Freedom Ford

Great overall experience! I had purchased a Ford Escape last year from Freedom Ford. Unfortunately I was in a accident and it was written off. I knew right away that I could go I had purchased a Ford Escape last year from Freedom Ford. Unfortunately I was in a accident and it was written off. I knew right away that I could go see the Friendly staff at Freedom Ford to replace my Escape. As soon as I had called Roman he was helpful and efficient, in finding me the Escape with all the key elements I wanted. Roman went above and beyond to make my experience as stress free and as smooth as possible. He had me in my new Escape right away! I would highly recommend Roman and this dealership. Everyone is so friendly and helpful, I would return to Freedom Ford every time! More

Quick & simple purchase for an out-of-town customer I had chosen the used For F150 I wanted from the website. I called FF & was forwarded to Jake. He had satisfactory answers to all my questions & wal I had chosen the used For F150 I wanted from the website. I called FF & was forwarded to Jake. He had satisfactory answers to all my questions & walked me through the FF purchasing processes. I followed his advice and within hours had a down payment in place & the remainder of the purchase funds in transfer. A few days later I flew to Edmonton and took a cab to FF, Jake patiently explained the vehicle's various electronic systems to me, and a hour later I was on my way. Overall, it was the best truck purchasing experience I've had - and the F150 was exactly as advertised, no surprises. More

Got what I was looking for The car was at a great price and Roman answered my questions. Showed me all the paperwork without hassle and was friendly. Dealership was recommende The car was at a great price and Roman answered my questions. Showed me all the paperwork without hassle and was friendly. Dealership was recommended by a family member and was not disappointed. More

Truck Purchase I worked with Roman on the purchase of my truck and he was very good to deal with. He was helpful, accommodating and I would recommend him to anyone l I worked with Roman on the purchase of my truck and he was very good to deal with. He was helpful, accommodating and I would recommend him to anyone looking to purchase a vehicle! Anna in finance was also great to work with. She has a very upbeat personality that eased the whole buying experience. More

Great Experience Fast and efficient with getting me into a reliable vehicle. Have already recommended this dealership to multiple friends. Great Experience. Would go b Fast and efficient with getting me into a reliable vehicle. Have already recommended this dealership to multiple friends. Great Experience. Would go back again.Thanks More

Great Experience Jake Plots was a very freindly and honest salesman, no pressure sales here. Did his best to get us the price we wanted to pay and gave us a great dem Jake Plots was a very freindly and honest salesman, no pressure sales here. Did his best to get us the price we wanted to pay and gave us a great demo on the unit we bought,very helpful.Anna in finance, was very eficient and freindly, overall great experience at freedom. This was our first time at this dealership and will be happy to shop there again!! More

Coordinated Service I received excellent service at this dealership. I visited 7 dealerships, 3 of which were Ford. Jason was prompt with email responses, made the proce I received excellent service at this dealership. I visited 7 dealerships, 3 of which were Ford. Jason was prompt with email responses, made the process easy, stress free, no pressure and over all very pleasant. In the end this level of service is what earned my business. I feel 100% confident in referring Jason. More

Negative into Positive Being recently divorced I was unable to keep up with my vehicle payments from a vehicle from a different dealership so I was looking for a vehicle tha Being recently divorced I was unable to keep up with my vehicle payments from a vehicle from a different dealership so I was looking for a vehicle that was not only cheaper on payments per month but cheaper on fuel. I had had some bad experiences with dealerships in the past most of them with GO Auto. I was a bit on the defensive coming to Freedom after having these bad experiences Mike Malik was the first one that I dealt with I was looking into getting into a good used vehicle I knew what I wanted it all depended on the dealership and salesman. Mike was awesome he listened to what my issues were and what I was wanting in a vehicle and found me the vehicle that I was looking for now it all depended on the finances. That is where Andre Jespersen came in he was able to get me a awesome trade in value on my previous vehicle and a really good deal on my new used vehicle. I picked up the vehicle all was good until the check engine light came on the second day. I phoned Andre and he was able to get into the service department and fixed on the same day and an added bonus no cost to me. Thank you Andre you have restored my faith in a Dealership I agree it is nice to see individuals at a dealership that take the time and effort to "make it right" I will definitely spread the word on how The Freedom Ford staff go the extra mile for a positive experience. Thank you Steven More

Awesome Service Department Roxanne makes you feel very comfortable bringing in your vehicle for service. She always seems to be very happy and upbeat and this is very catchy. Roxanne makes you feel very comfortable bringing in your vehicle for service. She always seems to be very happy and upbeat and this is very catchy. I have never had any issues with the service department very professional. I would highly recommend this dealership to service your vehicle. Greg More

Mistakes Happen, but it is how it is corrected that matters! I went to Freedom Ford about a week ago as I've decided it is time to sell my trusty car while there is still good equity left (wasn't looking for tra I went to Freedom Ford about a week ago as I've decided it is time to sell my trusty car while there is still good equity left (wasn't looking for trade in). Jason, the salesperson who showed me the vehicle and took me out for a test drive was great and I felt comfortable. When it came time to talk about an offer I was erroneously given the wrong information about the vehicle's previous price by the Assistant Manager and felt a little deceived. However, a few days later I was contacted by Blaine Plester. He assured me that there was no attempt at deception, explained the situation and apologized for the mistake. As a result, I regained my confidence and closed the deal on the vehicle I wanted. It is not the fact that mistakes are made, we are all human and make them. It is nice to see a dealership that takes the effort to "make it right"! Thank you Freedom Ford. More