Freedom Ford

*Jason Spithakis*: Excellence in Customer Satisfaction By the time I contacted Freedom Ford and spoke with Lino, I was about ready to never buy another vehicle again.... I came to Freedom Ford disillusion By the time I contacted Freedom Ford and spoke with Lino, I was about ready to never buy another vehicle again.... I came to Freedom Ford disillusioned and frustrated with the lack of professionalism I encountered at many dealership's around the Edmonton area... During conversations with many salesman, I was constantly reminded of their awards and the many accolades which they supposedly earned in the vehicle market. I came to quickly realize that if the "rubber had actually hit the road"in many of the vehicle's that were being promoted to me, I would have been very upset and disappointed. I just wanted a good used vehicle for a good price - Pretty simple and straight forward so I thought.... My one last shot at a vehicle purchase was given to Freedom Ford. I have had a couple of colleagues who had a great experience at Freedom Ford. I spoke directly to the used car manager who put me in touch with Jason Spithakis. From this time on my used car buying experience turned positive. Jason worked very hard find me a good truck, a truck which fit my criteria and one that would be worth my hard earned money. Jason was forthcoming with information, responded to my every request, was professional and competent. I call him a "unicorn". A car salesmen who actually gives a xxxx about customer satisfaction, strives to to the best job possible and wants his customers to drive away satisfied. Thank-you Jason for not only getting me into a vehicle that I am truly satisfied with, but also for the personal touches like taking me to the registry office, making me that "perfect" cup of coffee and all the after sale care which has made my entire experience with Freedom Ford a positive and productive. Perry More

First experience buying a car at a dealership This was a surprisingly comfortable experience. There was no high-pressure. Everything was right out front - and I don't just mean the car. All in al This was a surprisingly comfortable experience. There was no high-pressure. Everything was right out front - and I don't just mean the car. All in all, it was an enlightening experience. More

John/Lena Good Service We went to Freedon ford late on a Monday evening, not expecting them to be open. We met Roman he showed us what we were looking for, went and took the We went to Freedon ford late on a Monday evening, not expecting them to be open. We met Roman he showed us what we were looking for, went and took the truck for a test drive and could of made deal right there at night. We went back in morning to make deal, couple things needed to get done and Roman made that happen. He even kept contact on his time off to make sure everything was getting done. Forget his boss name but was really nice to deal with him too. Roman is supper guy to deal with, Thank you Roman More

Window Fix My drivers window would not roll up. I took my truck in and had it diagnosed and parts were ordered within 4 hours. Truck was repaired and picked up My drivers window would not roll up. I took my truck in and had it diagnosed and parts were ordered within 4 hours. Truck was repaired and picked up without any problems. all was covered under warranty. More

GREAT EXPERIENCE! GREAT PRICE! GREAT PEOPLE!!!! THIS WAS OUR THIRD TIME BUYING A VEHICLE AND IT WAS THE BEST EXPERIENCE WE HAVE HAD! WE BOUGHT A USED VEHICLE FROM FREEDOM FORD AND OUR SALESMAN JASO THIS WAS OUR THIRD TIME BUYING A VEHICLE AND IT WAS THE BEST EXPERIENCE WE HAVE HAD! WE BOUGHT A USED VEHICLE FROM FREEDOM FORD AND OUR SALESMAN JASON WAS VERY FRIENDLY AND HAD A FEW VEHICLES LINED UP FOR US BEFORE WE GOT THERE. WE ALSO HAD OUR TWO CHILDREN WITH US AND HE WAS VERY GREAT WITH THEM AS WELL, WHICH MAKES IT ALL A LITTLE EASIER FOR EVERYONE :)..FROM FIRST GETTING THERE TO THE PURCHASE IT WAS THE QUICKEST AND MOST HASSEL FREE!!! INSTEAD OF WATING HOURS ON END SITTING AROUND WE CHOOSE OUR VEHICLE AND GOT FINANCING WITHIN MAYBE AN HOUR OR SO TOTAL. OUR FINANCE PERSON WAS JAMES AND HE WAS GREAT AT EXPLAINING THE LOAN AND DETAILS AND WE GOT A GREAT PAYMENT SET UP. OVERALL I WOULD RECOMMEND THIS PLACE TO ANYONE AND IT WILL BE THE PLACE WE GO FROM NOW ON TO BUY A VEHICLE....WE WERE TREATED GREAT!! THE DEALERSHIP ITSELF IS VERY COMFORTABLE AND EVERYONE WAS VERY FRIENDLY!!! THANK YOU TO LINO, JASON AND JAMES!!! YOU GUYS WERE ALL GREAT.....THANK YOU! :)))) More

Quick and painless I walked into Freedom Ford with an instantaneous good feeling, "This was the place." Unknowingly about to meet the man that would end my long and hope I walked into Freedom Ford with an instantaneous good feeling, "This was the place." Unknowingly about to meet the man that would end my long and hopeless automotive search with ease and perfection. I explained to Jason Spithakis what I was looking for, I gave him all the same points I gave his predecessors, and instead of wildly and franticly trying to sell me anything he could, he listened and provided. Where other dealers will look at you like prey, Jason just wants to give you what you want at a great price. He's even willing to go the extra mile to get you through the logistics; such as picking you up after work to go through registries so you can have your vehicle as soon as possible. Jason was breath of fresh air and a pleasure to deal with. I would recommend this dealer to anyone. Honestly good to go. More

Sheduled vehicle maintenance Have dealt with Freedom Ford for 15 years. Friendly, efficient and competent. The sales, finance and service departments form a solid cohesive team. Have dealt with Freedom Ford for 15 years. Friendly, efficient and competent. The sales, finance and service departments form a solid cohesive team. Clarence Ell and his men, in the express lube bays, again provided superior service. More

What I wanted, how I wanted it Jason Spithakis is the reason I bought my wife's vehicle at this location. No pressure, knowledgeable, and a lack of unnecessary crap made this enjoy Jason Spithakis is the reason I bought my wife's vehicle at this location. No pressure, knowledgeable, and a lack of unnecessary crap made this enjoyable. I went to a dozen or more locations around Edmonton to look at used vehicles and they all showed poorly (either too much pressure or lacking in knowledge). I really appreciate that Jason catered to my two dogs and didn't hesitate to have them out on the lot or taken along for the test drive. When I go shopping, I want to look around and get a feel for things, then go talk to somebody. I don't like being followed, hounded, or an endless stream of meaningless words. Jason gave me his card told me where he could be found when I was ready and left me to myself. He listened to what I wanted. Solely based on his approach, I will go back to Freedom Ford for my next vehicle. More

Good customer service Jason help me to end my search for used vehicle. Price is reasonable for used vehicle provided all information I want. I bought Audi A4 from him in su Jason help me to end my search for used vehicle. Price is reasonable for used vehicle provided all information I want. I bought Audi A4 from him in such a nice condition. I recommend this sales consultant for your next purchase. More