Freedom Ford
Edmonton, AB
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1,856 Reviews of Freedom Ford
Good ol' Roxy My journey with Roxanne began long ago. She has basically become my personal Ford hero and seems to know all the answers, well most of them anyway. I My journey with Roxanne began long ago. She has basically become my personal Ford hero and seems to know all the answers, well most of them anyway. I recently asked her about a strange looking mole on my upper back and to my dismay she informed me that I should probably see a doctor. While I was looking for more specific medical advice it turned out to be good advice nonetheless because it was actually a back nipple and needed immediate removal! She is also an amazing resource for fashion advice. Thanks to Roxanne I'm now the best dressed guy in the office and the ladies fight over me constantly! But back to the service related to my truck. Basically what I'm saying is that Roxanne knows her sh#t and is all over your service experience! For example, last week the low fuel light came on in my truck. I was like "whatever" and kept on driving. I drove for another hour or so and my truck completely died out of nowhere! I was out of town so I called a local shop and was told I probably blew my muffler bearings but he could get me in right away. I wanted a second opinion so I called Roxanne to see what she thought. Turns out she knew exactly what the problem was and I was rolling in no time! And that advice was offered free of charge! I'm not sure what more to say here. Great place, great trucks, great people, and fair pricing. That is all. More
Excellent Service Purchased a used vehicle from Freedom Ford and was happy with the level of service and the open and honest approach from their staff. Although there Purchased a used vehicle from Freedom Ford and was happy with the level of service and the open and honest approach from their staff. Although there wasn't much moving from on the selling price of the vehicle, overall it was a fair price. The car was clean and ready to go when they said it would be and took the time to go over a few things with me on the features. More
2013 Ford Edge LTD Purchase Made Simple They did an excellent job on the entire sales process from start to finish. Excellent Service, Excellent Selection, Good Price. I would have no proble They did an excellent job on the entire sales process from start to finish. Excellent Service, Excellent Selection, Good Price. I would have no problem recommending a friend to this Dealership. More
Impressed Mike was great helping me purchase my dream truck a 2014 f-150 crewcab. It was a quick and painless process with fair prices. In fact the same truck w Mike was great helping me purchase my dream truck a 2014 f-150 crewcab. It was a quick and painless process with fair prices. In fact the same truck was listed elsewhere for a hell of a lot more with less features. I would definitely recommend Freedom Ford to anyone wanting to purchase a Ford. Thanks for making my first purchase so quick and painless. More
Totally changed my perception of the dealership experience A huge thanks to Roman and the entire team at Freedom Ford. They all came together to guide and advise me through the whole experience. There were abs A huge thanks to Roman and the entire team at Freedom Ford. They all came together to guide and advise me through the whole experience. There were absolutely zero pushy sales tactics and Roman's follow-ups before and after the sale were genuine and courteous. They have earned my business and my recommendation to others. Well done, Freedom Ford! Extra thanks to Lino, James, Courtney and Dale! More
I Got the Deal of a Lifetime I felt totally satisfied with the deal the Mike Malik at Freedom Ford in Edmonton got for me on a 2014 F150. They sold it for a very reasonable price I felt totally satisfied with the deal the Mike Malik at Freedom Ford in Edmonton got for me on a 2014 F150. They sold it for a very reasonable price and threw in a few extras. The loan approval process was fast and painless too. Everyone there was friendly and courteous. I DEFINITELY recommend Freedom Ford and will be back. More
enthusiastic Jason was very friendly and knowledgeable. I would definitely recommend him and freedom ford to anyone. The buying process here is easy and straightfo Jason was very friendly and knowledgeable. I would definitely recommend him and freedom ford to anyone. The buying process here is easy and straightforward. Great job More
Refreshing Used Truck Shopping Experience I bought a 2010 F150 FX4 at freedom last week. Jake was a refreshing change from other salesmen I had dealt with in my search for a new truck. I wish I bought a 2010 F150 FX4 at freedom last week. Jake was a refreshing change from other salesmen I had dealt with in my search for a new truck. I wish I had started my search at Freedom! It could have saved me a lot of time and energy. Jake was great to deal with during the whole process and I have appreciated the way he has followed up with me on my overall satisfaction with my new truck. He even booked me in for a service appointment for my heated seat that quit working (the very next day)! Anna in finance was very pleasant to deal with as well. She was not pushy or unpleasant to deal with (which has been my experience at other dealerships while finalizing a deal). Overall, I have been blown away by the manner in which Freedom Ford does business, they are unlike other dealers I have dealt with in the past and I would not hesitate to recommend them to anyone looking at buying a vehicle. More
The right truck delivered quickly. I was put onto Jason at Freedom Ford in Edmonton by a friend on a Tuesday and had pretty much the exact truck I wanted delivered right to my house in I was put onto Jason at Freedom Ford in Edmonton by a friend on a Tuesday and had pretty much the exact truck I wanted delivered right to my house in Calgary a week later. The sales team were very quick to accommodate my specific demands and found me a still brand new 2014 that matched up to what I wanted, then knocked 10 grand off the sticker price, on top of securing me 0% financing. Ann-Mary in the finance department was very thorough and professional and everything was taken care of with the bank with no issue. She also managed to cut me a deal on the extended warranty package. My truck arrived at my house clean and with a full tank of gas and the delivery driver made sure to show me a few key features before he left. Overall a very positive experience, and I can say with a fair amount of certainty that my next F150 will also be purchased from Freedom Ford. More
Service/Finance Great...Sales not so much! First off I would like to point out that Anna in finance and Roxanne in Service where excellent to deal with. Jason my salesman not so much, I would n First off I would like to point out that Anna in finance and Roxanne in Service where excellent to deal with. Jason my salesman not so much, I would never buy from again him or recommend him to anyone based on the fact that I have not heard one word from him since the purchase of my vehicle? More








