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Freedom Ford
Edmonton, AB
1,856 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,856 Reviews of Freedom Ford
January 19, 2014
When I purchased a Ford Explorer it had some tar on the front bumper. I asked for it to be removed when I picked it up. They went above and beyond to please me. Customer satisfaction is priority one with t front bumper. I asked for it to be removed when I picked it up. They went above and beyond to please me. Customer satisfaction is priority one with these guys. More
by DoubleA34
January 02, 2014
The sales people were all very helpful, and willing to help even if I was not their customer. Andre the sales person I dealt with was easy to deal with, he did not try to push things on me or tell me tha help even if I was not their customer. Andre the sales person I dealt with was easy to deal with, he did not try to push things on me or tell me that I had to take unwanted warranties or coverage unlike another dealership that lost the sale. There were a couple small issues with the vehicle, an over site on their part but they looked after properly and quickly. I would recommend dealing with this dealership based on this experience, and should my next vehicle be a Ford I would definitely give them the chance to earn my business. Regards, Ron Procyk More
by rprocyk
Employees Worked With
Ron Koehler, Andre Jespersen
December 31, 2013
I recommend James Shaul to everyone I know who has any interest in buying a car; attentive, compassionate to your needs, does not oversell, and cares for your business. Trustworthy... yep, I said it. I wi interest in buying a car; attentive, compassionate to your needs, does not oversell, and cares for your business. Trustworthy... yep, I said it. I will continue to deal with James even if I have to drive across town to get there. More
by Berna123
Employees Worked With
James Shaul
December 18, 2013
Jake was extremely helpful and knowledgeable about the vehicles I test drove. I had a few non-negotiables in terms of things I needed in a vehicle - excellent fuel economy and good trunk space. Jake vehicles I test drove. I had a few non-negotiables in terms of things I needed in a vehicle - excellent fuel economy and good trunk space. Jake presented the pros and cons of a couple vehicles and suggested some possible alternatives I had not considered. I really appreciated this as I had not shopped for a new vehicle in 10 years and the technology and features have changed dramatically. Jake was pleasant, friendly and responsive without being overbearing or pushy. He stayed in touch daily, always had the vehicle ready when I came to test drive, and even stayed later when I was late arriving. These are things that made the experience positive. I test drove the exact same vehicle at another dealership and the experience was dramatically different. Jake's knowledge, friendliness and willingness to make a deal that worked for me was worth every penny. I would strongly recommend Jake and Freedom Ford to anyone considering a pre-owned vehicle. They take care of their stock and their customers. I will definitely go back in the future! Tracy Palmquist More
by tpalmquist
December 17, 2013
When I first called and wanted information on trading my older Taurus for a newer one (upgrading) I was transferred to Andre and I have a way of telling a good guy to deal with by the way he talked to me in older Taurus for a newer one (upgrading) I was transferred to Andre and I have a way of telling a good guy to deal with by the way he talked to me in a very convincing and assured way to get me to come in and have a look at what they had to offer. I walked in and found myself at home on a chair and was greeted by a very honest face. Andre proved to be a good salesman and not pushy and gave me the prices of the Taurus's I was interested in. Not once did he feed any sales pitches and as I sat in his office I could see he was a family man with good certificates. He had friendly conversation with me and any question I had both of the purchase and the ins and outs of my new Taurus. Not once was I nervous of upgrading my monthly payments around him and when he came back with a deal I couldn't refuse the Taurus was in my hands along with keys! He washed it and put fuel in for me and then sat me in the car to explain how everything worked. He helped take all of belongings (5yrs of stuff lol) out of the old car and package it up in only a shirt on cool winter day. All around my whole experience with Andre makes hi a top guy for selling cars. I appreciated everything he did for me and if I need help with anything with the car, all I have to do is call. Freedom Ford, please give this guy a bonus, he deserves it. Thank you and I will return when I want to trade up again to 75 and 75 in Edmonton! I love my new Taurus, an amazing car. :) More
by Groggy
Employees Worked With
Andre Jespersen
December 14, 2013
Started with an internet inquiry turned into a car sale James was very patient in letting me make my decision offering something new or a different option as they became available after a couple of James was very patient in letting me make my decision offering something new or a different option as they became available after a couple of test drives in various units the right car came along and the deal was done James continues to help as we are looking to place my son in a new(er) car and have already passed a reference for a co-worker Thank you for the service and so far the Service department is great to deal with as well Hats of to Roxanne too!l Great team Thank you Brad More
by bradtm
Employees Worked With
James Shaul
December 14, 2013
Recently I purchased a vehicle from Freedom Ford in Edmonton from Jake Plots. I found Jake Plots to be a friendly salesman who didn't try to pressure me into buying a vehicle like many of the other sal Edmonton from Jake Plots. I found Jake Plots to be a friendly salesman who didn't try to pressure me into buying a vehicle like many of the other salesman I had met when visiting dealerships, and he was willing to answer any question I had. I was got great dealer on my new vehicle and would recommend anyone that it looking for a new vehicle at a good price in and calm easy going environment Freedom Ford is the place to go. I would also strongly recommend getting Jake Plots to help you with your purchase More
by thedude1987
Employees Worked With
Zach Robinson
December 13, 2013
Daryl was friendly and helpful. He listened to what we wanted and delivered. They went above and beyond to get financing dealt with and we were able to take our car home that night. Fastest delivery I hav wanted and delivered. They went above and beyond to get financing dealt with and we were able to take our car home that night. Fastest delivery I have ever had. Very happy. More
by DavidFrancis
Employees Worked With
Daryl Barrington
December 10, 2013
Wilf was wonderful - he provided us with all of the information we needed in a timely fashion to make our purchase decision. He kept in contact with us to provide us details on delivery of our vehicle information we needed in a timely fashion to make our purchase decision. He kept in contact with us to provide us details on delivery of our vehicle and the all of the necessary information we would needed on delivery. The car was delivered in immaculate condition. He contacted us within a couple hours of delivery to insure all was in good order. He then followed up with us 2 days after delivery to insure we were enjoying our new vehicle. More
by DarcyGN1
Employees Worked With
Wilf Gruenheidt
