer's reputation and found the price competitive. The options we wanted to add did take a few weeks to be installed, but Wilf communicated with me frequently and provided excellent customer service. I was happy they accommodated my pickup schedule, and the car was clean and ready when I came to pick it up. I was given a very good tutorial on the vehicle's functions, and was extremely happy with my experience. I would recommend the dealership to others looking to purchase a used car. More
by bkozakowski
Employees Worked With
Wilf Gruenheidt
December 08, 2013
Excellent service for an out of town purchase. Staff wilingly stayed late to finalize deal. Excellent website helped us find the vehicle with the perfect options and within our budget. wilingly stayed late to finalize deal. Excellent website helped us find the vehicle with the perfect options and within our budget. More
by Pinkpanther5688
Employees Worked With
Ron, Lino, Tim, Ron Koehler
December 04, 2013
Our experience at Freedom Ford was great. We came with a certain vehicle in mind and Jake showed it to us. He was extremely friendly and knowledgable about this vehicle. When I came back to pick up the veh certain vehicle in mind and Jake showed it to us. He was extremely friendly and knowledgable about this vehicle. When I came back to pick up the vehicle he got in the car with me and walked me through all the special features again, he synced my phone and gave me lots of quick tips. He also encouraged me to call him if I was having trouble especially figuring out the navigation system. The people in fiancé were great also. Friendly and quick. Overall a wonderful experience. More
by Anniemac1
November 24, 2013
I was at another Ford dealership before coming to Freedom. I simply wanted to have a quick exterior look at some vehicles, but I was subjected to very aggressive sales pitch. I understand that is t Freedom. I simply wanted to have a quick exterior look at some vehicles, but I was subjected to very aggressive sales pitch. I understand that is their job but I thought I made it very clear that I didn't want help that day. From the first moment I walked into Freedom Ford I felt relaxed. I was referred to Stephen so while I waited for him I was able to look at and sit in many vehicles in the showroom on my own. On meeting Stephen I found him to be soft spoken but very knowledgeable. I appreciated the unhurried way of explaining things to me The hair at the back of my neck did not stand up! What he didn't know he asked someone or looked it up.Due to a collision I had to purchase my vehicle quickly and in the middle of some challenging weather conditions. Stephen had to dig out a couple of vehicles under a couple feet of snow and did it with a smile. The financing part was smooth. All costs and fees were itemized and explained. Generally everyone there was very laid back, friendly and helpful. I highly recommend this dealership. (They also have a small diner if you have to wait for servicing!!) More
by teddybear1
November 18, 2013
My entire family deals with Wilf. This is my 2nd new car sold to me by Wilf and my brothers have bought new Ford trucks. He is knowledgable, efficient and reliable. I have referred a friend to him as well. sold to me by Wilf and my brothers have bought new Ford trucks. He is knowledgable, efficient and reliable. I have referred a friend to him as well. A pleasure to deal with! More
by lcrossverhun
Employees Worked With
Wilf Gruenheidt
November 09, 2013
I had a good experience with the salesman, and a great experience with finance as we'd met when I bought my last vehicle there in 2011. My experience in 2011 was not as good as this time around, so the r experience with finance as we'd met when I bought my last vehicle there in 2011. My experience in 2011 was not as good as this time around, so the reason I returned to Freedom Ford was solely based on them having the exact vehicle I wanted at a price I thought was fair. I would say that my experience was 180 from last time, when the salesman (who is no longer with them) tried to slide a few things by me (saying I got the price I offered, but then trying to get me to quickly sign papers that showed otherwise). I'm a young woman, but I wasn't born yesterday. This time, I felt time was taken to give me all of the information about the vehicle, even before I came in, which I appreciated since I live an hour away. I loved the vehicle and thought the price was great. I half-heartedly tried to negotiate a lower price, but the salesman informed me that he had no wiggle room as Freedom Ford has taken a different tack... they no longer price vehicles high to allow for negotiations (like most places) or spend money on advertising, but instead offer vehicles at the best possible price. As much as I wanted to chalk this up as just another line from a used vehicle salesman, I hated to admit that it rang true. And so, as strange as it felt to pay sticker price, I still felt like I got a great deal. I saw the identical vehicle (albeit with 20K less kms) listed for $4,000 more at another dealership in Edmonton. When you have a $20-25K budget, that makes a big difference. Freedom Ford had also spent $800 in the shop and $1,000 on new tires so that was definitely value-added. All of this to say that I like the "new" Freedom Ford. I had a good, honest experience and would recommend them to family and friends. More
by gcouchie
