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Freedom Ford
Edmonton, AB
1,853 Reviews
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1,853 Reviews of Freedom Ford
July 22, 2014
These folks are the best! While towing our 5th wheel with our F250 diesel from Grande Prairie, the ubiquitous "Check Engine" light comes on and something doesn't sound right in While towing our 5th wheel with our F250 diesel from Grande Prairie, the ubiquitous "Check Engine" light comes on and something doesn't sound right in the engine. Naturally we're worried and stressed as we live in Pincher Creek and are still a long way from home. I tried four other Ford dealers in Edmonton and not one of them would even consider helping us. Freedom Ford was busy, but booked us in right away and we dropped off the truck. Roxanne called me back later to tell me that their tech had identified the problem and it was an easy enough fix, but they lacked the part and would have it by tomorrow. What a relief! To my surprise, Roxanne called back near the end of the day to say they had acquired the part and the truck was fixed! Not only that, but the whole thing was covered by warranty! Throughout the whole experience Roxanne was a simply wonderful person to work with. She took our problem to heart, was pleasant and personable, and put us at ease. You simply can't do better than Freedom Ford, these guys are the best! More
by richard.brown.37266136
Employees Worked With
Roxanne Autor
July 22, 2014
Understand business Purchased the 2002 TBird.....what a beauty...Roman was always very helpful, positive and friendly. He simply put the puck in the net.... Will highly Purchased the 2002 TBird.....what a beauty...Roman was always very helpful, positive and friendly. He simply put the puck in the net.... Will highly recommend Freedom Ford and Roman to all our clients. Other staff were very helpful as well. As a businessman I understand all it takes to make a business work well. Freedom has it together....Thanks again, Walter D Kachmar More
by wkachmar
July 21, 2014
Fantastic experience! Roman was great to work with. No pressure, cared bout what I was looking for. He even stayed much later than he was supposed to in order to help me ou Roman was great to work with. No pressure, cared bout what I was looking for. He even stayed much later than he was supposed to in order to help me out. Found me a great truck for a great price. Best ford experience I've ever had. Thank you to roman and freedom ford! More
by Sevans14
July 16, 2014
"understood our needs and values" Thank-you Dan and Freedom for an awesome (and rare) new buy experience for us. Your product knowledge was 100%, and your patient teaching and advice w Thank-you Dan and Freedom for an awesome (and rare) new buy experience for us. Your product knowledge was 100%, and your patient teaching and advice well received. You grew to understand our values as much as our needs in a vehicle. Your sound advice leaves us with a solid belief in the best value of vehicle choice, and even its most minor options as being perfectly suited, “tailored” to our values and needs. It wasn't about the "more or less". It was about getting it right. It’s perfect, it's us! Thanks Dan! She fits proudly, like a favorite suit. More
by debra.oakley
Employees Worked With
James Shaul, Dan Gilewich
July 15, 2014
Smooth and Painless Jake was knowledgeable, professional and thorough in the sales process. He knew I was from out of town and ensured everything was ready when I arrived Jake was knowledgeable, professional and thorough in the sales process. He knew I was from out of town and ensured everything was ready when I arrived. I'll be back and would recommend him and the dealership to friends and family. Thank you!! More
by Victor Araujo
Employees Worked With
James Shaul
July 14, 2014
fast, thorough, and friendly service Clarence and his professional Technicians completed all tasks, on time, and under my expected cost. No pressure was exerted for me to add service item Clarence and his professional Technicians completed all tasks, on time, and under my expected cost. No pressure was exerted for me to add service items or parts. I would confidently recommend Freedom Ford! More
by hemzel
July 10, 2014
excellent .I have had dealings with 2 other ford dealerships and was very disappointed with them.. My son deals with Freedom Ford and told me to go there.. I wa .I have had dealings with 2 other ford dealerships and was very disappointed with them.. My son deals with Freedom Ford and told me to go there.. I was so happy with them and all the training they gave me with my Fusion... No pressure to buy something I didn't want...Don Beckett was out of town and the team was unable to get a hold of him so together they helped finish his deal... More
by sydneythe-mom
Employees Worked With
Andre Jespersen
July 09, 2014
Friendly and Non-Intimidating I'm a first time car buyer (if you ignore a short-term purchase of a beater in Australia) and have been pretty intimidated by the whole buying process I'm a first time car buyer (if you ignore a short-term purchase of a beater in Australia) and have been pretty intimidated by the whole buying process. I's read reviews, gone on test drives, and knew generally what I wanted. What I didn't really know was how to get it without being scared off by pushy sales people. I'd has a couple bad experiences and was wary going to dealerships in person. But then the perfect deal popped up on Freedom Fords website. Battling nerves, I sucked it up and went down there. Right away Sydney put me at ease. He took me right to the car I had in mind without trying to convince me I needed something I didn't. He explained all the bells and whistles and, after going through finance and getting everything signed, even came and got me the next day in his personal vehicle to drive me to the dealership to get my car so I didn't have to take the bus. He's also followed up with me to make sure I'm still happy and answered some of my rather silly first-time car owner questions. I couldn't have asked for more! (Except a free car but let's be realistic!) More
by Cassiby
Employees Worked With
Anna Marrazzo
July 08, 2014
Unexpected delay I'm from out if town and found myself stranded with a flat tire. The nearest service centre I came across was Freedom ford. Walking into their servi I'm from out if town and found myself stranded with a flat tire. The nearest service centre I came across was Freedom ford. Walking into their service center I was quickly seated across from Jenn Goodwin whom I found to be extremely efficient. Furthermore, I had great courtesy drivers whom provided great tips and made sure I was taken care of. In particular, one new driver named Dee Dee went above and beyond helping me get to where I needed to be in time. I would definitely recommend Freedom Ford service centre to anyone. More
by Angelwurtz
Employees Worked With
Jennifer Goodwin
July 08, 2014
Don beckett Don was very professional, no pressure, took lots of time showing me the in and outs of the 2014 Escape. When i went to see about a new SUV he asked i Don was very professional, no pressure, took lots of time showing me the in and outs of the 2014 Escape. When i went to see about a new SUV he asked if i would like to take it for a test drive which i did that's what made me decide to buy the 2014 Ford Escape. The ride was better then i thought it would be for a shot wheel base SUV. It handled really wheel, lots of power for a 2 L. Got the color i wanted interior and exterior. He did a great job in locating this SUV for me in a shot time because was going on holidays in a few days, and had sold my F 350 i needed a vehicle. Job well done DON. JOE More
by Joe Klotz
