Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Freedom Ford
Edmonton, AB
1,850 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
1,850 Reviews of Freedom Ford
January 22, 2014
Went to a couple different dealerships and the agents were not able to "capture" what we were looking for. Walked in with Daryl, within 15 min, he found us the exact vehicle that we had in mind. He was n were not able to "capture" what we were looking for. Walked in with Daryl, within 15 min, he found us the exact vehicle that we had in mind. He was not a greasy sales guy and I honestly think he cared about our needs. He worked within our budget without prematurely trying to increase it on us. We were not planning on making a purchase that evening but we walked out with a new vehicle. We are extremely happy with Daryl as our sales rep! We also delt with John (the finance guy) excellent, knew his numbers and was excellent at explaining the benefits of the different warranties. I would highly recommend Daryl to anyone that is looking for a vehicle! Thank you Daryl!!! :) More
by hailbrad
Employees Worked With
Daryl Barrington
January 21, 2014
The customer service was very fast and efficient got new winter tires right after I purchased the car and was a good price. Quality of work was AWESOME got to pick up my new car almost immediately after the winter tires right after I purchased the car and was a good price. Quality of work was AWESOME got to pick up my new car almost immediately after the purchase. Steve was very friendly and knows what hes talking about when it comes to buying a car. Overall experience was an A+ and the price is obviously what sold me!! Extremely happy with my new car. More
by Blipka
January 20, 2014
Ron was probably the best car salesmen i have ever dealt with. He was very friendly and helpful right from the beginning and answered all our questions that we had. We had a car picked out and he helped mak with. He was very friendly and helpful right from the beginning and answered all our questions that we had. We had a car picked out and he helped make the process easy. Ron and Lino waited for us on a friday night just before they were closing so we could see the vehicle and that was one of the reasons why we bought from freedom ford. I would recommend freedom ford to my friends and family and offcourse i would have them deal with Ron. More
by roush3
Employees Worked With
Ron Koehler
January 20, 2014
Freedom Ford's used vehicle prices are consistently lower than other dealerships and they had a very good selection of low kilometre used vehicles to choose from. Ron Koehler was a pleasure to deal w lower than other dealerships and they had a very good selection of low kilometre used vehicles to choose from. Ron Koehler was a pleasure to deal with and we are very happy with the Expedition Max and Taurus we purchased in December 2013. Next time we are in the market for another vehicle, Freedom Ford will be where we start. Shawn More
by JohnJackson
Employees Worked With
Ron Koehler
January 18, 2014
When I purchased a Ford Explorer it had some tar on the front bumper. I asked for it to be removed when I picked it up. They went above and beyond to please me. Customer satisfaction is priority one with t front bumper. I asked for it to be removed when I picked it up. They went above and beyond to please me. Customer satisfaction is priority one with these guys. More
by DoubleA34
January 02, 2014
The sales people were all very helpful, and willing to help even if I was not their customer. Andre the sales person I dealt with was easy to deal with, he did not try to push things on me or tell me tha help even if I was not their customer. Andre the sales person I dealt with was easy to deal with, he did not try to push things on me or tell me that I had to take unwanted warranties or coverage unlike another dealership that lost the sale. There were a couple small issues with the vehicle, an over site on their part but they looked after properly and quickly. I would recommend dealing with this dealership based on this experience, and should my next vehicle be a Ford I would definitely give them the chance to earn my business. Regards, Ron Procyk More
by rprocyk
Employees Worked With
Ron Koehler, Andre Jespersen
December 30, 2013
I recommend James Shaul to everyone I know who has any interest in buying a car; attentive, compassionate to your needs, does not oversell, and cares for your business. Trustworthy... yep, I said it. I wi interest in buying a car; attentive, compassionate to your needs, does not oversell, and cares for your business. Trustworthy... yep, I said it. I will continue to deal with James even if I have to drive across town to get there. More
by Berna123
Employees Worked With
James Shaul
December 18, 2013
Jake was extremely helpful and knowledgeable about the vehicles I test drove. I had a few non-negotiables in terms of things I needed in a vehicle - excellent fuel economy and good trunk space. Jake vehicles I test drove. I had a few non-negotiables in terms of things I needed in a vehicle - excellent fuel economy and good trunk space. Jake presented the pros and cons of a couple vehicles and suggested some possible alternatives I had not considered. I really appreciated this as I had not shopped for a new vehicle in 10 years and the technology and features have changed dramatically. Jake was pleasant, friendly and responsive without being overbearing or pushy. He stayed in touch daily, always had the vehicle ready when I came to test drive, and even stayed later when I was late arriving. These are things that made the experience positive. I test drove the exact same vehicle at another dealership and the experience was dramatically different. Jake's knowledge, friendliness and willingness to make a deal that worked for me was worth every penny. I would strongly recommend Jake and Freedom Ford to anyone considering a pre-owned vehicle. They take care of their stock and their customers. I will definitely go back in the future! Tracy Palmquist More
by tpalmquist
December 17, 2013
When I first called and wanted information on trading my older Taurus for a newer one (upgrading) I was transferred to Andre and I have a way of telling a good guy to deal with by the way he talked to me in older Taurus for a newer one (upgrading) I was transferred to Andre and I have a way of telling a good guy to deal with by the way he talked to me in a very convincing and assured way to get me to come in and have a look at what they had to offer. I walked in and found myself at home on a chair and was greeted by a very honest face. Andre proved to be a good salesman and not pushy and gave me the prices of the Taurus's I was interested in. Not once did he feed any sales pitches and as I sat in his office I could see he was a family man with good certificates. He had friendly conversation with me and any question I had both of the purchase and the ins and outs of my new Taurus. Not once was I nervous of upgrading my monthly payments around him and when he came back with a deal I couldn't refuse the Taurus was in my hands along with keys! He washed it and put fuel in for me and then sat me in the car to explain how everything worked. He helped take all of belongings (5yrs of stuff lol) out of the old car and package it up in only a shirt on cool winter day. All around my whole experience with Andre makes hi a top guy for selling cars. I appreciated everything he did for me and if I need help with anything with the car, all I have to do is call. Freedom Ford, please give this guy a bonus, he deserves it. Thank you and I will return when I want to trade up again to 75 and 75 in Edmonton! I love my new Taurus, an amazing car. :) More
by Groggy
Employees Worked With
Andre Jespersen
