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Freedom Ford

Edmonton, AB

3.4
1,850 Reviews

7505 75 St

Edmonton, AB

T6C 4H8

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1,850 Reviews of Freedom Ford

January 06, 2015

Great start to the New Year Having a wonderful start to 2015 in my new Ford Escape. Roman was excellent in providing me with the choices and information that allowed me to purch More

by maxx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 19, 2015 -

Freedom Ford responded

What a great way to start the new year - with a new Escape! Roman is definitely top notch for providing amazing customer service. As a Dealer Rater Certified Employee we expect nothing less. Thank you very much for taking the time to write your review!

January 03, 2015

Happy New Year Freedom Ford helped me get rid of my Credit Card debt and I have a Beautiful new truck! Jason and his team did a wonderful job helping me get exactly More

by Cam S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Spithakis
January 03, 2015

Terrible Service After having my vehicle that I purchased at freedom for 3 days, the fan stopped working, I had to drive my car down to service with no heat in minus 3 More

by KT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
VJ
Jan 19, 2015 -

Freedom Ford responded

Unfortunately, parts failures are sometimes a part of vehicle ownership. As a dealership, all we can do is try to get the issue handled as quickly as possible when these situations occur. In this case, the customer called us on Saturday morning with an issue with her recently purchased used car. Despite it being the New Years weekend and with a skeleton staff, we rearranged some schedules and got the customer in right away. They ended up driving away with their car fixed that same afternoon. Did the repair take a couple hours? Yes, there is no way around that. It takes a certain amount of time to do the repair. We believe this customer was given excellent service. It is very disappointing to hear our efforts to help this customer being described as "terrible service."

December 30, 2014

Best Boxing Day Purchase After a bad experience at City Ford we stopped in at Freedom to take a look around. I was looking for used but when I talked to Jake and told him what More

by Dianna.L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Shaul
December 29, 2014

A wonderful xmas After driving my little car for 8 years, I started to feel the need to change my vehicle. Getting something newer and safer for me and my kids. My exp More

by M-Josée
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Robinson
December 28, 2014

great experience My sales person Roman did everything he could to make sure the car we where buying was a fit. Our new car is awsome, it was a merry Christmas. More

by Orville
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anna Marrazzo
December 28, 2014

Couldn't ask for a more genuine, caring, company After a series of unfortunate life events I suddenly found myself needing a new (reliable) car. I'd hoped to avoid buying a new car until April when I More

by Sunni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Yanagawa, Lino Marrelli, Jason Spithakis
December 23, 2014

AS ALWAYS GREAT SERVICE I have been dealing with Freedom Ford for the last 6 years and I have never had a bad experience. Paul in new sales is always great and in service Rox More

by Glenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Gilewich, Roxanne Autor
December 22, 2014

Amazing experience! I am writing my review before my purchase, but have chosen specifically to deal with Jason at Freedom Ford. I cannot recommend a higher level of servi More

by Davemcleod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Shaul, Jason Spithakis
December 19, 2014

Great experience thanks Jason Spithakis Great experience, did not feel pressured and Jason found a vehicle that matched our wish list. I would def recommend this dealership and Jason Spithak More

by G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Spithakis
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