Freedom Ford

New (used) car: Quick, easy and friendly I found the car I was interested in online. My research showed they seemed to have the best online prices, something they seemed quite proud of when I I found the car I was interested in online. My research showed they seemed to have the best online prices, something they seemed quite proud of when I was there in person. What I saw online was indeed what I found when I arrived, no bait and switch. After some comparisons in the lot and a test drive, I was confident in my choice and Ron guided me through the process from beginning to end. I'm a happy customer. More

Painless and nice experience From our previous vehicle shopping experiences, we were not looking forward to purchasing a vehicle. We met with Jake and it was very pleasant and was From our previous vehicle shopping experiences, we were not looking forward to purchasing a vehicle. We met with Jake and it was very pleasant and was a very easy process. Jake was very helpful in getting the vehicle we wanted specifically and was knowledgeable with the vehicle. There was no bull and just was to the point. It was appreciated that the overall process was smooth. All the staff (including finance) were very nice and by far the best car shopping experience we have had! More

purchasing a vehicle from another province made easy I made the decision to move from the Northwest Territories and get a vehicle for my trip, I looked around on the website and found a couple of trucks I made the decision to move from the Northwest Territories and get a vehicle for my trip, I looked around on the website and found a couple of trucks I was interested in and emailed them to Freedom Ford and Roman emailed me back promptly. We went from there in selecting my vehicle and i went with a Ford F-150, I assumed it might be a bit of a problem purchasing a vehicle from another place with all the paper work but Roman and Anna took care of everything and the process was easy and stress free. When I got to Edmonton to pick up my new truck all I had to do was pretty much sign some papers and I was off! Roman also helped out with questions I had with my truck while I was traveling, great experience! More

Good experience I had needed to purchase a second vehicle and I called freedom Ford, and spoke with Roman. He was very professional in advising me on the trade in of I had needed to purchase a second vehicle and I called freedom Ford, and spoke with Roman. He was very professional in advising me on the trade in of my existing vehicle, and the purchase of another used vehicle. An appointment was made and at that appointment I was shown 2 vehicles of which I chose one. At the same time Roman showed me the car proof and I decided on the 2009 Mitsubishi endeavor. I was then taken to the business manager James, who completed documentation, and secured financing approval. I was able to obtain my vehicle on my second appointment. I am extremely satisfied with the service provided by Roman and James, and not forgetting the receptionist who I initially spoke with when I first called. I am happy with the vehicle I purchased, and have no complaints. More

Above and Beyond I am very pleased with the service I received from Roman on finding me a car I could afford as well Anna in the financing department. They both went a I am very pleased with the service I received from Roman on finding me a car I could afford as well Anna in the financing department. They both went above and beyond the call of duty on finding me a car I could get approved for a loan as well as the work done in securing me that loan. The car is just what I needed and I will certainly see them again for my next purchase. The good advice I received from both those peoples as well as earlier in the year from Wilf was something I will keep in mind for ever. More

Always a pleasure The service and parts department have always taken care of all of my needs ! Efficient and friendly, Freedom Ford keeps my pick-up in tip-top shape. K The service and parts department have always taken care of all of my needs ! Efficient and friendly, Freedom Ford keeps my pick-up in tip-top shape. Knowledgeable service technicians do it right the first time, (more especially the diesel techs ! ). I know they may not be the cheapest in comparison to other (non-Ford) garages, but these guys work on Fords day in and day out, able to trouble-shoot a lot quicker (and perform higher quality repair work) than most. Thus savings in the long run. The down time is less in comparison to other local shops, allowing me to operate a "truck dependant" company more efficient . I would also encourage visitors to have a meal at the cafe upstairs, excellent eats.!!!! A full belly and a fresh oil change = one happy camper, see you in 5000km. More

Oober Happy Customer :) I knew I was in good hands from the moment I shook hands with Jason. Right from the beginning Jason was consistently friendly, spoke lingo I could un I knew I was in good hands from the moment I shook hands with Jason. Right from the beginning Jason was consistently friendly, spoke lingo I could understand, and punctual. I loved that my test drive was super toasty warm and ready for me! I really appreciated his intuitive nature and responsiveness to what I was looking for in a vehicle. I could mention something in passing about a quality or feature I liked and wished my new vehicle had and he remembered it! Jason went above and beyond with customer service (and might I add, makes the tastiest coffee ever!) and it honestly felt very reassuring to have him walk me through the entire process all the way from the funnest test drive I've had to trading in my vehicle for a super brag worthy deal and driving out of the lot in my like-new shiny 2014 Ford Focus SE. I need to give kudos to the staff at Freedom Ford who radiated real positive vibes. I felt like I was sitting down with family. Everyone clicked so well. Anna worked magic within my budget and was extremely friendly and I didn't feel discouraged despite having previous financial hiccups. She also taught me quite a bit. In closing.. I love, love, LOVE my new car and I must mention absolutely amused with the EcoMode display which is available to give feedback on my driving habits. It is the coolest thing - 5/5 petals baby, yeah! **make an appointment for a test drive and have Jason Spithakis show you this neat Ford technology** All in all, my dad approved. Enough said – haha. Thank you for the memorable experience! More

Excellent sales people and dealership When we were looking for a second family vehicle we found what we were looking for at Freedom Ford. Jason was a pleasure to work with and was able to When we were looking for a second family vehicle we found what we were looking for at Freedom Ford. Jason was a pleasure to work with and was able to match us with a Flex that fit our family perfectly. We have worked with other dealerships in the past and have not had the service we had Freedom Ford. In future vehicle purchases we will be working with this dealership. More