
Freedom Ford
Edmonton, AB
Filter Reviews by Keyword
By Type
1,853 Reviews of Freedom Ford

Pleasant and non stressful Thank you Eric for great customer service. We were very pleased that you worked with our auto broker Tania and not against her. We felt very comfortab Thank you Eric for great customer service. We were very pleased that you worked with our auto broker Tania and not against her. We felt very comfortable and non- stressed with the purchase of our new/used Ford Edge. You were very patient and understanding in meeting our needs. Also, thank you for explaining the navigation system and everything that this 2016 SUV offers. Thanks also to Greg and Nicole from Finance for giving us a good interest rate and price for the vehicle. All in all a good experience for us. We would recommend this dealership to others. More
Quick and easy I had a good experience with Jonathan when purchasing my F150. He answered all my questions and found the truck I was looking for at a great price. M I had a good experience with Jonathan when purchasing my F150. He answered all my questions and found the truck I was looking for at a great price. My only complaint would be when I had the 3M protection added to my truck they only did the hood and fender's and not letting me know that the front bumper and grill wasn't included in the package. More
Ford Escape 2018 Purchase This is my third experience with Freedom Ford and I always have excellent service there. I would like to mention the capable and friendly service of H This is my third experience with Freedom Ford and I always have excellent service there. I would like to mention the capable and friendly service of Hamzah, Derek and Owen in helping to complete my purchase of the vehicle. Hamzah was especially helpful in offering no interest rate, trade in, and paying off my existing loan. I love the Ford Escape and I feel that it is a vehicle I will Cherish. More
Great Visit! I went in to get my winter tires put on and decided look around and get some info for an upcoming purchase. Derek and his staff treated me like gold a I went in to get my winter tires put on and decided look around and get some info for an upcoming purchase. Derek and his staff treated me like gold and helped get me everything I asked for and more! Loved the no pressure atmosphere! I'll definitely be coming back to the guys at Freedom Ford. Thanks Derek! More
Amazing Customer Service Eric and the crew were amazing from start to finish. Informative, supportive, not pushy and extremely helpful. By far the best car purchase experience Eric and the crew were amazing from start to finish. Informative, supportive, not pushy and extremely helpful. By far the best car purchase experience I’d had so far! More
Top notch staff Got into my vehicle right away. They also had a complimentary vehicle warm and ready for me when I came to get a detail on my truck. Eric was super fr Got into my vehicle right away. They also had a complimentary vehicle warm and ready for me when I came to get a detail on my truck. Eric was super friendly and answered any questions I had. More
Professional and approachable Have pleasure working with Erik on purchase on my new explorer sport along with trading the same time my old car. Erik has devote the time at the begi Have pleasure working with Erik on purchase on my new explorer sport along with trading the same time my old car. Erik has devote the time at the beginning of our meeting to deeply understand what type of buyers we are and what are our needs and expectation for new car. He source exact car we ask for plus few extra futures. He also has an alternative option in case first one will not do! Before he even brought pricing discution he spend great deal of time to show us a car including test drive. He was not pushy and approached us with attitude of “ let me show you best option and let’s work the numbers best we can so you can take new car home” When we approached tough negotiations he respectfully and professionally brought his menager to the picture to help us negotiate the best deal possible that we could get that he was not authorize offer to us. During the process he call us number of times to assure all was taking care and all details were looked after! This was our third vhiecle purchased with Freedom Ford and by far best experience so far! I would recommend Erik to anybody who is reluctant buyer and is looking for good professional advisor and not one time quick sale! More
TERRIBLE I only came in for a test drive and they didn't even open the car to see if I liked it. They wanted to sell you the car before you even get the opport I only came in for a test drive and they didn't even open the car to see if I liked it. They wanted to sell you the car before you even get the opportunity to know if you like it. They need a new manager as he was ignorant and rude, didn't listen to what I even came in to do - just wanted to crunch numbers. More
Helped us get the deal we needed Easy going, friendly approach to sales. A new dealer with a new approach. So many helpful folks we were sometimes a little overwhelmed. Teia, Derick, Easy going, friendly approach to sales. A new dealer with a new approach. So many helpful folks we were sometimes a little overwhelmed. Teia, Derick, Danny - You guys are stars! More
Super easy to deal with and friendly professional We were deciding on three different truck companies. We test drove all and narrowed it down to two. Freedom Ford made everything easy as everything wa We were deciding on three different truck companies. We test drove all and narrowed it down to two. Freedom Ford made everything easy as everything was prepared ahead of time. Every process from salesman to finance was quick and easy. Thanks for making this buying experience a pleasure. Treated with respect and made us feel welcome. More